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Customer reviews

Rating 4.5 out of 5 stars with 13440 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk R7000 AC1900 WiFi Router's impressive range, ease of use, and performance. Many appreciate its strong signal and the generally simple setup process, leading to positive experiences with streaming and overall WiFi quality. However, some users reported occasional connection issues and noted the router's relatively large size. While some experienced improvements in lag, others mentioned problems with the firmware.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 13,440 reviews
  • Rated 1 out of 5 stars

    nonworking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, I could not get this unit to work properly.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi homesecurity,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic buy and worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skeptical at 1st but did my research and decided to just pull the trigger and go for it. On the drive home I kept wondering how i was going to justify the $199 price tag minus the $30 gift card to my wife but once I got it hooked up and up and running the difference in the speed of all of our devices was so amazing she didn't think twice about the costs. I run 5 smart phones 4 laptops 2 desktops and 2 wireless printers and this thing handles them all with ease. If you're looking for work horse that can handle all your devices this is the one to go with! If you have a router that's more than 5 years old and is working fine get rid of it! Mine was 7 years old and a wireless N router and this new technology simply blows it out of the water once again the speed is ridiculous!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broken in the box when I bought it. Had to return the item

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bdubs,

      Thank you for the feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great router!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this router from combo AT&T modem/router (very basic). Very pleased! Stronger wifi throughout whole house and can now watch streaming videos without any buffering! Dead zones seem to be gone now. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 6 months. Worked well but died. Can't connect to wifi

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rico,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Fast, reliable, easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this router for a few weeks, so this review doesn't account for long-term reliability. But so far, I've been extremely happy. I've only bought cheap routers (in the $60 range) in the past, and wasn't sure what to expect from spending more. My laptop (connected via wifi) is getting internet speeds just as fast as my PC which is connected via ethernet. The signal strength is great throughout our entire house, and out in our garage, which is a separate building. The setup was very easy, too. Fantastic router so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Losing Signal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, breaks down in less than 1 year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Night hawk from hell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Stop working after a month. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NighthawkJunk,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Still not workinh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thing for two months and I still can’t get it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router did work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work on my computer had to put the existing router back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home to find out it needs to be updated. Took many phone calls and time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to help us with a mesh network in our plaster home. No range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units is crap and customer support is non-existent! Returning after one day!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. Not as fast as i heard it was and netgear was no help at all and were rude

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Netgear person. However this product quit working after 9 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nighthawk poor performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been poor. Requires frequent reset.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Nighthawk,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't received it yet! Where is it? I have been waiting since 11/23...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly having to reboot Netgear said they would fix it for two hu

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range. Eliminated several dead spots left by my old Linksys N router. Now I'm getting top speeds everywhere in my 2,000 SF house. If you're looking for a router with great range, this is it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last so buy the best buy warranty to get it replaced, it never last 2 yrs.

    No, I would not recommend this to a friend