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Customer Ratings & Reviews

$508.21

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 196 reviews
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase, happy with it so far. Just wish it had a mounted bracelet. But definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Practically did everything by itself except for plugging in the cables. Quick install of all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is excellent. Has great coverage even between floors. It was easy to set up. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing for a family household. Works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works right out of the box no bumps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great sped up home network

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 device home network that is on a 400 MIPS ISP Cable Modem was extremely slow with old router. Now is much more robust and more secure using the built in Netgear Armor security package.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great bandwidth and easy mobile setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely easy through the mobile app. Great bandwidth and range in my home! Excellent product for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to set up, does everything it advertised and is working great. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steady Speed and Beautiful Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless router provides as described features that fill our 2,500 sq ft space with reliable wired and wireless network connectivity for all our devices. The separate guest setup can be tricky on smartphones, reason for 4 stars. The built-in web page administration tool does a good job. It works very well with another identical router to form a mesh coverage of a larger area. The built-in security software, Amor, is a Bitdefender version. It provides excellent security features. This router works very well for high volume needs of a home or small office.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    One of the BEST routers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for several devices especially gaming devices. 2.4, 5, & 6 GHZ networks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, super fast, great quality product and good security function

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy gaming family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great for household with a lot of kids and tons of gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Setup process

    Rated 2 out of 5 stars

    Installation with old wireless printer impossible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there was very little printed instruction for how to setup the router, setup was generally fairly easy…. Until attempting to connect our HP wireless printer. Spent several hours with Netgear support attempting to connect. Finally called Netgear support and spent more than 3-1/2 hours on the phone with a technician, only to be told my problem needed to be elevated to the next level of support. Eventually, I gave up and ended up buying a new wireless printer… adding another $150 to the price.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RobertW,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that had a difficult experience while connected to your RS500. Nighthawk WiFi 7 router WiFi networks are encrypted with WPA2-PSK + WPA3-Personal encryption by default. This is because it is the best blend of compatibility and security available. However, some devices such as printers, smart devices (IoT), and older devices are not compatible with this level of encryption. For these devices to work, you must connect them to a network with a lower level of encryption. For more information, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.

      If you need any additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and was easy to set it up. I love the speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router I had to upgrade due to my old one that kept going slow and dropping my internet this has really good area coverage and the speed is amazing. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great speed. Customer service was very helpful on any follow up questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Nighthawk BW1200 future proofs my network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPS increased our service to 1000 MPS and we wanted a system to support our currnet WiFi demands and also HD streaming usagage in the future. Upgrading cost at Best Buy was discounted my pruchase with a 15% off coupon for recycling an old router and my Best Buy Plus memebership provided an additon discount. It was a significant saving. The column design of the router takes less space and is more visually apealing, than my previous flate 4-antenna style.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Netgear Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Does not drop signal to my TV's like my old one. I have 500 meg service so that was not the problem. Happy wife, happy life.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fast. Nice and easy menus, so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good its pushing the correct speeds and more. And its stay consistence versus other brands. Pretty happy so far.

    I would recommend this to a friend