Customer Ratings & Reviews
- Model:
- R8000-100NAS
- |
- SKU:
- 7201035
Customer reviews
Rating 4.5 out of 5 stars with 7137 reviews
(7,137 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range3.9
Rating 3.9 out of 5 stars
- Signal Strength3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Nighthawk X6 AC3200 Tri-Band Wi-Fi 5 Router's range, ease of use, performance, and signal strength, frequently citing its excellent coverage and ability to handle streaming. Setup is also praised for being straightforward. While some customers find the price high and the router large, many report no lag issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Hard to Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation instruction were minimal and customer support phone number was on the black box (hard to read)and not on inside box instruction (had to search web for phone).....they were not capable of helping me, wanted to sell me security protection. Huge waste of time!!! Next day purchased a Linksys instead - easy to install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear Router - Promise & Trust broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When power is lost, this router is reset to factory default settings. All SSID custom configurations are lost. Before buying any NETGEAR Router product, please verify this brand has many flaws.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total and complete junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total and complete junk! Bought this to replace a much older Netgear router as I wanted increased range. Well, this thing has worse range than my 10 year router! Standing directly in front of the Nighthawk my devices can't connect as they are out of range.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi floodvictim,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Wifi cuts out every few seconds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this today and was super excited to bring it home and test it but I found out that ever few seconds the wifi disconnected. I Google the problem and apparently lots of people have this exact problem. I will be returning this ASAP.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is crap ethernet connection bottlenecks at 400 when i have gig service. Calls to customer service want 90 bucks to troubleshoot. After a factory replacement problem is the same. Too much trouble for something so expensive.
No, I would not recommend this to a friendRated 2 out of 5 stars
No range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to add 2 range extenders to cover a 1200 sq ft house.
No, I would not recommend this to a friendRated 1 out of 5 stars
failed after 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year my ISP said my internet speed was at 114mps and this router was the issues. After calling them they wanted me to spent 150.00 on buying a warranty for this product so they would fix it. Will never but this company again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Paul,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
Disappointed!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing lasted about 2 years...then it completely died. Something happened with the power as the plug works, the chord works, but the unit doesn’t. If I were a tech guy, I’m sure it’s an easy fix...which means it’s probably a problem that should have never happened.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great WiFi, Poor quality. Died in less than 2yrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router when it worked, but lasted barely 2 years before dying. Lights started flashing one day and then faded and died, would not recommend for the price given how short it's lifespan is.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$400 piece of plastic junk. Keeps dropping internet signal constantly through out the day. Tried multiple things to fix and nothing. Dont waste your money on this router.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Sean,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
speedtest stays at 500mps when having gig speeds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on this product. If you have Gig internet speeds, it does not matter. Speedtest shows 500mps or lower everytime. Best Buy will not help you and Netgear will charge with no resolution.
No, I would not recommend this to a friendRated 1 out of 5 stars
Short usage life for $250 price tag
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked great. Purchased November of 2019. The warranty expired 2 mo. Ago and it died today. $250 for 14 months of use. That’s outrageous.
No, I would not recommend this to a friendRated 1 out of 5 stars
piece of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems with this piece of junk. It constantly loses connection. This piece of crap cost me $50 a month to own, I will never own another piece of crap from netgear
No, I would not recommend this to a friendRated 1 out of 5 stars
Hate this router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing needs constant reboots just to keep things connected. Really not worth the money. I really do hate this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high hopes for this router, but it was DOA. No lights, nothing. Very disappointing.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JScholl,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Poor choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittent disconnects. Won't connect at all after firmware update. Won't factory reset. An expensive brick.
No, I would not recommend this to a friend