Customer Ratings & Reviews

Router loses wifi connection to all the computers in my house several times a day. I have to power off then on to get it to connect. It's supposed to be warrantied for 1 year but I can't find anyway to get authorization. I fill out there form but it keeps rejecting my passwords. BestBuy no help either.

I bought this when our Cox modem was taken out by a lightening strike. Nothing but issues...kept dropping wifi every few hours. We had to reset the router multiple times day and night. Netgear was absolutely no help at all and their support is abysmal. One of the most expensive mistakes we've made in a while.

This horrible router keeps rebooting itself and the 5g wifi will just disappear. Seriously do not buy this router. It has given me nothing but troubles

I have an business Outlook email account, which was negatively affected by our new router. When calling customer service, I find that it's iYogi (in India). The rep and I had different goals. Mine was to make my email work with the router. The rep's goal was to sell me a technical service contract. It's ONLY $150 for a year. Why don't they just charge $350 for the router?

Range and speeds with this were never great. I should have returned it but we thought some of our speed issues were because of our ISP. We purchased a different router and all issues subsided. I know others rave about this model but mine was a giant disappointment.

Due to good reviews (esp from (smallnetbuilder.net) and feature (Time machine for mac users), I tried Netgear R7000.. its a piece of junk..wasted my time for two days.restarting all the time.speed was not at all good when you compare to Asus RT68U esp for 2.4GHZ N and 5 GHZ AC network. Range is also OK. If you need hassle free wifi network I strongly recommend Asus RT68U.

Could not get to print wirelessly with MacBook Air on several computers. Was able to print with MacBook Pro and Dell. NETGEAR Mac Utility would not work with MacBook Air computers. Customer service was substandard and said customer needed to talk to Apple. Customer support was more interested in selling additional support products than fixing the problem.

Dead on arrival, does not work at all. Can not even connect to the routers home page to troubleshoot. Complete garbage, other companies make products that work out of the box, NETGEAR does not.

Had issues connecting to the internet. Could not register product which mad it impossible to use added functions. Called tech support and was basically called stupid...returned product and will never buy anything from netgear

Connections goes in and out often. Apparently this is a common problem.

It constantly drops wifi connection. The 2.4 ghz has very low through put until the router is rebooted. Please be advised that it was updated to the latest firmware. I am very regret to buy it. The issues occur after three weeks of use.

This router was great until 5 GHz signal constantly dropped. Solid 2.5 GHz signal and antennas are great for propagation. Only lasted 3 years.

There is a throughput issue with all Netgear routers that they apparently can't fix after two hours on tech support. Don't buy Netgear get the Lynksys, setup in 5 minutes with no issues and I saved 60 dollars to boot!

I called Netgear and despite being under warranty, they said I have to first pay for technical support since it is more than 90 days old. Netgear support was useless. Buy another brand.

Has mediocre wired performance but wifi connectivity is a joke. Goes down much more often than my old router and needs to be reset several times a week. If my PC goes to sleep the Wi-Fi will often stop working.

died after 2 days, I mean was working fine then just died. no power jump now water no one touching it. just died.

Was great intially but lasted less than a year. Not worth it for $200. The router failed losing signal output and input.

worked perfectly 3 mo.until firmware update. Now it's a brick. Netgear tech poorly trained and hopelessly inexperienced.

Mine constantly over heats and reboots. Contacted netgear and they didn’t care. So much for a warranty. I will never buy from netgear again.

Have had it a few months and no longer works. It quit working no customer support or anything to help you out.