Customer Ratings & Reviews
- Model:
- RS500-100NAS
- |
- SKU:
- 11523068
Customer reviews
Rating 4.4 out of 5 stars with 196 reviews
(196 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Route
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Like this device. Fast with a lovely interface.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fixed my problem with my wifi going out. Have had no issues and my internet is running at good speeds.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Just testing and is perfect for now.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Netgear Nighthawk BE12000 Tri-Band WiFi 7 router in black, and so far, I’m impressed. The setup was straightforward, and the design is sleek and modern. It has already noticeably improved my network’s performance, and I’m still testing its full capabilities. Looking forward to exploring all the features this device offers!.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple to set up, blazing speeds impressed with the Wi-Fi connection
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend Rated 5 out of 5 stars
excellent Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is easy to install and works flawlessly.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nce
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Very happy with this product.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend Rated 5 out of 5 stars
Just got for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works 10x better then verizons router full wifi in house its located in my basement and yet my console work amazing in my actic room.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I love it and it boosts your internet speed
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Great improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan of NETGEAR, but unfortunately someone in my household purchased a different router that caused issues with my wireless headset so I had to take matters into my own hands. I purchased a new NETGEAR router and the issue went away while improving every device in our household. Would 100% recommend netgearto family and friends
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good Product. It was fairly easy to set up
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Wifi 7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this for a few weeks but every aspect of wifi 7 is amazing
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been struggling with wifi connections in my location until I bought this nighthawk So much better , than paying for faster network
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router was fairly easy to set up, and it works well. We had good wifi connection throughout the house.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 3 out of 5 stars
It's okay.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not real sure how I feel about it yet after about 2 weeks of using it. Seems to be somewhat glitchy and the app keeps suggesting mesh extenders when I'm only 10 ft or so away from it. I'm not super experienced with routers, but don't think that is normal.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Brivan28,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RS500. When experiencing WiFi performance issues, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, as well as: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
We also recommend ensuring your RS500 is on the latest firmware v1.0.5.22 released as recently as 11-7-25 which contained a fix for various minor bugs: https://kb.netgear.com/000070295/.
We would like to follow up with you, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable service. Good product.Used Geek service for setup.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 4 out of 5 stars
Six - G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Still some slowness in some areas of the house.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 3 out of 5 stars
Not worth the money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. My 10 yr old Netgear router that died, covered my whole house. This new and "improved" doesn't reach my basement. How does that even make sense?!? This new router is basically a $400.00 disappointment! Very unhappy and frustrated. My security cameras downstairs now don't work 100% of the time!!
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Keithwceb2,
Thank you for your review and valuable feedback. We would like an opportunity to improve the experience with your coverage and connectivity while connected to your RS500. We recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, as well as: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
NetGear Cutomer service Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience in the store was nothing short of amazing. I came in and asked for this specific router, which she immediately found! My review would have been 5 stars! But unfortunately they weren't able to price match with a cheaper option I found.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 2 out of 5 stars
Didn't work out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this for the high end model RS700s. My daughter complained that the internet was slow on her apple device and I had trouble setting up some of my streaming boxes. I set up the RS700S and it is a lot better. No issues at all and it is very fast.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MarkS,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with speed and connecting some devices with the RS500. When experiencing an issue with speed or device connectivity, we recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We are glad to hear about your positive experiences so far with your RS700S. If you need assistance, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Incomprehensible intrusive privacy policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear's privacy policy is ridiculously long and virtually incomprehensible, yet you must agree to it or return the router. So what are they hiding? How much of your personal browsing and email information are they selling or sharing? Only a Wall Street lawyer knows - and Netgear definitely does not want YOU to know, I returned the router.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Wallace3,
We appreciate your valuable feedback and want you to know that your experience is important to us and value having privacy and security concerns brought to our attention. Your concerns have been escalated to our Product Management Team for review. For more information on the NETGEAR Privacy Policy, please visit the following link: https://www.netgear.com/about/privacy-policy/.
If you have any additional feedback, repurchase the RS500 or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.
Regards,
NETGEAR Team










