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  • Nighthawk 1 2.50 2 3 4 - 2.4 GHz 5 GHz 6 GHz
  • NIGHTHAWK WiFi 7 RS500 Up to 12Gbps streaming speed Up to 3,000 sq. ft. WiFi coverage Up to 120 concurrent devices 2.5 Gig internet & LAN ports
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  • Blazing-fast speeds for flawless 4K/8K streaming, AR/VR & real-time gaming. Subscription you might also like: ...
  • 2.5 Gig internet & LAN ports support fast wired connections (Three 1Gbps Ethernet LAN ports and One 2.5Gbps Ethernet LAN port) 2.5Gbps Ethernet LAN port 2.5Gbps Internet port for blazing fast internet plans up to 2.5Gbps 1 USB 3.0 port
  • All-new, patented antenna design provides enhanced WiFi performance and coverage.
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  • Welcome to Nighthawk WiFi 7, WiFi 6, and WiFi 5. Experience 2.4x faster speeds, 2x max bandwidth, and significantly lower latency with 20% more data transmission.
  • Technical Specs: Front: - 9.8 in. - Three 1Gbps Ethernet LAN ports - One 2.5Gbps Ethernet LAN port - 2.5Gbps Internet port - 4 in USB 3.0 Back: - 9.8 in. - Three 1Gbps Ethernet LAN ports - One 2.5Gbps Ethernet LAN port - 2.5Gbps Internet port - 4 in USB 3.0
  • NETGEAR WiFi Routers video 1 minutes 48 seconds
  • NETGEAR Nighthawk BE12000 Tri-Band Wi-Fi 7 Router Features video 1 minutes 31 seconds

NETGEAR - Nighthawk BE12000 Tri-Band Wi-Fi 7 Router - Black

Model:
RS500-100NAS
SKU:
6598713
Highly rated by customers for:
$379.99
Save $20
Comp. Value: $399.99

Customer reviews

Rating 4.5 out of 5 stars with 179 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk BE12000 Tri-Band Wi-Fi 7 Router, particularly noting its simple setup and reliable connectivity. Users also appreciate the router's strong signal strength and extensive coverage throughout their homes. The range of the router is also a positive point for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 179 reviews

  • best one yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is worth the money! way faster gaming speed just from this device alone!

    I would recommend this to a friend

  • Awesomw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router ever! Blistering speed, easy setup and secure.

    I would recommend this to a friend

  • Stay away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the router was relatively easy to set up, although the GUI in the phone app is very slow to respond without any indication that it's doing anything. This was using an iPhone 16 Pro Max. 1 - the WiFi is inconsistent - devices keep getting dropped off the network at random. 2 - I was managing the router from a laptop, and at one point the browser popped up a message that there are too many devices connected to the router and you need to pay for their monthly service to get up to the 200 devices advertised (they never mentioned having to pay a monthly service to access something you shell out $400 for) 3 - Upon this message, my laptop was disconnected from the network. I used another laptop to connect, and found that the router blocked access to the first laptop because of the 20 device limit. So the router is going to randomly drop devices off the network if you happen to have (for example) 23 devices. This is unacceptable behavior for such an expensive piece of equipment. I will be returning the device as soon as I'm able to.

    No, I would not recommend this to a friend

  • Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worth the $$. Easy to setup and connect. Literally minutes.

    I would recommend this to a friend

  • Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, reached the far corner of my house that had trouble with wifi.

    I would recommend this to a friend

  • Easy Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy setup. Clear Instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Setup process

    Don't Buy It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute crap. Difficult to set up, keeps dropping the internet. Poor customer support.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RandallM,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had difficulty with setting up your new RS500 as well as your internet dropping even after speaking with Support. When experiencing trouble during installation, we recommend checking out this resource with guided instructions: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      When experiencing intermittent connectivity, we recommend a few troubleshooting steps including ensuring your RS500 is on the latest firmware v1.0.5.22 as well as checking all connected cables such as power and ethernet are all fastened securely and in good condition. If your connected modem also acts as a router, change the settings for this device to Bridge Mode or AP mode to avoid any double NAT issues.

      If you need additional assistance, please reach out to us with your contact information along with your Support case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Best wifi router ive owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi router ive owned & the app makes things better!

    I would recommend this to a friend

  • Flawed Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After updating my Nighthawk router’s firmware, several devices stopped connecting, and the device name database became corrupted, a known bug that Netgear has yet to resolve. Despite spending hours with Netgear support and opening multiple cases, their only fix was to downgrade the firmware, which resolved some connectivity issues but not the database problem. Support offered a trial firmware, but communication stalled and my cases disappeared from their website. This issue has persisted for over six months without resolution. I recommend avoiding this router and choosing another brand that better supports its products.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JeffS,

      Thank you for your review and valuable feedback. We're sorry to hear that you are still experiencing device connectivity issues and database problems with your RS500 after multiple Support Cases. We would like to look into your cases and see what other help we can provide. Please reach out to us with your contact information along with your case numbers as well as a copy of your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Incomprehensible intrusive privacy policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear's privacy policy is ridiculously long and virtually incomprehensible, yet you must agree to it or return the router. So what are they hiding? How much of your personal browsing and email information are they selling or sharing? Only a Wall Street lawyer knows - and Netgear definitely does not want YOU to know, I returned the router.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Wallace3,

      We appreciate your valuable feedback and want you to know that your experience is important to us and value having privacy and security concerns brought to our attention. Your concerns have been escalated to our Product Management Team for review. For more information on the NETGEAR Privacy Policy, please visit the following link: https://www.netgear.com/about/privacy-policy/.

      If you have any additional feedback, repurchase the RS500 or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.

      Regards,
      NETGEAR Team

  • Find something else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not gotten the job done in my 2500sf, 2 story house with 4 tV’s, 1 WFH, 4 phone users, and a gamer.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PamelaB,

      Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RS500. Many factors can affect the performance of your router, mesh WiFi system, or extender. If your WiFi performance seems inconsistent, your wireless network might be affected by one of the following factors. For more details on this topic please visit the following resource: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.

      We would like to follow up with you regarding your experience with your RS500. Please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Don't purchase if you use Verizon internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well with some Verizon Optical Network terminals. Got super slow speeds despite having gigabit internet, switched it out for a tp-link router and had gogabit speeds instantly

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi John,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We would like an opportunity to improve your experience with your RS500 speeds while connected to a Verizon ONT. There are many factors that can affect your Internet connection speed for devices on your home network. When experiencing issues with the speed from your device, we recommend checking your internet speeds from a few different sources, including at your modem directly, between your ISP & Router as well as your wireless speed. For more information on this, please visit the following resources: https://kb.netgear.com/000038894/How-do-I-check-my-Internet-speed, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.

      We would like to follow up with you regarding the speeds you are experiencing. Please reach out to us with your contact information as well as a copy of your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When someone downloads something, the other devices will become slower, or they will lose their connection to the Wi-Fi. To restore the connection, I have to reset the router.

    No, I would not recommend this to a friend

  • Don't!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst wifi I've ever used. Very disappointed as i have used Nighthawks consistently for decades. The speed using a wired connection to xbox one and series x is absolutely amazing but trying to connect with wifi barely even connects at all. I get over 600mbs wired and only 20or less mbs wifi regardless of the channel and doesn't matter between the 2.4 or 5g and wifi 6 is not recognized for xbox. 2.4 it's actually usable but not fast because it just stays connected. I've followed all the steps to fix so either i have a defective product or the design itself is seriously flawed!!!

    No, I would not recommend this to a friend

  • cannot handle more than 10 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the fastest internet but because this device cannot handle if you have 10 or more connections, I have to live with frequent interruptions.

    No, I would not recommend this to a friend

  • Don't purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent five hours trying to install. Returned it to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MarcC,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had trouble during installation with with your RS500 for five hours and have already returned it. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.

      If you decide to repurchase the RS500 or any other NETGEAR product and have any issues, please email at netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Didn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Worked the first day then had buffering and disconnecting issues. Was on the phone with Nighthawk I.T for hours on 3 different phone calls for a day. Then just returned and went back to spectrums WiFi 7 router and haven’t had any problems. First night hawk I had was amazing. This one, not so much. Hoping it was just a bad egg in the thousands. Will try another someday.

    No, I would not recommend this to a friend

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to review it but it’s been 3weeks and I still haven’t received it yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Fantastic Description: Title: Fantastic Description: I was so frustrated with my internet provider's modem/router unit that delivered half the speed I was paying for and constantly loosing it's internet signal. I couldn't even connect my detached garage door opener to the app because of lack of signal or barely get wifi on my front porch. I bought a Netgear modem, router and switch got everything connected and now I get exactly the speed I'm paying for! I can actually surf the web on my laptop on my network from the neighbors yard across the street and get better speed in my garage with the door closed than I use to get in my living room. The difference is simply astounding. I haven't had a buffering or lost internet connection yet. Do yourself a favor, spend the money buy your own Netgear equipment and ditch your providers junk.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Easy Peasy install Description: Installation of my WiFi 7 is straightforward, and the App is perfect. Speed is excellent, covers the entire home, including the basement TVs. The only thing is that if you have some older TVs and computers, some may not accept, but we found a way to adjust based on different levels of acceptance. Overall, I strongly recommend.

    I would recommend this to a friend
Page 8, Showing 141-160 of 179 reviews
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