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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 13,440 reviews
  • Rated 5 out of 5 stars

    Great for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model and love it! I have a laptop, 4-6 mobile devices, 2 smart tvs and 4 smart blue ray players running at any given time. No more buffering or lag time on any of the devices! The router is being used in a two story home and so far no "dead zones". Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had same model for 3 years or so. It ceased functioning during a firmware update. I needed a replacement in a hurry and ran in to get a new one. Took assistance from Netgear to suggest a hardwire connection to laptop to connect, but has functioned well since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Nighthawk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but definitely improved my internet. One issue that has occurred is being signed out of internet at times. I downloaded the phone application and haven't had a problem since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    netgear ac1900 wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on advice from Best Buy associate. Better WiFi reception in my 1850 sf house. Don't know if dual band is useful or not, have to create 2 WiFi networks to use, 5ghz does not go as far as the 2.4ghz signal, so think single band would have been just as good, but maybe not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed all wifi issues during wfh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, was having connection issues working from home, purchased online...picked up an hour later curbside and haven't had an issue since while using about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of our new Netgear Nighthawk Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi router works very well and stays connected well. The upgraded router makes working on our iPads or laptop much easier. Our previous router was very old and this new one is much more efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Works well usually

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a router that died. A bit trickier to get up and running but it was functioned well usually. When things don't connect you have to unplug & reboot. This has happened 5 - 10 times since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ended up returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but didn't end up needing this product.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Degrading performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wifi router couple of months back. It was blazing fast at first but it is crawling now. It disconnects all the time for no reason and sipped is horrible. It started at 200mbps download speed to 15mbps now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast!! good streaming with videogames and ps4 games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the TV has a lot of features, and a decent picture. The internet features are easy to use and work seamlessly. If you were willing to invest a little more, I think you would see the difference mostly in picture quality. It certainly covers basic needs now, until the pricing comes down on the higher end models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super fast wireless speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed an immediate boost in my wireless speeds from before when I used the generic Comcast modem (which also acts as a router). I've always had the Comcast Blast internet and the new combination of modem+router, mainly the router, means I consistently get to watch HD content on my Roku, tablet, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Wi-Fi was meant for up to 3 devices, which at that time was perfect. But as we added more, the WiFi didn't work as well. Now we are all able to use our devices at once! Simple installation. Love being notified when there are updates to protect security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know why but sometimes the signal is fair and sometimes it is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works ok. Doesn't work as well (fast) as other reviews say it does. In fact, I do not notice any increased speed on my internet as compared to my older model. Still, I do feel this router is a bit more stable. And I like the ability it has to connect it with an external hard drive so I can back up all my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. No issues with having to reset it. Nice that it has two bands and can be customized for heavy wifi use for gaming or streaming. Can set up a guest account so you don't need to give out your home password when family or friends visit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Major security patch needed right after buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought this router when I found out it was one of the models that needed a patch for security issues from Russian Hackers. Not exactly the best way to start out with a new product. Although the patch was applied, there have been other updates that have been needed since then. I also noticed the written literature was dated 2014. Why isn't Best Buy selling more up to date routers?? Another concern about how up to date this router actually is. In addition, the only way you can get any NetGear service with issues is to buy a warranty that enables you to access tech support. The person I was dealing with was based out of the Philippines. So the jury is out for me as to how satisfied I am with this router, not only with speed but the security of my computer information.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wireless Range and Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wireless connection used to drop constantly and after installing this router, I have not had any issues. The instructions to set up were easy and it provides LOTS of parental control settings to lock down unwanted internet browsing for children. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Internet Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet, so I needed a good router, and I am very pleased. It was recommended to me by the Spectrum tech, and so far, so good. It is nearly as good with wireless as it is when something is hard-wired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router cover my whole house no need for extenders at all. I can get a signal 50ft from my house! It great. I just had to trouble shoot it once and customer service try’s to sell you so type of care package.

    I would recommend this to a friend