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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 13,440 reviews
  • Rated 4 out of 5 stars

    Great for 2 stories. Not great for 3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression after reading about this product that I would have no problem in a 3 story house. I was looking forward to getting rid of wi-fi extenders but have been unable to do so. The unit functions well just not a good as I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does theJob!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we live in a small house we didn’t always have a strong WiFi connection in some rooms. We installed this little booster and the problem was solved. The setup instructions weren’t all that clear but we manait okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers the whole house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Netgear Nighthawk when I set up a new Dell CPU I bought from Best Buy. Also, my wife is using an HP laptop from Best Buy all over our two story house. The sales associate recommended Netgear, and he was right. We also have wireless printing. Everything works. What else can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works very well as advertised

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while. Eventually, it started dropping off the signal. Had to reset it daily and didn’t work with certain things. Definitely not worth the price

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DavidM,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 3 out of 5 stars

    WiFi Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work better than my old router but still having a few connection issues with my new tv. Not totally sure it's the router though, to be honest. This item will definitely improve your WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buffering problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and computer were doing a lot of buffering. At the time, my old router wasn't working. Decided to purchase a new one. And, after speaking with an employee, he thought that should solve the problem. It did, no more buffering .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I can surprise people. Best Buy associate was surprised that a customer still has dhl. They should see the tv that I need the dvd player for. Service seems slow with new router, might be the phone line, but there is no way hubby will get the wiring changed for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from our previous router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster, stronger signal. Went from three bars to a full five on my laptop. Setup was a bit confusing. Had to use my cell phone to setup. I think it would be much better if that feature was revised.All in all great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. Work well for a larger house..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable Recommended Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable service tech advised me to get the Netgear Nighthawk AC1900 wireless router. The guy told me this was the only way to get the download speeds advertised. He was right, adding this router quadrupled​ our speeds. I found the router simple to set up and easy to integrate into our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIFI for video streaming and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was to relace the WIFI provided by the cable company. Once installed all the issues of lock up , poor signal and not being able to connect smart TV to internet went away. The unit went in easily and has performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless router good for Internet surfing, online video games, entertainment video streaming downloads music etc. Oh yes and you can even connect a large capacity external hard drive with your favorite home videos move back ups family pictures et and watch them on your living room tv etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's awesome but I haven't figured out how to unleash its full potential. I've made calls etc. maybe my previous router was that good that I've not really noticed a difference yet. I can't really blame the router but I know it wasn't plug in and blow my mind speed that I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    No disc, can't rename network or change password

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No software disc included. When I went to rename the network I could not see how (or IF?) that was possible and though you should be able to change the password it would NOT let. That said it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. You really have to have the app installed on your phone to keep it updated and working. Especially if you have comcast. For some reason, this router will have wifi issues if it is not updated to the newest firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from Belkin, will never use Belkin Ag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I’ve made. I was having issues with my Belkin router with my phone and constant degradation of service unless hardwired. I’ve been using this product for a while now and I’ve not experienced any problems with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to avoid the monthly charge fro the cable company for my home wireless network and the AC1900 is the way to go, at a price that wont break the bank. Easy set-up, this router works flawlessly. I would recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better off with cans and a string over Netgear

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products, but 90 days of tech support, then try to sell you extended service. Then when you call for tech support, they tell you, that all you paid for was an extended warranty. Pure garbage.... stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call 4 times to get this set up and I have experience with modems

    I would recommend this to a friend