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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 13,440 reviews
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router stopped working after 1 month. I had to return it. I would not recommend this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Did not last 2 years - Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for 18 months when it began having connectivity issues. After researching, they have a problem with the motherboard on the inside and after 1 year, you have no coverage. BUYER BEWARE!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. Used it in my business for barely 2 months. It no longer works - shuts down, resets itself, and my IT pro has to spend more time on maintaining it than anything else. Not worth the money, I now have to replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a year. Started to disconnect and restart the network

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t have a lot of range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t be more than 15-20 feet away without the signal weakening.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... not a great purchase, would recommend shopping around for a better product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Faster speed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help speed fast when you use steaming and games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good add on messes up from time to time but its ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slowed my Internet Speed down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday. Great price. My internet speed dropped after connecting it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    awful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible device and horrible customer service..i bought this thinking it was gona improve my connection but this thing just made it 10x worse.stay away from this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not much better than my old router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this hoping it would be quicker but it's not much better than my old router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this router to anyone. I experience that internet connection always gets disconnected and I have to reboot this router to reconnect internet every day and multiple times a day. I had a Linksys router before but I had never had this problem. I shouldn’t have bought this junk. If you want to make your life easier with trouble-free, learn from my mistake and don’t buy it!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SeanWes,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was "sold" this router by the Best Buy salesman. It didn't perform so now I am out $200. Ugh!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Setup is not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably will work fine but not until we can get it setup correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supposed to be much faster than one I bought 6 years ago but I can't see much difference!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but price high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was high, not sure I see a great difference for the price. Still checking it out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt make much difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the internet is not noticeably faster. Save your money, buy the cheaper one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Question the high performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend the range of wifi in my house but I didn't see any difference

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor support from netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had netgear routers for a long time, so when I needed to replace my netgear router I bought this one. I set it up and it worked great except my Seagate external hard drive connected to router's usb port would not stop running. I had to pull power cord off hard drive. I emailed support and their response was "It would be best to disconnect the USB hard drive from the router when you are not using it. If you want to use it, then that is the time you will connect the USB hard drive to the router. " So using Readyshare vault to back up computers and Readycloud to access hard drive over internet will not work unless I plug drive in and out. I returned the router and bought a different brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It doesn’t work good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to reset every day to work and keep putting passway

    I would recommend this to a friend