Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black.
  • Alt View 11. NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black.
  • Alt View 12. NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black.
  • Alt View 13. NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black.
  • Alt View 14. NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black.
  • Tech Tips: How to Use a Dual Band Router video 2 minutes 56 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black

Model:
R7000-100NAS
SKU:
1754208
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 13,440 reviews

  • Wifi worthless

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi was very spotty. Unusable. Now past the return window. $175 down the drain. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi valleytech,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • AVOID THIS ROUTER

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst router I have ever owned. Worked okay for ~6 months before beginning to intermittently drop signal, and it's only gotten worse. Never buying from Netgear again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DisplayName,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • A waste of money!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Constantly goes out and we have to reset it. $171 down the drain.

    No, I would not recommend this to a friend

  • Net gear No Longer a Good Choice……

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year. It was still working as long as I reset it one or twice A DAY!!! Bought an Asus and haven’t looked back. Or reset it once!

    No, I would not recommend this to a friend

  • Not reliable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly have to factory reset it. It currently won't out any signal, so I can't even use the Netgear app for PC or mobile to set it up again after a factory reset.

    No, I would not recommend this to a friend

  • Terrible

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast until it dropped 5g band. Support said to return it. So i did and bought a linksys. This a common issue with this router google nighthawk 5g issues

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Matp,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Does not go through cinder block

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router for my new apartment which is in a basement, I was told it would get the signal through cinderblock. It did not. I returned it. Other than that it was pretty cool. Three antenna, cool.

    I would recommend this to a friend

  • Stay away from this router!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont do it!! Im highly disappointed with Netgear for this one. Keepings shutting off at random times and Netgear doesnt even care. Do Not Choose this router!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Karmaticcyn,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We have resources that will help you on Netgear.com/support

      https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Dropped internet broadcast all the time!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to factory reset this router 7 times in the 2 weeks I had it. I returned it for the google router. Get the google router for reliable internet connection.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JoshF,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Works when it wants to

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts out ALOT more than any other router ive ever owned it was replaced with a cheap router i was blameing my isp the whole time and turns out this router was trash

    No, I would not recommend this to a friend

  • I am unsure if router is unreliable or internet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be the be all do all of routers, and it has been just as unreliable as the old school router. However, I am checking "again" with the internet provider to replace the modem to be POSITIVE it is the router.

    No, I would not recommend this to a friend

  • Nighthawk R7000

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months the unit began dropping service and needed to be reset daily. Firmware was continually updated but the problem persisted.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Unsatisfied,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with your connection issues: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US

      If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • DONT WASTE YOUR MONEY!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for only 1 year and it stopped working. Worst thing to purchase after owning it for such short period of time and as expensive as it as. Not worth it!

    No, I would not recommend this to a friend

  • do not recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started working ok, with just some slow times, but within a month had to return. couldn't stream well on the TVs and unable to get some of the apps to work at all on the tv.

    No, I would not recommend this to a friend

  • Don’t waste time with it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range was not good and it quit working multiple times and had to be unplugged and rebooted. Returned within a week for defective product.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheZayBay,

      Thank you for your feedback. We're sorry to hear that you had problems with your R7000 and have already returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Internet drop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly drops internet connection multiple times a day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Range, Speed

    Nighthawk takes flight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is simply amazing. We live in a large home with several bedrooms. All of our "older" devices run on 2.4Ghz while our newer on 5Ghz. I have to say the AC connection is lightning fast and a huge improvement from an N router. Beamforming is a noticeable benefit and it seems to greatly increase the range of the router. My computer is connected at 866Mbps constantly and provides effortless video streaming playback and lag-less online game play. I recommend this router to anyone that is looking to vastly improve their wifi range as well as speed and overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Fast modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some brief instructions to set up the router; still very easy to follow instructions and about 5 minutes. I have a 1,200 sq ft home that needed coverage from one end to the opposite end and this router fulfills that need. I have 14 products that are constantly utilizing the wi-fi signal at any given moment. Only once did I have an issue with the connection to which I am not even sure it was the router's fault. I haven't used the guest account capability, but seems very simple to set up. I just didn't want any unwanted persons connecting on my wi-fi service. In addition, I haven't used the free back-up storage either. In closing, I love it and its abilities, like the 802.11 ac technology. I just would have liked a cheaper price, but I am happy knowing that the technical aspects should last some time before I have to update to new equipment.

    I would recommend this to a friend

  • Poor quality device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit as I am a Netgear fan. However after just over a year of use the 5 band frequency stopped working. Of course this device only has a one year warranty.

    No, I would not recommend this to a friend

  • Not what I was told it could do.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that this product doesnt even carry a good signal to my garage attached to the house or my office inside the home.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Travisd441,

      We appreciate your feedback and we want you to know that your experience is important to us. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

Page 646, Showing 12,901-12,920 of 13,440 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.