Customer Ratings & Reviews
- Model:
- R8000-100NAS
- |
- SKU:
- 7201035
Customer reviews
Rating 4.5 out of 5 stars with 7137 reviews
(7,137 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range3.9
Rating 3.9 out of 5 stars
- Signal Strength3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router's range, ease of use, performance, and signal strength, frequently citing its excellent coverage and ability to handle streaming. Setup is also praised for being straightforward. While some customers find the price high and the router large, many report no lag issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Best router I have owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these for home when I was constantly having to reboot my old router to get speeds up to where they should be. I then realized how many devices (16) I had connected and that was the cause of my issues. Plus the coverage wouldn't quite reach the corners of the house. I installed this router, which was super fast and easy, and all of my issues went away. It could reach out to past the end of my driveway and all of the devices were no longer an issue. Great router!
I would recommend this to a friend Rated 1 out of 5 stars
Crap router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is garbage. 2nd unit I have had. After a week or so it locks up or slows down and needs to be reset.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible night hawk is overrated
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with Xfinity nighthawk brand is completely overrated
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were never able to get it to connect with our network. We ended up using a cheaper one and returning this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for me. I returned it. Did not meet the advertised sq foot coverage.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi NG12,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would not set up and work properly. Could not contact support as Internet would not set up and phone is an Internet phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this router because it didn't quite meet our expectations out of a network router. We prefer to stick with Asus.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 8 months now I have to reboot it every other day.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Poor,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US.
We also have a recent firmware update for your R8000 released on 9-17-21: https://kb.netgear.com/000064035/R8000-Firmware-Version-1-0-4-76.
All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. If you are beyond the 90 days of complimentary support and you need additional technical support you will be asked to purchase an extended support contract, but if the device has failed and needs to be replaced you will not be charged for the support call, since this is covered under the hardware replacement warranty.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
not good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.once you update then firm ware is deleted current and not working properly $180 went into waste. So please do not buy this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not do as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to better my wifi at home and turns out my wifi was worse with this hooked up and it was by the geek squad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is useless in a larger home. Might cover 2,000 square feet if you are lucky.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor item
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy product. Very slow performance. Will not recommend. Not at all happy
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi None,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Fast, great range, huge improvement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved into a new apartment and my old router would not have good signal in the bedroom or kitchen. With this router not only did my range greatly increase, the average speed I am getting online is nearly double. I'm actually getting what I pay for!
I would recommend this to a friend Rated 1 out of 5 stars
Netgear's firmware sucks as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear is sucking on firmware as always, I have tried the X6, and the new X8. the reliability are rather disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worst routher I have ever purchased. I went back to my Linksys, and they are so much better that Netgear.
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. My old router does a better job then this router. Lags most of the time
No, I would not recommend this to a friendRated 1 out of 5 stars
nighthawk flew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy the Orbi product because this one failed
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Range! Get the Orbi!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is good and the speed was not the fast. Got the Orbi instead, a little pricey but totally worth it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve has issues with this router since I bought it and now it has died completely
No, I would not recommend this to a friendRated 1 out of 5 stars
Does travel data far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant pass data to outdoor cameras. Both less then 50ft away.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jarvis,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you:
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.