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Customer reviews

Rating 4.5 out of 5 stars with 7137 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.1 out of 5 stars

  • Range

    Rating 3.9 out of 5 stars

  • Signal Strength

    Rating 3.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router's range, ease of use, performance, and signal strength, frequently citing its excellent coverage and ability to handle streaming. Setup is also praised for being straightforward. While some customers find the price high and the router large, many report no lag issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 7,136 reviews
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have the best wireless internet now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooooooooo Gggggggooooooooodd& Expensive gizmo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear equipment is always top of the line and puforms well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up and barely covers the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call support to set up and then got switched around a couple of times until finally someone could help me activate the nighthawk. It barely covers a 3000 sq ft house and cuts in and out. The different levels of WiFi are not explained at all as well. It's not great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I wish it covered more area and had more ports.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worse than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the lower version of this router and it worked great for a long time but the only reason why I traded it in was because it blew out. So when I went to best buy and asked for better coverage and less on the spotty WiFi, I was pretty disappointed...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pick a different router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work even half the time. If the power flashes it’s gone. We have to call Netgear to set it back up. The customer service people are difficult to understand and there’s always a delay on the phone. It’s a 2 hour ordeal every time. Avoid to save frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great distance and monitoring features are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for steaming movies on all devices at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome .....................Is summed up in one word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met my needs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No further comment required.................,.,.,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEEMS TO WORK VERY WELL BUT WITH STREAMING i CANT TELL YET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with Internet service since purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a drop in my wi-fi since installing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to keep my wifi up and running. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful for smart TV and internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless product and Best Buy of no support/help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 29 days now. When it work, it's great! Problem is, that usually only lasts about 4-6 days at a time. What happens is that the wi-fi signal drops. Worse still, it has nothing to do with distance or interference. I have a device that rests two feet from it, and others that are 1000 ft away. And it selectively decides which one it will disconnect from, rendering it useless. Speaking of useless, Netgear support will have you do gimmicky things like change to a different channel in the router settings. Or reset the router. Those will get you reconnected...but then it drops the signal again in a matter of hours or days! But the ultimate in useless? Best Buy will NOT accept it for an exchange (not a return...an upgrade where I would pay more money to get a better unit) if you do your due diligence and try to work with the manufacturer's support to try to make it work as a viable purchase. You have 15 days in which to do that apparently (though they will also hit you with a stocking fee if you do!) So, two really bad companies to try to do business with!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi VJOGuy,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Would recommend to separate wifi usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a large area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to find what I needed in one component. !

    I would recommend this to a friend