Customer Ratings & Reviews
- Model:
- RAXE500-100NAS
- |
- SKU:
- 6458659
Customer reviews
Rating 4.4 out of 5 stars with 354 reviews
(354 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Nighthawk AXE11000 Tri-Band WiFi 6E Router for its impressive range, strong performance, and ease of setup and use. Many appreciate the improved coverage and signal strength it provides, resulting in a significantly better WiFi experience. However, some customers find the price to be a significant drawback. A few users also reported occasional connection issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 3 out of 5 stars
Hate to love this router.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve has this router for well over a year and its extremely fast! It covers my 3400sq ft home with ease and zero dead spots. However, this router will drop wifi connection intermittently throughout the day everyday, and working from home, its so annoying. Was watching the USA v ENG World Cup with all my friends and the wifi decides to go out for 5 mins and then reconnects…smh. Ive been through all of the netgear support staff forums and they cant figure it out. I wasn’t the only one who had this issue in the forums and seems to be common with this model. I want to upgrade but this router was too expensive and is amazing when it works.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RetroDad,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAXE500, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coverage and easy to set up. Would recommend for a large house
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older one to a this one! And wow it made a huge difference in our speed. They are expensive but worth every penny. Bought this along with a new modem and our speed is over what our provider says we should be getting!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never have had any issues with this router. Six cameras and many more things connected.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Unbelievably fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is ridiculous fast. Im paying for 200mbs and this thing gets over 300mbs downloads. Downloaded Series X game in minutes. Definitely worth every penny.
I would recommend this to a friend Rated 5 out of 5 stars
Netgear AXE11000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid router. I bought this and recognize it is a bit overkill but should help me "futureproof" my setup as I am upgrading my computer in my place. The app for this router is a bit clunky and slow, not a big fan along with the additional pestering of the added services such as Netgear "armor". Otherwise, sick design. Only complaint on the build quality is that the 2 wings do not feel very sturdy and with a bit of force could snap.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
WiFi Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works really good and has very high speed
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
pre
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it i will recommend to all my friend that is best of best in market
I would recommend this to a friend Rated 3 out of 5 stars
Disappointing, looking at different branded router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A beast when it stays connected. Seems to randomly drop wifi connection but anything plugged in directly stays online during this. Going to be returned, can't have this for a product thats over $500.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CesarC16,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing connectivity problems with your RAXE500 and are considering returning it. When experiencing an issue with connectivity with wireless connected devices, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
We would like to follow up with you regarding the issue with wireless connectivity you are experiencing with your RAXE500. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
NETGEAR ROUTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is TERRIFFIC , but your employee was even better very accommodating more young people should be like him
I would recommend this to a friendRated 4 out of 5 stars
Best wifi 6e router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Lacks one thing and that's QOS. Highly recommended.
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
pure junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pure junk spent $700 with extended warranty and this item is still junk, you can not add printers on your network with this device it stops you from adding network printers, it claims it wil handle 3500 sq ft but it will only handle 200 sq ft. this over priced piece of junk is not worth the money and I called best buy and they will not hlep me with the issues
No, I would not recommend this to a friend Rated 3 out of 5 stars
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go with another brand and never use Netgear ever again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Yermom,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We would like to know about your experience with the RAXE500, please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Worst possible router?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst up time performance as router reboots multiple times per day (we are monitoring the internet modem separately and its up time is 98%). Received a replacement and it is almost as bad as the original. Look elsewhere for a better solution as this is not worth the price tag!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JeffreysB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RAXE500 after receiving a replacement, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team