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Customer reviews

Rating 4.5 out of 5 stars with 7137 reviews

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Rating by feature

  • Setup

    Rating 4.1 out of 5 stars

  • Range

    Rating 3.9 out of 5 stars

  • Signal Strength

    Rating 3.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router's range, ease of use, performance, and signal strength, frequently citing its excellent coverage and ability to handle streaming. Setup is also praised for being straightforward. While some customers find the price high and the router large, many report no lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,136 reviews
  • Rated 2 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the previous version Nighthawk, but after a year and a half it died. I tried to call customer service and they will NOT speak to you about your product after that year is up. I was flatly told to go to message boards and figure it out. As upset as I was, I also have the Netgear extender already set up and use Netgear WiFi adapters. So I reluctantly purchased this item even though Netgear made me pretty angry. If I hadn't already had the other items I'd have probably purchased ANY other brand just on principle. I just felt like I didn't want to mix brands and end up with compatibility issues or more complex problems with customer service, since everyone likes to blame other components you might own. Example: When dealing with tech support Netgear likes to blame it on your ISP modem, and when you call comcast, they like to blame it on your router. Add a few more companies in there and you're really never getting to the bottom of anything when problems arise. Bottom line, Netgear sucks, but I bought this product anyway. I guess they win, but I'm not saying anything nice about them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great download and upload speed. Microwave no longer interferes with router frequency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue was with initial set up, had to go thru tech support and has worked fine since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for far reach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to come about in my house! The WiFi now reaches the whole house because of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be better but it just keeps up with our TV streaming and 2 laptops, with or without qos setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it gives me good reception around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, I did a lot or research online while I was in the store and prior to my visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say. Plenty of network to hook up a ton of devices and also keep them regulated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the router as we were having trouble with wifi connection in our home. The new router cured all problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee helped me pick out what was best for my home. This product is great for all my WI-FI needs in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The product is worth every penny. I would definitely recommend this to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work as well as I’d like. Still have slow speeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good for multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for multi devices but still had to get a range extender for my house and the reason for buying it was not have to use one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set uptook much longer than advertised. Had to spend lots of time with customer service, but they were very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as it could be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the range, I have to buy a booster which is what this one was supposed to handle to begin with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Family friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can block all inappropriate sites and pictures. At least I can monitor and protect my kids from inappropriate contents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing. Like the app that helps with parental controls, guest access, and monitoring devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with our wifi connection and this has solved the problem. Very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best routers I have ever on the app that goes with it is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nighthawk router allows us to have faster wifi connections; especially with our block constructed house.

    I would recommend this to a friend