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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 13,440 reviews
  • Rated 3 out of 5 stars

    router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We expected a lot more from it. I was disappointed with its effectiveness

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi zsuzsa,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 3 out of 5 stars

    wifi item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi still doesn't work well when out of mgbs. so slow, worse then dial-up but i do like the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for small homes I needed a upgrade model to carry more bandwidth

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bluray,
      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 3 out of 5 stars

    Nothing special for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation instructions could be better. Too Many post purchase e-mails

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless bust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really care for this. It was pricey and didn’t work well. I wouldn’t get another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I've been loosing my signal b.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to take it back, I've been loosing signal a lot and halving to redoot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware: requires aftermarket OS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Shouldn't be available for purchase to average consumers. Look up the model and "disconnect bug". The only confirmed way of "fixing" the issue is by wiping the OS and replacing it with whatever you like from searching online. This voids all warranty and return agreements. This issue is software related. It is a result of a patch issued around early 2021. Online discussions for this product are centered exclusively on replacing its software/OS because otherwise its a paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnecting constantly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst router I’ve ever dealt with. We have high speed Xfinity internet. No problems with the router that came from Xfinity, but wanted to own my own instead of rent. So bought this one. What a huge mistake. I have to unplug and plug this thing back in every day. Sometimes 2-3 times a day. I have done all the resets, updated firmware, etc. Doesn’t matter. Working from home, it’s an enormously frustrating experience. Honestly the worst experience I’ve had with a router. So bad I would never own or recommend anything by the company again. Buying something new. My sister who moved in next door I warned her off of immediately.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi cruehitman,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 3 out of 5 stars

    Didn't work well for a 3 story home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Router may work well for a smaller home but couldn't give us what we needed for 3 stories.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Signal comes in and out NOT happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy - signal comes and goes in and out - not steady !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Fixed our buffering issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Linksys dual band wireless router that lost an Ethernet port, and was beginning to drop devices and also slowing down to the point our 60 mbs speed from Charter was buffering continuously. Went to Best Buy and the sales assistant was very helpful. We decided on this router for its long range, dual band, ease of setup, and support of the new AC protocol. I would definitely recommend this to just about everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad choice in router selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales clerk oversold the router that we needed and had to be returnes and exchanged for another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to install complicated hard to find info on how to setup

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worth It If You Don't Have Too Many Devices...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was my high hopes to upgrade from my ISP's equipment, but this router did not work reliably for my set up at home! The specs on the router describe a scenario that should have worked for me, but decided to upgrade to a WiFi6 Mesh network instead...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to reboot this thing a lot. Don't know if its the routier or the service provider or what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to work. Tried to get server installed several times. Gave up. Used cheaper model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor reception connection not good not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no difference between that and my $50 cheap one. I didn't notice any speed or anything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router a couple months ago now I'm having issues with it randomly rebooting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well.... it does the job at least but not all of the house is covered

    I would recommend this to a friend