Customer Ratings & Reviews
- Model:
- R8000-100NAS
- |
- SKU:
- 7201035
Customer reviews
Rating 4.5 out of 5 stars with 7137 reviews
(7,137 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range3.9
Rating 3.9 out of 5 stars
- Signal Strength3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router's range, ease of use, performance, and signal strength, frequently citing its excellent coverage and ability to handle streaming. Setup is also praised for being straightforward. While some customers find the price high and the router large, many report no lag issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all routers work well with every modem. I have found this out. Check with your provider before investing.
I would recommend this to a friendRated 1 out of 5 stars
RUN! Looks great and that's about it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this back after 2-days, and judging from the reviews on-line I'm not the only one, don't bother with this Router, go for the ASUS!
No, I would not recommend this to a friendRated 3 out of 5 stars
Set-up Difficult!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't setup without WiFi, but this was a router that was the internet contact and it made it difficult to set-up!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not impressed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major problems with ethernet connection to pc. Pages never load the first time. I have to refresh 4-5 times, every time, in order for pages to work. In fact, I've had to resubmit this review several times in order to advance to the next page. Wifi elements are ok. I will be returning.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BTV2,
We're sorry to hear that you are having problems with your R8000 and are planning to return it. NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 3 out of 5 stars
Not as fast as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although we were told that this was the best unit for over 100M, we can't get it higher than 50M although input is 370M
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the range on this to be significantly less than the older model I had
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dlnx,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After speaking w a Rep re our needs, I was advised to buy this. Yet, we continue to have some dead spots within the house.
I would recommend this to a friendRated 3 out of 5 stars
not worth the $$
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router seems to have a lot of dead spots that are not covered.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hello,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 2 out of 5 stars
Speed Issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is the worst router I've ever bought, I have to be constantly rebooting it inorder for me to get my proper speed that's coming from my modem. I'm a huge fan of these types of netgear router, this one is a huge disappointment for me. Not saying this router is crap 100% I just get a bad one from the bunch.
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Amaru45,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 2 out of 5 stars
Good range. Parental controls are a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible parental controls - what modern router doesn't come with the ability to set a schedule for an IP/Mac address? Absolute nonsense. One of the recent updates offers this - but with some corny Disney software that the reviews of are terrible (most say it doesn't even work as advertised) AND you get to pay $5-10 per month for software that should have been built into the router.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to get connected...............John
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yried numerouse time to connect. Even hired a technician who couldn't get it to connect. Returned item..............
No, I would not recommend this to a friendRated 2 out of 5 stars
Gigabit wired work, wireless is sub par
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking router, but has a lot of shortfalls. To get gigabit speeds on a wired connection, almost all of the extra management features need to be turned off. This is due to the necessary hardware acceleration to achieve that speed. Wireless on the 2.4GHz band maxed out at 15-20Mbps on my iPhone's and laptop, 5GHz band at 30Mbps. We reset the device, updated firmware, and tweaked to no avail.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear may be a good router but its software and trying to access it is a pain in the butt and I am no novice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Be ready to go on a reset frenzy with this router
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never write bad reviews. But this is one item I just can't recommend to anyone. 300 bucks gets you consistent dropped internet coverage. Fireware seems to always have a update. I've reset this router to factory settings atleast 15 times or more. Since I purchased it. And its currently not working as I write this review. I use to call my internet provider and always came to the conclusion it was on our end the router. Blocking the internet from coming through You can't call customer service unless you get gouged for a additional 70 bucks on customer support. I feel like if you're paying 300 bucks for a router. Shouldn't customer service be free? So with that being said.I guess I'll reset it back to factory settings. And be prepared to do this every couple of months so it seems. And after lookin on YouTube I'm not the only one....
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Forniteking80,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 2 out of 5 stars
Doesn’t live up to its promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the X6 as an upgrade from my ASUS router hoping to finally have some solid wireless ability..... boy was I wrong. Constant connectivity issues, extremely buggy firmware, a crippled built-in cloud service and inflated reception claims have left me very dissatisfied with this piece of hardware. Time to start shopping for something else....
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not recommend.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never, and I mean never, buy Netgear again. I stuck with them for years, through all the crap they produced; but this expensive router was the last straw. Overheated, shutdown randomly (when not overheating), would drop my WAN connection for no reason I could determine, wireless coverage in my tiny house was horrible. It was just trouble, and when working from home, this is the last thing I needed. Returned it and got an Asus to try (am happy with that).
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Punko,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Good if you don't have walls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get a signal 40 feet away because there was a wall blocking the signal. That's what was told by cable installer.
No, I would not recommend this to a friendRated 3 out of 5 stars
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had tough time installing this router with multiple frequencies and 2 password etc. I plan to return the unit.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the best coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough router, but the coverage wasn't all that great. I had to exchange it for a mesh network.
I would recommend this to a friendRated 3 out of 5 stars
Maybe a pass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to constantly drop the signal. Not super impressed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BarbaRoja,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team