Customer Ratings & Reviews
- Model:
- R7000-100NAS
- |
- SKU:
- 1754208
Customer reviews
Rating 4.5 out of 5 stars with 13440 reviews
(13,440 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after the first year. Right after warranty was ineligible
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cover as big of a hurry as it says it does. Consistently dropping signal.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Frankjr,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 4 out of 5 stars
Fast and friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good router. I mainly use it for the AC connection, but with VOIP, gaming and general use, its pretty fast. Wireless works good, though i had a problem when i enabled the guest network. Some of the older G/N systems stopped connecting wirelessly. Once i disabled the guest network, everything worked again. There were no firmware updates to fix this and they are apparently aware of the issue, so hopefully this will get resolved at some point. I dont use the guest network that much, so not a big deal. Interface is easy to use and setup is relatively simple. I am a pro user at this stuff, so i am typically doing a lot more configuration than normal users. People who need functionality to do certain advanced things, this unit can do them, so dont shy away.
I would recommend this to a friendRated 1 out of 5 stars
Not what was expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected much better wifi signal with the cost of this. Disappointed. Doesn't work as well as we hoped.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, hard to install, poor customer support to solve and now unable to return
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first week tried to return and they said I couldn't because I didn't get warranty
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. It worked for a couple months and then stopped working.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Momofthree,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Might be a good wifi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to get it working yet. If I do ever get it working I might like it a whole lot more.
No, I would not recommend this to a friendRated 1 out of 5 stars
Isn’t very user friendly if it’s not something you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very hard to get to connect to my satellite internet and I ended up just returning it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Need to reboot often
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well one year after purchase. Have to reboot often.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Poor,
Thank you for your feedback. Please check out this firmware update which was released as recently as today, 7-26-21: https://www.netgear.com/support/product/r7000.aspx#Firmware%20Version%201.0.11.126.
We hope this solves your rebooting issue. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
bcmou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn’t do what i thought it would do!! u determine that it is working!!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi bcmou,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than a month. And 2of the weeks no one was connected to the WiFi
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Hpux1560,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
If I could give it a lower rating I would.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead before I even opened the box. The antenna were a pain the but to attach and an all around worthless piece of junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is giving me very little mbps compared to what I can get hard wired. Should be better considering the $200 price tag
No, I would not recommend this to a friendRated 1 out of 5 stars
Nighthawk R7000 is no good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No support and I have to reboot the system every two days.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Badtv,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
rouret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everynight it doesn't work, i have to restart router every day
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Stop Research, Save Time - Go to Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Product Exceeds My Expectations ! , I really want to share my experience and write review for this Product. I live in Single Story House, Lot size 7500 Sq.ft and Actual House Construction Area would be close to 2500 Sq.ft. I am a techie guys, I try different Routers/Modems, I do not want to name them. I kept this exactly in the middle of the house in the closed laundry room ( my wife do not want to see wires and instruments in the middle of the house or at any visible location, she is very strict :) ), so I keep things in the closed laundry room. I can write review with full statistics and numbers, but i want everyone to understand and know facts about this super device in very simple and easy language and help people to choose this guy. Ok. I am Done with Story telling :). Let me share the my experience... From that closed room - @5Ghz Band I get more than Subscribed Internet Speed - I Subscribed for 150Mbps speed and I get 165Mbps :) at the living area ( which is closest to my laundry room - about 12 feet), Front bedrooms and most of the other places i get speed from 100-150Mbps ), Lowest Speed I get is 100Mbps. I am very much surprised to see this. @2.4Ghz Band, I get Max 120Mbps which is Awesome. And At the same Band I get Internet almost at every corner of my house and in both front and backyard of the house. I really loved this Product. If you buy this product ....I am very sure you will not be disappointed like me. Hope This Helps you to select right product. Note: I use CM500 Modem.
I would recommend this to a friend Rated 1 out of 5 stars
Do not BUY!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most sucks router ever! Need to reboot every single night.
No, I would not recommend this to a friendRated 1 out of 5 stars
STAY AWAY FROM THIS CRAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF GARBAGE!!!! STAY AWAY FROM THIS CRAP. STOPPED WORKING
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi WHAT,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device didn’t work well for us in our home. It didn’t do much at all to extend the WiFi.
No, I would not recommend this to a friend