Customer Ratings & Reviews

Device worked ok but certain clients would randomly be unable to login. They would state incorrect password even though the login credentials were correct. A few Google searches show this is a known issue that netgear hasn't addressed. Replaced with a ubiquity router and ap and I haven't had a single issue since.

Could never get this router to work correctly even with current updates and multiple resets. Continued to drop the signal and stall devices. Had to replace it after 16 months. All devices work great with new router. Believe the critical reviews for this product.

I have always used Netgear products but have been utterly disappointed in this one. Nothing but trouble since i got it and the signal strength is garbage. My old one that was 7-8 years old was better. Wish i would not have wasted my money.

Great Router. My old one was no good on speed test was only getting 8-11 Mbps. My Internet provider in my area is 50 Mbps provided. As soon as I installed this Router mine went up to 47 Mbps. Huge increase. And I have about 9-10 devices on this and Works Great. 3 IPhone 6 One mini iPad. Laptop. Ps4 and Xbox 360. Smart tv. Ok maybe 8 devices. But for my gamers out there. Was having bad lag problems before I got this router and now I'm having Lag carefree playing. Works really well definetly recommend this Router. Very happy I got this.

Not happy with , happen to hire best buy tech to come out to help install this netgear equipment..Was tolded it was 150.00 to come out ..This was an expensive equipment !! Still trying to figure out what & why it not connecting ..Took it back & was given another one but it is not connecting yet ehh !!

DONT BUY!! EXPENSIVE JUNK! Worked on setting this up with my Netgear 7800 because my devices keeps disconnecting from my WiFi network. After working on this for two days with phone support for Netgear I couldnt not set this router up. I spent 8 hours between two days with no resolve.

The router is rebooting itself randomly and continues to interrupt my family working from home or while watching television. Multiple calls to Netgear support have not gotten anywhere, despite the promise of replacing the device. I would look elsewhere for a device if you want a reliable device.

Poor item didn’t work and has the worst i terrace I’ve ever seen. I had gigabit speed compatible with this router and after changing the settings and even getting into the admin setting i still could only get a max of 200 mbps. Very disappointed in this product and it’s customer service

Began rejecting devices. Now will not connect to the modem. Does not recognize itself as Netgear equipment so the built in software does not help. The Genie software can't see it, directly connecting does not work. Second Net gear router to fail. Back to Belkin.

Returned this router as the coverage in my home was not that great

Signal only goes about 50 feet from the unit, had to get an extender to cover my 2000 SF house.

This router was so much trouble to set up that I had to return it.

I bought this newer upgrade all powerful gaming router and it worse than the older one I replaced. I thought I had too much traffic on my older Netgear C6300 AC1750 so I "UPGRADED?" to this and its been quite a joke on me. Totally regret buying it. Now I cant return it.

Hard wired my xbox to this router and still didn't get proper internet connection. Also poor wifi connection just 20 feet away. I went with an Orbi mesh router and would highly recommend the Orbi.

I purchased this router to replace a very old router in my home. The old router was very slow and would loss connection all the time. After speaking with a sales associate at the store is decided on this router and couldn't be happier. It was extremely easy to set up and connect all my devices to. The tri band is a great feature as it allows different devices to be on different bands for better performance. There is a lot of features that make this a great router along with the faster speed. All my devices are so much faster now. I would definitely recommend this router even at the higher price, it's definitely worth it.

did not have enough power to reach two locations in a 3000sf house. Upgraded to Netgear 7200

Purchased item, took it home and went to register product. Serial number showed it belonged to a lesser item (2700 series) . I called and emailed Nergear multiple times. It appears the outside may be a 3200 series but the inside (guts) may be from a lesser model. Still not resolved. Extremely disappointed

I spent many hours trying to use this router. I setup my own SSID and IP scheme. I dropped internet and had to reboot multiple times per day. There is a lot of info on this online. I reset to default settings and it seems to be stabilized. I am a network engineer though and can't begin to imaging a regular user dealing with the issues.

Returned item for upgraded device. Did not perform well.

Difficult to understand, as instructions aren't very clear.