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Customer Ratings & Reviews

Your price for this item is $174.99
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Customer reviews

Rating 4.5 out of 5 stars with 555 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are impressed with the Nighthawk X4 AC2350 Smart Wi-Fi Dual-Band Wireless-AC Router's impressive range, ease of use, and strong signal, leading to better performance and reliable streaming. Many appreciate the improved coverage and connectivity it provides throughout their homes. While some find the router expensive and large, positive experiences with setup and a lack of lag outweigh these concerns for most users. A few users reported issues with the firmware, but these seem to be less common than positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 555 reviews
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Works great, at even a better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great medium range router, Got it on a daily deal, great savings!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple and this router works like a champ, No problems

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    i enjoy this product very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works well with my house size we get great service thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these the first one could never get to the login of the router so was told to take it back. got a new one and the same issue. talking with tech support they said i do not get any free tech support because this router was manufactured in April of 2014 and the free 90 days of support of from the date manufactured and not when purchased. so if i wanted tech support i would need to pay for it. even after telling them i just purchased it 4 hours before. they told me that does not matter it goes by when it was manufactured and i would need to take it back and ask for one that was manufactured in the last 90 days for support and it would only be for what was left of the 90 days from when it was produced. With this kind of support i will never purchase a netgear product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Very Happy with the Results. Very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to set up and use. Wide WiFi range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing and hooks up to all our electronics

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router eliminates dead spot and provide good range.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Net gear AC 2350

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless router long range , very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok but have to reset too ofteni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to reset it too often. I have to reset in order to get wifi back on phone or laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great easy router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item price matched. Easy setup and works well

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Deceiving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for functionality, and signal strength, however the distance covered is not even close to as advertised....in the middle of our home main floor, this does not cover our whole house...we are currently looking at installing a new router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI Drops to many times in an hour also 5 GHz dont get internet connection some times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software-Connectivity Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews and already had purchased a Netgear 16 port ethernet switch, so I decided to stay with Netgear for a primary router. After installation, I followed instructions for set up exactly. My browser brought up the "Genie" set up, but kept giving me errors (wouldn't connect with the router). After 3 times I took it back to Best Buy (they gave me no hassle whatsoever) and exchanged it for the comparable Asus - Extreme Wireless-AC2400 Dual-Band Gigabit Router - Black. The Asus worked flawlessly. If you attempt to buy this router, I hope you have better luck then I had.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NETGEAR - Nighthawk X4 AC2350

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Tech Support, who had me return this model twice because of Software/Hardware issues. On the third install I decided to go with a Netgear - Nighthawk X6 AC3200, which was a breeze to install and setup and had no issues. My recommendation is to go with the X6 you won't regret you did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good desing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expected better, it does not have much range, but it looks very nice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this router to help ease up the stress off my Apple Airport Extreme and it did just that. However, I had to reboot it once because my laptop did not receive an IP address via DHCP server. Since I rebooted it, it has been rock solid since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of my list this is my second netgear and love it.. I need another one so I could bridge with my 7000 It has meet all my requirements?..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy set up and registration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a techno person. The sales person in the store explained the different bands to me. Had no problem setting up and was online in 3-5 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    product did not work out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spent several hours on hold and repeating diagnostics with Netgear tech support. They finally diagnosed the router as defective and said to return it to Best Buy for replacement. Best Buy said that i had to get RMA approval from Netgear. i will never shop at Best Buy again and will shop on-line. Same level of service with much more convenience than going to Best Buy.

    No, I would not recommend this to a friend