Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 256 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk X4S Dual-Band AC3200 Router's performance, ease of use, and extended range, with many citing improvements in WiFi speed and signal strength. Positive feedback also highlights the straightforward setup process and excellent coverage throughout their homes, enabling reliable streaming and online gaming. However, some customers find the price to be high and have reported occasional connectivity issues. A few also mentioned the router's larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 256 reviews
  • Rated 5 out of 5 stars

    One of the Best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best router and modem combos out there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Best with playing games and computers!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Undecided

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network goes on and off you have to register it or you will have no Internet and will have to make a new authentication password every day for 430 bucks I'm having a lot of problems had to call cox and to call net gear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tired of renting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my rental box from Xfinity so far it has been great no problems with using everything and we have alot connected to it and signal has been great everywhere in the 1800sq ft house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router for typical use...!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has four antennas and has 1 - 5ghz +2.4ghz for the family plus 1 - 5ghz + 2.4ghz for guest who Should not have access to your local networked computers. Great product from Netgear. Do the research first and you will see Netgear is at the top tier. Thank you BB...!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty reliable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm We've had it since 2019. Only recently has it needed to be reset quite often. Typically you will set it up and forget about it. We rarely needed to reset it initially.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Terrible product (got 2 and both bad)

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t waste your money on this product. I even went to NETGEAR to resolve the issues these boxes have, and they said it happens sometimes. They sent me another replacement NIGHTHAWK (same model) and it was unreliable of whether it was going to work every day or not. DO NOT BUY. Just get a separate modem and connect a separate WiFi router to it. Better connection speeds and more reliable and stable than this NIGHTHAWK Modem/Router All in One.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Unstable internet connection and connectivity prob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Xfinity dual band modem but it has not been great. I loose connectivity with internet on a regular basis. sometimes 2-3 times a day. I was on the phone with Xfinity for three hours trying to fix the issue from their side and after a while it turned out that their connection was stable but my modem was not staying connected. I am going to take this back to BB and get a refund or an exchange for like model of different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy set up, glowing antenae

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gigabit cable internet, and didn't want to rent the modem so I purchased this. It was a breeze to setup, and configure. The wifi antennae (there are 4) have blue led lights at the tip that illuminate and look pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cable modem/router !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo is living up to its name. Ultra fast NightHawk has up-lifted my wireless, and cable experience. Thumbs up, and big smiles from me on this high-end piece of equipment. 5 golden stars all the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast Wifi router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual band connection speed is fast. Fairly reliable, I lose wifi connection once in a while. I don't know whether it is because where it is placed or something else.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem, have had a few problems with it not letting certain devices connect but customer service has helped out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router modem combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup except for the password instructions. Have to redo this setup no less than four times. My internet provider was very familiar with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to buy one of these and not pay monthly fees to cable companies plus this has much more features than the xfinity router..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the plunge and bought this to replace the rented modem from our service provider. I've had it for a few weeks now and haven't had any issues whatsoever. Expensive but well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow install, but great performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to install it and get it programmed. As well as calling cable company to recognize the new modem and cancel the order and modem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great after a lot of work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this router cable modem combo I would expect it to work directly out of the box. It did not. The 5g band would suddenly drop from broadcast. I would have to restart the router sometimes several times a day for the band to be found. After doing a lot of searching I found a complex way to reset the router and to then let it re update the firmware. It seems to be working better now. When the 5g band works the speeds are incredible. For the price it should have come with premium support. It did not. Google the router issue for reset instructions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Netgear Nighthawk X4S Dual-Band AC3200 Router with DOCSIS 3.1 Cable Modem to upgrade our home WIFI. The performance is great anywhere in our two story brick home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest connection I have ever had in my home. I had a friend staying with me, we both work in the Information Technology field. He was surprised by how super fast our internet was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but after you buy it and set it up you'll be glad you got it. Every device in a three-story house connects via wifi and is fast and stable. No complaints.

    I would recommend this to a friend