Customer Ratings & Reviews

Would not stream movies off the internet at the same time my son was on Xbox live.

It did not make our internet faster. I would not recommend this product.

It requires a daily reset, sometimes two. This is very annoying if you’re in a conference call. My wife and I both work from home. This router is pretty much worthless for something you need to be dependable. My wife’s work offers 5G Verizon routers for their employees. So we use it mostly. This router has a total of 26 devices connected to it, so it should work. I guess it’s just low quality. I would’ve returned it, but I missed the return window.

Worked well for about a year but their firmware upgrades over time have resulted in sporadic connectivity issues. The only solution I have found is to revert to a much older firmware version.

I didn't get this but someone in my family did. I must've been my brother or father.

I was told by Netgear that the router got corrupted on update and to return to Best Buy. Best Buy said I only had 15 days to return. It was at 28 days. A manager thankfully handled and got me a replacement. Now I’m afraid to do the update. NETGEAR routers are a pain to setup.

It is easy to setup the router for the first time. The router was working great for a week. After that the modem stopped recognizing the router and is still not working after 2 month of purchase.

Needs to be restarted often. Had an Apple Airport Extreme that worked flawlessly before I purchased this. I think I will go back to that. Also need to mention that the problems occurred after the extended service plan I purchased expired!

No instructions. You have to contact them to install. Their phone number is not in the box. You have to search the internet. Even with Best Buy’s 2 year extended warranty. Any questions after 90 days you have to buy their plan. Other routers you buy you get a year free.

We had a Netgear AC1750 but had to exchange that a few times because the network frequencies would completely die out on us. So we decided to try the AC1900 out since it's the tier above the AC1750. Almost a few hours after setup, we had a sudden drop of connection, but only lasted about 20 seconds. We thought it was just a new setup hiccup, so we did a power cycle but that didn't work. I have family members who rely on the internet to work from home, and this router would drop connections in the morning and later during the evening. Has to return this 3 days after purchase because the drops wouldn't stop. We Purchased and eero instead and so far that hasn't given us problems.

Works good cant complain about iti would buy another one

I installed this router as and extended wifi router. It continually has to be reset. When it works it’s great. It will run for about a week, and then it stops working. So I reset it and good to go.

It works fine now that I got a signal booster to reach the rest of the house

I personally think my 50.00 router was better however cox recommended this one.

I bought this product to extend the wireless connection from my living room to my bedroom and home office. The product failed to take care of the problem so I had to move the router to the hallway to make the connections. .Complete waste of money and had to pay somebody to run the cabling for me.

Losses connection every 30 minutes. Have to reboot it to gain connection that only lasts 30 minutes. Updated to the latest firmware. Still doesn’t work. Will be returning.

So far working well and been getting a good signal through house

Would not set up correctly. Tried twice and even did a hard reset.

Ok product. Haven't really noticed a difference in my internet speed.

I've had this for 3 days and I have lost connection 5 times. Will be returning today. When it works, it provides decently quick internet.