Customer Ratings & Reviews
- Model:
- RS500-100NAS
- |
- SKU:
- 11523068
Customer reviews
Rating 4.4 out of 5 stars with 196 reviews
(196 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great router. Not only good for wireless signal but it keeps you protected and safe while on your device. It’s good phone or computer. Easy to set up and connect your wireless devices.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Smooth surfing on the internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR has been a stress reducer for me. I work from home and since having switched to NETGEAR I have not had any drops in my internet/wi fi. It's sleek size fits perfect in my smaller office space.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk RS500
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality router. Very easy to setup and begin using. I would buy again. A big part of my purchase was due to Netgear being a USA company.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Great pick for WiFi 7 router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything with easy setup with the phone app
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 1 out of 5 stars
Buy a different brand.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has been nothing but problems for the four months I’ve owned it. I don’t want to type it all. I’ll say this and it should explain everything. I started having issues with it around month 2. In hindsight I should have taken the piece of crap straight back to Best Buy but i digress. Netgear wants to charge you a subscription fee to use their customer service/tech support. This should tell you everything you need to know about Netgear. I’m gonna take a $350 loss on the junk and smash it with a 2x4. I’ll try and edit to include a link to that video when it happens.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Valued Customer,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you were having a difficult experience with your RS500 2 months after purchasing as well as contacting Support a few months later. We would like to investigate the issues you have been experiencing further as well as your Support Case. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
Expensive so-so router.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Eden I first got this, I thought it was great, but after a couple of months, it doesn't seem like it's working as well. Works good sometimes. Often, it buffers with our Midco internet tv. I bought this router that the BB associate recommended for the square feet of our home. I reboot the Tivo all the time- reboot the router and the modem-got a new modem. I don't think this is much better than the 6 year old router I replaced for this one.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi LaurieV,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connectivity to you RS500. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RS500 is on the most recent firmware v1.0.5.22, released as recently as 11-7-25: https://kb.netgear.com/000070295/.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s able to handle all of my devices smoothly. Lots of protection
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Nighthawk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had router for a month now. Run 20-25 devices smoothly. Couple devices even connect to 6g. I am really pleased with performance.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home for a major hospital system, this has helped to keep increase my ability to chart quickly, increasing my productivity
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
More than satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the easiest and best router I have ever purchased
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 3 out of 5 stars
TRASH
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear Nighthawk RS500 speed is great but range is awful. 50 ft from router and signal is lost at -70dBm. Also, very little minimal setting options. If you are the type to be able to customize settings, this is not for you, best to get Asus or TP Link.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Damiani,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the coverage while connected to your RS600. Your WiFi range can be affected by factors like router placement, home layout, or wireless interference from other devices. We recommend visiting this troubleshooting resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router.
We'd greatly appreciate any additional feedback if the steps provided helped to resolve the issue with coverage as well as follow up with you. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
BE12000 review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Great improvement over my old wifi5 net gear setup.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Wifi 7 router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little bit to get it going, but I'm happy with this router.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 1 out of 5 stars
Poor coverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy another brand, I've had it with Netgear products, I've yet to own one that actually does what they claim. This device doesn't work well with fiber connections. The download speeds generally close to what is provided by the ISP, the uploads are awful. For example; a 2gig plan the router will download most of the of the 2 gig, but the upload never exceeds 700-800, and you have to be within 30 feet to get these speeds. Awful product, don't purchased.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Conley,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your coverage and speed while connected to your RS500. Several factors can affect the performance of your router, we recommend visiting these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
We also recommend ensuring your RS500 is on the most recent firmware v1.0.6.22 released as recently as 4-13-26: https://kb.netgear.com/000070649/.
If you continue to experience any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help!
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Netgear nighthawk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working good reaching good speeds on wifi
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
best one yet!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is worth the money! way faster gaming speed just from this device alone!
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Good Experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Experience Helpful Employees Good Selections Tidy Store
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, the router was relatively easy to set up, although the GUI in the phone app is very slow to respond without any indication that it's doing anything. This was using an iPhone 16 Pro Max. 1 - the WiFi is inconsistent - devices keep getting dropped off the network at random. 2 - I was managing the router from a laptop, and at one point the browser popped up a message that there are too many devices connected to the router and you need to pay for their monthly service to get up to the 200 devices advertised (they never mentioned having to pay a monthly service to access something you shell out $400 for) 3 - Upon this message, my laptop was disconnected from the network. I used another laptop to connect, and found that the router blocked access to the first laptop because of the 20 device limit. So the router is going to randomly drop devices off the network if you happen to have (for example) 23 devices. This is unacceptable behavior for such an expensive piece of equipment. I will be returning the device as soon as I'm able to.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JimP,
Thank you for your review and valuable feedback. We are sorry to hear that had a difficult experience with RS600. When experiencing an issue with disconnections with your RS600, we recommend visiting these troubleshooting resource: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
Regarding your experience with managing your device through the laptop and receiving a popup message, NETGEAR routers do not charge for the number of devices for accessing the internet. When searching for support for your NETGEAR product, you might find links to fraudulent websites attempting to look like legitimate NETGEAR support websites. You could also end up on an illegitimate website by mistyping a legitimate URL. For more information on this topic, please visit the following resource: https://kb.netgear.com/000060468/How-do-I-identify-an-official-NETGEAR-website-or-social-media-account?article=000060468.
When contacting NETGEAR Support, you may go online to: https://www.netgear.com/support/contact.aspx, or call 1-888-NETGEAR. Additionally, you may also reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Awesomw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router ever! Blistering speed, easy setup and secure.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Worth the $$. Easy to setup and connect. Literally minutes.
This review is from NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black
I would recommend this to a friend










