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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 13,440 reviews
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Literally is the worst router out there. Old and troubling hardware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than the old one that I bought it to replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went fine, but coverage was worse than my old one. Returned it and got an extender which has solved the problem at half the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Huge Wireless Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, i have been trough 3 routers so far since i moved into my new condo in a newly remodeled old building with a 12" concrete walls, flors and ceilling plus all the steel beams that try to stop challenge every wireless signal. The first router was my old netgear wndr3700, had it for two years without a single problem and a great range in my old house but it could not reach the second bedroom in my new place, then i switched to a Linksys EA6400 for improved range and speed based on internet reviews, the network speed was great on the 5MHz band but on the 2.4MHz it had constant disconections and the range did not improved vs the 3700 i was still unable to reach my 2nd bedroom. I tried wifi repeaters (suck) and a powerline adapter (good speeds but needed an AP to become wireless). After much research i came down to three options, the Linksys WRT1900Ac the Asus RT-AC68U and the wonderful Netgear R7000. I decided to try the R7000 and i am impressed with its range, at the spots that i was not able to connect before i am getting a very strong signal now on both bands. if you are looking for a router with a great range, trust me this is the way to go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of $$$$ i have to reboot it 10 times a day . It kicks everyone off the internet until it is reset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality & poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchase products from netgear. There customer service is only three months and this product crashed down very often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it had good review. Performance is worse than budget level routers. Don’t buy

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Terriblerouter,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Worked intermediary. Returned.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on and off. I returned the item after a couple of weeks and three visits from my internet provider.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivers only a small, very small %, like less than 20%, of what's coming out of my modem

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi screw,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router quit working after 18 months. Terrible customer service from Netgear. Choose a different company to work with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had sent it back but only because it turned out that I didn't need it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a salesman's recommendation. It was supposed to help with wifi cameras. Can't use and is slow for the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WOW - DISAPPOINTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two years and time for a new one Netgear zero help unless of course I pay them and they might replace under warranty????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst router I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly needs to be rebooted like once a week. Got a different brand and haven't had a problem in months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not too good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the antenna broke after using it for less than a year, the quality is not great.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Customer101,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    SHORT RANGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is short but I don't know if it's because it's not activated correctly, the activation says it was finish but it's VERY DIFFICULT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Fast and wide range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Asus ac66 router which was a good router but the range even after upping the power level near max would not cover the same range as my old dual band N. This night hawk router out of the box easily beats the range of both routers and speed and connection have been great. Ran speed test from about 10 feet away and 10 mbps per second faster connection on the wireless ac band with settings at default. I used to had device connection issue's ( to many device's on 2.4). It is worth the price if you have a 1200 sqft home or larger or multiple floors. Even at 44 feet speed is better than asus at 10 feet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working just after warranty expired

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly this stopped working after a year - just past the one-year warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Use Geek squad font on sales person knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not really rate product but giving a 1 because of poor knowledge of salesperson who stated item was compatible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time or $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be rebooted every day, the app is terrible, netgear’s support team was not helpful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Poor support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router itself has good range, but still does not cover my entire 3 bedroom apartment. The apartment is on one floor and approximately 1800 sq feet. Tech support is HORRIBLE. I have contacted them 10 times for help and each time had a MINIMUM of a one hour wait. When I finally was connected, I spoke with individuals who barely spoke English, and had very little, if any, knowledge about the product. In addition, they constantly tried to make me purchase an extended warrantee for $100 in order 'fix' my issues even though my router was purchased only two weeks ago! NETGEAR...YOU'D BETTER START HIRING PEOPLE WHO SPEAK ENGLISH, TRAIN THEM ON YOUR PRODUCTS, AND EMPLOY MORE REPS SO THAT WAIT TIMES ARE NOT > AN HOUR! I WILL NEVER PURCHASE ANOTHER NETGEAR PRODUCT!

    No, I would not recommend this to a friend