Customer Ratings & Reviews
- Model:
- RAXE500-100NAS
- |
- SKU:
- 6458659
Customer reviews
Rating 4.4 out of 5 stars with 354 reviews
(354 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Nighthawk AXE11000 Tri-Band WiFi 6E Router for its impressive range, strong performance, and ease of setup and use. Many appreciate the improved coverage and signal strength it provides, resulting in a significantly better WiFi experience. However, some customers find the price to be a significant drawback. A few users also reported occasional connection issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Netgear is a great brand.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AXE11000 is a great choice for the user who works all day in IT but when you come home just want things to work, easy while staying secure, set it and forget.
I would recommend this to a friend- Pros mentioned:Range
Rated 1 out of 5 stars
Not worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Nighthawk AXE11000 to replace the AX11000 to get the better range and signal strength. The AXE11000, when activating the IPV6, it would not detect or turn on, and got way slower speeds tests than compared to the AX11000. Tried to update the software and still didn't work. Took it back. Wasn't worth it. The AX11000 works way better. May reconsider if the get the bugs worked out.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Notworthit,
We're sorry to hear that you had problems with your RAXE500 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Sufficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well enough but unfortunately not as well as the last model of Nighthawk router I had that cost half as much.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great coverage on a 4300 sf floor plan.
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Router does not cover 2100Square Foot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much Better than my last Netgear Router, but does not cover a 2100 square foot home. Speed is much better.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi PaulZ,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US..
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Fast speeds and easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download and upload speeds are very fast. Easy to setup device. Wish there were more devices that support 6E but will be set when they do add more support.
I would recommend this to a friendRated 5 out of 5 stars
Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have trouble keeping Wi-Fi throughout my 3000 square foot house this alleviated that problem and no more extenders works great very happy
I would recommend this to a friendRated 4 out of 5 stars
The best Wifi experience ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great didn't have any problems setting up or otherwise
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi Network Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works replaces the R9000 Network that was failing. Great performance for a medium to large home, and with the added Nighthawk® AX8 WiFi Mesh Extender the property has excellent WiFi coverage inside and outside.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works great. Always buy the same brand
I would recommend this to a friendRated 5 out of 5 stars
Duper super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good router but another internet has already come out 7 I want to buy it too.
I would recommend this to a friendRated 5 out of 5 stars
Reliable router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike my last Netgear router this one has been bullet proof no issues.
I would recommend this to a friendRated 5 out of 5 stars
excellent top notch router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best stuff you will ever have, top notch router, working just so smooth
I would recommend this to a friendRated 2 out of 5 stars
Really wanted to like it but just could not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this router. I have been a nighthawk fan for years but the last two units are just unstable. I had the 7000 series and it lasted 2 years before it started dropping signal constantly. I upgraded to the AXE 11000 and in the first week if was great. Blazing fast speeds and long range WIFI. Then the true colors came out. 5G and 6G speeds were great but had constant disconnections. After about a month the 2.4 started doing the same. I had the latest firmware installed with the same issues. I rolled back the firmware to the previous in hopes it was just the firmware version but it still showed the same stability issues. Unfortunately it is past the return date so I will just have to eat it and replace it. After speaking with others they have experienced the same issues. I guess NetGear quality just is not what it used to be.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JonathonC,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing disconnections, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need additional assistance or resources, we would love to hear from you. Please email us at netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great rouder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade from previous nighthawk rouder. My only complaint is the lack of QOS, which my previous model had. 
I would recommend this to a friendRated 4 out of 5 stars
Not Bad Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection was good, but could be faster. There are better products for the price.
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm about out of moves with this router. I have a setup where a RAX200 is in Access Point Mode with wireless off at my demarcation smart panel. I then have an unmanaged Luxul Switch that routes signal to wall Ethernet outlets. The RAXE500 is at the highest point in a loft and constantly drops IoT devices under 20 feet away and the speeds range from 200 mbps upto 1780 mbps in areas nearby the RAXE500. Both 6E and WiFi 6 connections seem to do the same speed fluctuations. Have about 17 devices connected and ISP speeds @ 100 down 100 up. AT&T fiber direct, no cable modem. Fresh CAT 8 cables everywhere. I previously had an X10 and the RAX200 in nearly the same setup and never dropped devices and speeds on WiFi 6 held at mainly 1400 mpbs. I am about to give up on this RAXE500. I buy a new Nighthawk nearly every year, but this one is not ready for prime time. Period.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rich,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have a Beta Firmware update that addresses issues with stability and supports Dynamic QoS: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAXE500-Beta-FW-v1-0-9-72-is-available-for-Testing/m-p/2164758.
If you have any questions, need further assistance or additional resource, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to have more range to reach my outside building
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks so much i appreciate the service I received..fast shipping and works great..will order again thats for sure...thanks again
I would recommend this to a friendRated 5 out of 5 stars
Netgear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear is great. We have purchased other Netgear products and have always been happy!!
I would recommend this to a friend










