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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 13,440 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router just worked for a year. It stopped working and could not be rectified. Greatly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Too expensive and does not work properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pool internet signal cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it at first floor, and the second floor can not get internet signal. Do not buy it. No a Best Buy item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 story house with many items on second floor. Wifi is inconsistent the farther it is away. It has been a huge disappointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap... bricked three of them doing firmware updates and fourth ones WAN disconnected over and over . Go with ASUS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Netgear and stand by their products, but this one (or maybe just the one I got) was no good.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ryza,

      Thank you for your review. If you need assistance, please visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Not a good router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year old and it keeps loosening connections and has to be resets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi Cuts Out Constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, needs replacement with something better. House layout is not that bad but it just doesn’t do the job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would constantly disconnect from internet and I had to reset this router and modem 2-3 times per day. Horrible purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    fastest wifi there is, but quirky to setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I wish I would have read the review above mine, before I started to setup this router. I have set up dozens of routers over the years, and consider myself a network expert. I was baffled when I could not get this router to connect to my cable modem, even though I did everything the same exact way that I have over many network installs. The router was online, and all lights were right, but no internet, and no access to my large home/business network. Calling netgear on the weekend is a daunting task, since the support is obviously in another part of the world, where English is not the first language, and trying to explain what your problem is doesn't usually pan out very well.. Anyways, to make a long story short, I somehow got the wireless to work, and then the wired connections suddenly were fine as well. I think I will be trying the above posters idea next time, and try getting the router setup first, then connecting the modem! Its super fast, giving me wireless speeds equal to my wired connection, and the distance the wireless covers with a strong signal now is incredible; we have a 3 level house, and even in the basement, 2 levels below the router, I can stream Netflix and hulu perfectly from my smart tv. If you need range, and speed, and are willing to pay the price; jump on this bad boy now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look for something better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for some time know and i have to say i would not recommend it signal drops and if you have more then 3 devices it starts to really slow down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unreliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep failing. randomly drop connecting devices. need to reboot multiple times a day.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi buyer,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I have a 1600sf home and it doesn't get a signal from one side to the other. I was better off with the base the cable company gave me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops internet connection. Speed did not seem as fast as it should have been

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work. Called the support line they told me it was my internet provider. So I could them and they said it was netgear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst router that I have ever used. Constantly not connecting to internet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 7 months. Drops WiFi all the time. Went back to my trusted AirPort Extreme.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major disappointment. Did not extend wifi at all. Seemed to just slow it down. Returned.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AmyJ,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you decide to repurchase the router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Brought it back because it didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in need ,of something for wi-fi replacement. We have a strong signal from Cbarter, but not when it comes to Wi-fi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR has done it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to my ~7 year old NETGEAR router. We just moved to a bigger place and were having problems with our wireless devices dropping signals. This baby did the trick. Not only do I have coverage thoughout the apartment, I can get a very strong signal in our parking lot. Very easy to set up. Still playing with some of the more advanced settings for online gaming and streaming prioritization. The price is a little higher than I wanted to pay but I am a firm believer in you get what you pay for. Great job NETGEAR, keep up the good work!

    I would recommend this to a friend