Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Angle. NETGEAR - Nighthawk AXE11000 Tri-Band WiFi 6E Router - Black.
  • NIGHTHAWK tom's guide AWARDS 2021 14 WIdI BOUTED - CES INNOVATION AWARDS RAXE500 with WiFi 6E NETGEAR NIGHTHAWK HAXE500 2021 HORCRE Up to 10.8Gbps streaming speed Up to 60 concurrent devices 3,500 sq. ft. coverage NIGHTHAWK nz
  • NETGEAR Performance You Can Count On. Security Features You Can Trust. Since 1996, NETGEAR has been based in the USA.
  • Faster Streaming, Gaming, and Video Conferencing for Everyone Simultaneously - 0 TV Series.
  • Eight antennas optimized to boost WiFi signals for stronger, more reliable connections.
  • Next-Gen WiFi 6E Technology Adds a New Band for Faster Speed and More Devices. 6 GHz, 5 GHz, 2.4 GHz WiFi 6E.
  • NETGEAR Powered by Bitdefender: A powerful suite of tools to help keep you safe online. Includes 30-day trial. Cybersecurity VPN Extended Warranty Priority Support.
  • Technical Specs: Front: - Aggregate 2 Gigabit Ethernet LAN ports - 6.7 in. Back: - Aggregate 4 Gigabit Ethernet LAN ports - 13.5 in. - Two USB 3.0 ports (Type-C) - 1G Multi-Gig Ethernet Ethernet port - 2.5G/1G Ethernet port
  • NETGEAR WiFi Routers video 1 minutes 48 seconds
  • NETGEAR Armor overview video video 0 minutes 45 seconds
  • How to install your Nighthawk WiFi System with App video 5 minutes 52 seconds

NETGEAR - Nighthawk AXE11000 Tri-Band WiFi 6E Router - Black

Model:
RAXE500-100NAS
SKU:
6458659
Highly rated by customers for:
Your price for this item is $270.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 354 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Nighthawk AXE11000 Tri-Band WiFi 6E Router for its impressive range, strong performance, and ease of setup and use. Many appreciate the improved coverage and signal strength it provides, resulting in a significantly better WiFi experience. However, some customers find the price to be a significant drawback. A few users also reported occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 354 reviews

  • Novice User

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't drop into place with the old network by having same name and password Each device required set up.

    I would recommend this to a friend

  • Great router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best routers I’ve ever owned outstanding a performance well worth the money

    I would recommend this to a friend

  • Fast Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Netgear router. Easy to connect, easy to get up and running.

    I would recommend this to a friend

  • dont by waste of money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for 4 days then lost wifi, I would not buy this router, for this price I expected the router to last longer then 4 days, not I have a router I have to reboot each day to get it to work

    No, I would not recommend this to a friend

  • New routere

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been a very good router, providing us with service and security.

    I would recommend this to a friend

  • Stinks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firmware on this router is horrible. The access control that used to work flawlessly on my old netgear doesn’t work at all. So much for an extra level of security. For the money, it should work flawlessly. I’ve always been a netgear fan, but this router gives me pause for concern with their other products.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MRevs,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have a Beta Firmware available for download as it addresses both security and system stability you mention: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAXE500-Beta-FW-v1-0-9-72-is-available-for-Testing/m-p/2166243#M22903..

      We would like to hear more from you regarding your feedback on your RAXE500, and the firmware. Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Not a perfected router from lot of bugs. Stay away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a brand new router introduced by Netgear. The product has lots of bugs and are not perfected yet, very unstable working. Spent 2 solid days with tech support and finally decided to return it. I bought this product because if it high 4.5 rating but I am not sure how it can be possible.

    No, I would not recommend this to a friend

  • Garbage

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible range. I do not recommend. Had to contact techcsupport to figure out basic set up which wasa turn off. Range was terrible so i returned it and got my $500 back.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DRYERMAN,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with the range with your RAXE500 and have already returned it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.

      If you decide to repurchase the RAXE500 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Not worth the money.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reboot this router about 3 or 4 times a week. The TVs are constantly buffering and gets worse as time goes on until I reboot it. Too expensive to have to do this.

    No, I would not recommend this to a friend

  • Go ASUS... this is a huge disappointment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expected much better... transfer speed, range, and just simple things like the virus scan software built in just aren't there... Seriously do yourself a favor and if you want a Wifi 6E router, go ASUS

    No, I would not recommend this to a friend

  • Horrible

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not funtion properly does not work for voip range was limited would constantly drop network bought for work place so it was disaster would not buy

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Frequentshopper,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device with any connectivity issues you may experience: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      We also recommend ensuring your device is on the most up to date firmware, released as recently as 5-4-22, if you have not done so already: https://kb.netgear.com/000064899/RAXE500-Firmware-Version-1-0-10-82.

      If you need additional resources or assistance, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Amazing router that lives up to its hype!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced the Netgear X4S (R7800) after having continuous dropouts and slowed internet connection with the Netgear RAXE300 router. After install and using for several days the only thing I noticed was an increase in the distance and a very slight speed increase and i ultimately wasn’t impressed. Still I decided I would keep it as it was better than the X4S, but I decided to purchase the RAXE500 to test drive and boy was I impressed! The RAXE500 immediately showed an internet speed increase that I’ve never reached before and the distance was also slightly better or on par with the RAXE300. Overall for my 4400sqft home, the RAXE500 has shown impressive consistency in increased download speeds and coverage for the 20 connected devices on the network. To be more specific with the bands, the 2.4ghz appears to be much faster and stronger in distance, the 5ghz is also blazing fast and reaches distances about as far as the 2.4 ghz with this router. The 6ghz for me was fast but had very short coverage and was unusable. Maybe with a 6e extender this could be beneficial, however; the speeds that I’m receiving doesn’t leave me caring too much. This routers powerful gpu truly shows and lives up to the hype. The coverage and speed is amazing, and this definitely lives up to the hype. I do suggest enabling the MU-MIMO and OFDMA on all three bands to achieve the best performance out of this router. Just buy it!!!!

    I would recommend this to a friend

  • Returned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept disconnecting WiFi, also the UI isn't very user friendly.

    No, I would not recommend this to a friend

  • 5g very slow

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get 5g to work, very slow. Had to put my old router back.

    No, I would not recommend this to a friend

  • Defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router would reset at least 3 times a day and I do not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Still a beast almost 2 years later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this router since December 2021 and its still the best router there is. The speeds are just ridiculous. I can be maxing out my 500mbs internet speed downloading a huge file while at the same time watching a 4k remux movie on Plex from my pc to tv thay has a 100mbs bit rate and it doesnt break a sweat. The app is easy to use and has all the basic options for a quick check. But logging in on a browser to the router is where all the options are there are a ton of them. All the newest networking features that i had to research. Unless your waiting for Wifi 7 this is the wifi 6E king.

    I would recommend this to a friend

  • Buyer beware

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unreliable, devices keep losing connection; a reboot of the router is required each time. Never had this problem with verizon router. Unlike ASUS routers, Netgear routers require a Fire wall subscription to acces fire wall features.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi jconingford,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      We also recommend ensuring your device is on the latest firmware, v1.0.12.96 released as recently as 1-2-23: https://kb.netgear.com/000065500/RAXE500-Firmware-Version-1-0-12-96.

      If you need additional assistance or resources, we would love to hear from you. Please email us your contact information along to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with a base spec 2015 iMac running on a 400mbps down/20mbps up Spectrum account with the computer approx 15 feet from the computer. Ookla consistently shows approx 480mbpx down/24mbps up with 5G connection. No connectivity issues and stable. Not used for gaming so no experience in that area. My preference would be for a computer configuration app rather than a cellphone app but you take what you can get. Probably costs too much.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    5 star router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have comparable devices wifi-6E you should have all your devices wifi-6E to get the best performance. If your device 5Gh sorry you won't get the best performance what this router able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Awesome Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am Glad I bought it. Internet speeds are consistently faster then ever.

    I would recommend this to a friend
Page 17, Showing 321-340 of 354 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.