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Customer Ratings & Reviews

$379.99
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Comp. Value: $399.99

Customer reviews

Rating 4.5 out of 5 stars with 179 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk BE12000 Tri-Band Wi-Fi 7 Router, particularly noting its simple setup and reliable connectivity. Users also appreciate the router's strong signal strength and extensive coverage throughout their homes. The range of the router is also a positive point for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-179 of 179 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New RS500 router just screams!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    title:%20New%20NETGEAR%20router%20just%20screams!%0A%0ADescription%3A%20Easy%20installation%20for%20this%20new%20RS500%20router.%20Took%20the%20manual%20advanced%20setup%20to%20make%20the%20settings%20of%20my%20old%20router.%20Once%20the%20software%20was%20updated%20and%20a%20restart,%20the%20router%20connected%20perfectly%20to%20all%20my%20devices.%20So%20easy!%20(Although%20I%20had%20prepped%20for%20this%20extensively).%20I%20also%20noticed%20a%20strong%20WiFi%20range%20around%20the%20outside%20of%20my%20house.%20Happy%20with%20this%20upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. FAST speeds. I have used Netgear products for years. There is a reason for this, they just work. My only complaint is, my devices seem to occasionally pause the network connection. I believe this is related to the device and/or router configuration, but it does not happen with my old Netgear router so having to figure that out. Recommend = Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Futureproofing with great back-compatibility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I purchased this through Netgear, and they are running a sweepstakes for folks who review this router on BestBuy and Amazon. That said, I'm giving 5* because it's excellent, as outlined in detail below. I purchased this router to upgrade from my old Wi-fi 5 setup (802.11 ac); I wanted to future-proof with the new wi-fi 7 (802.11 be), esp since multi-channel linking will eliminate the perennial problem of joining the high-speed or long-range channels. With few Wi-fi 7 options available there are two things that appealed about the RS500 over comparable competition. 1. Coverage -- this kicks the crap out of my old Linksys EA7500, and I can regularly have wifi even out in my yard. 2. Expanded 5GHz band -- the priority on the 5GHz band addresses the majority of traffic in our household. This specifically contrasts the price-equivalent TP-link which puts more channels into the 6GHz band, which won't be necessary for some time with almost no devices using Wifi-7 and few (in our house) using Wifi-6. I've had this up for just about a week, so hard to report on reliability, but set-up was fast and seamless. Re-naming to my old wifi network name meant all devices transferred over, and I was able to set up my printer via WPS quickly. The band auto-selection is kinda cool. Potential cons: 1. If you're an uber LAN gamer who for some reason needs 10Gig LAN then you may opt for another router (like the RS600). 2. Device comes with Netgear Armor, and you have to opt out rather than in. I found this didn't work on the Nighthawk App, but was easy to do from my browser. Frankly this device is probably overkill in terms of overall data transfer (no way I'll come close to the bandwidth), but the Wifi 7 feature-set, great coverage range, and priority on the 5Ghz band mean this will likely be the last router you'll need for a decade or more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, no bugs, app works great. Use the router to replace cox given - excellent speeds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfing with my new NetGear NightHawk Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Surfing with my new NetGear NightHawk Router Description: Ease of setup! I am confident that the NightHawk Router, that I bought directly from NetGear, will give me reliability and security I can count on! I also appreciate the added bonus wall mount and discount I received. Thank You NetGear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Big upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a spectrum wifi 6 router to the Netgear RS500 and could not be happier. We have much more consistent connection throughout our house with minimal drops in Mbps even at the furthest corners. We are not tech savvy, and we’re worried it would be a challenge to set up, but using the app was very easy, and turned out to be a simple set up. Very happy with the product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    RS500 Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nighthawk RS500 router and the Nighthawk CM3000 Multi-gig modem and, for the first time, I’m finally getting the speeds I’m paying for. I replaced an old Arris Surfboard router/modem combo that I wasn’t too pleased with where I was getting about a tenth of the 1Gig plan I was paying for. The RS500 was easy to set up; the Nighthawk app walked through all of the steps (I just had to add the new device through my internet provider first). The app makes it easy to test performance, manage devices (or see what band they’re connected to), and make a guest network. I only have a few devices that support the 6 GHz band, but they are insanely fast when they’re getting it. The Smart Connect is seamless; I’m always getting the best internet the router can give me wherever I am in the house. My only gripe is the steep price, but it is well worth the money as someone who games.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Netgear BE12000..highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router online, directly from Netgear. I've been a loyal Netgear owner for 20 years and this purchase has not let me down. Shipping was faster than expected and well packed. Set up was quite user-friendly and I had no problem connecting to my many electronic devices and security system. The coverage and connection strength was superior to my older Netgear router. Overall a great router at a decent price. 5 stars...highly recommended !

    I would recommend this to a friend
  • Cons mentioned:
    Setup process

    Rated 4 out of 5 stars

    It Works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the set up worked, it was a slow process for configuring through the app, multiple boots/restarts to go through 3 firmware upgrades, I took over an hour to get through configuration and set all the wifi confgurations to match my old wifi router configuration, to restore connectivity to all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nighthawk RS500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Nighthawk RS500 Description: So far so good! Always had good luck with Netgear so purchased another!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Impressive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a 8 year old router to the Nighthawk BE12000 is like comparing an apple to an orange. I am finally getting speeds I've been paying for all these years with my ISP. The security app Armour I certainly enjoy (have stopped some dangerous phishing websites). It has convinced me to purchase this additional and necessary security, especially in today's world. Thanks Netgear for a wonderful product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best router we have gotten in a while.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used 3 different routers and this one is the best. The app is super easy to work with. We love our new router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description: Description: So far so good. Update the old netgear router with BE12000. 10 years netgear user.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy Setup and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was very easy to setup using the phone app. Having to have only one password is nice and the connected items pick the best band (2.4, 5, 6) to use. Noticed a significant speed difference over my old Nighthawk router that was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to Install and Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was unbelievably the easiest router I have installed in the last 20 years. NETGEAR has always been known in the technology world but they out did themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quickest setup for a router I have ever done. The Nighthawk app makes it easy to manage all the bands and even create a guest network separate from the main. Having 6G speeds available helps ensure that this router will hopefully be future-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    RS500 Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, speed is great, easy setup even for an old man. The app is also easy to use and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good product, would highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download 25 Mbps -> 500 Mbps yippeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router money can buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had allot of dead zones in my house and now i can go all the way to my car and beyond and i have signal! Best thing I’ve purchased this year! Netgear has a forever customer with me!

    I would recommend this to a friend