Customer Ratings & Reviews
- Model:
- R7000-100NAS
- |
- SKU:
- 1754208
Customer reviews
Rating 4.5 out of 5 stars with 13440 reviews
(13,440 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Trouble with 5G signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a problem with the AC1750 but the AC1900 has an issue with broadcasting the 5G signal
No, I would not recommend this to a friendRated 3 out of 5 stars
Drops internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device continually drops the WiFi from cox internet. Contacted net gear service and not fixed yet.
No, I would not recommend this to a friendRated 3 out of 5 stars
No
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I thought it was, and barley worked for me.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SterlingM93,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
- Cons mentioned:Connection
Rated 1 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This kept disconnecting the wifi. Factory reset and updated and still disconnected multiple times per day ended up returning. Worked great when it was up but frustrating to have to reset multiple times per day.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Shenanigans,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your R7000 and have already returned it. When experiencing disconnection issues, we recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Lasts 2-3 years, bummer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one a couple years ago and already it’s dead. On our second one hopefully it lasts more than 2 years.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Constant issues and reboots
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my Archer c8. Easy setup and connected but has not been stable. Keeps dropping 5g broadcast and reboots randomly. Updated to latest firmware which has not helped. Going to give it another week and if continues to drop connections and authentication errors its going back.
No, I would not recommend this to a friend Rated 3 out of 5 stars
range short in my opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.range inside house (50ft) doesn't seem to be far enough. Not sure if antenna configurations optimize range or not.
No, I would not recommend this to a friendRated 3 out of 5 stars
Netgear router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work very well for me. The wifi kept disconnecting. I ended up returning it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi maubritto,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
- Pros mentioned:SpeedCons mentioned:Lag
Rated 1 out of 5 stars
easy set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.basic router. easy instructions, speedy and no lagging.
I would recommend this to a friend Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me, I don’t recommend. Coverage was not good and was not returning internet speed I paid for and it was less than 2 years old. I had been with Netgear since I bought my first router but I’m now a Linksys fan. Go with the velop, 3 node system, like night and day.
No, I would not recommend this to a friendRated 3 out of 5 stars
Hard to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying to set up a local wired network for 5 laptops for my event photography. I sell and print onsite.
No, I would not recommend this to a friendRated 3 out of 5 stars
Netgear nighthawk router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear nighthawk router is not really reliable. The unit broken after updating the firmware
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nighthawk phone app did not work well. The router drops the connection to my laptop and my desktop most of the time....completely unusable. Works inconsistently with the Mac. Will return this router. (My new Linksys router works great.) Would not recommend.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jean,
Thank you for the feedback on your Nighthawk. We are sorry to hear that you had a difficult first experience with the router and Nighthawk app and returned your product. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Sucks. Constantly reboots and fails
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router simply isn't reliable. It constantly reboots itself and goes out during certain times for whatever reason and won't fix itself to start working again without someone unplugging it for a few seconds and then plugging it back in. I've reset it to factory and it still has the same problems. Netgear's support is trash considering it only lasts for like a year, It's kind of ridiculous considering you pay a high price and expect a high quality item, but apparently that's not the case. Netgear needs to step it up, because I'm not the only one having problems with this router. There's a lot of reports on people having the same problem, google it and see for yourself.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Brandon,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 3 out of 5 stars
Average
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always having to reboot it. Average at best. Continues to drop out.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CHUZ,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with your connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
Additionally, we have a firmware update for your R7000 which was released as recently as 7-26-21: https://kb.netgear.com/000063843/R7000-Firmware-Version-1-0-11-126.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Nighthawk Router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely sold on the signal strength and speed of this particular router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Thomas,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
An ok router
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wifi 6 supported, a little slow on the top end. Better routers out there for the money.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Not a good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very large mistake buying this router. While it was simple and easy to install it would stop working for no reason. I would go to the router unplug it plug it back in then it would work. This happened many times I returned not a happy camper
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Pacer,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you
Rated 3 out of 5 stars
Wasn't easy as previous models to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer support was not helpful I wanted to return it but once I got started I had to get it set up wont buy another one
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't use.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get to use because of At&t Service not being compatible.
I would recommend this to a friend