Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $140.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router for its ease of use, impressive range, strong performance, and wide coverage. Many also found the setup process quick and straightforward, and reported positive experiences with streaming. However, some users experienced connection issues and had concerns about the router's firmware. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,185 reviews
  • Rated 1 out of 5 stars

    Good for small network, less than 20 devices

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to load management screens, does not respond well to heavy use. We have 30+ devices and multiple VPN/Video streams daily. Router just stuttered after the first 4-5 days.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Faly,

      Thanks for your review. We appreciate your feedback and we want you to know that your experience is important to us. Please email us at netgearteam@netgear.com so we can look into our support opportunities to optimize your router performance.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Stay Away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first one and had to constantly reboot it to get Wi-Fi. I returned it and got a replacement. Same thing. I will be returning it too and buying another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear-nighthawk x6s Ac4000 tri-band WiFi 5 Router. Doesn’t work as I expected. My regular WiFi spectrum router works a lot better than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have power outage it stops working and I lose 2 hours or more trying to put the system up again. It’s a normal issue with every netgear product and they ignore it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AnyR,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Netgear

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK this thing said it needed an update but would not let me update it and then stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was informed by Cox communications that the new router I bought was an older version of what I needed. Unfortunately my 14 days had expired and I could not return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent used product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this router and Best Buy sent me a used one. They didn't even fully refund me. Such a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked great for two days. Today, I could not connect to the internet, wireless or wired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi dropped out constantly. After reading some reviews realized it was very common with this router. Returned it for a different brand and haven’t had a problem since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for spectrum. Had to return. Salesman told me he didn’t think it would work with my service provider.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Pamela,

      This router would just need to connect to your Ethernet connection from the modem approved for use with spectrum. We understand that you may have already returned this router but if you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Best router to date

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router Range of 1000sqft- 1800sqft Two bands 2.5 -5 hz each one with different passwords. Up to 500mb to 1g depending on service. Easy set up with nighthawk app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Neatgear

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment malfunctioned and we had to returned. Good thing that we bought the insurance... to expensive for the quality.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hello,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

  • Rated 1 out of 5 stars

    Sold wrong equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a television WiFi cable router with voice capability. The sales associate sold me the wrong one Obviously, it had to be returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had WiFi issues with it. Does not reach my basement very well . My ring disconnects from it sometimes , our cells sometimes too .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet Stops sometimes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must reboot router because internet disconnects. No third party router firmware available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi-Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not cover the size of my house on basically waste of my money and I bought two

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Poetry,

      Thank you for your review and feedback. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview

      If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Crashes everyday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday it has to be unplugged and reset. Sometimes twice a day. Do not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Day One

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working on day one. Returned to BB. Bought the AC3200 and that worked for 6 months.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi NotHappy,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Had hardware defect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is giving replacement as my hardware had defect. But somehow router throughput drops significantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice before purchasing this router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router continually rebooted itself even after latest firmware update. I kept it for 30 days and couldn't take it anymore.

    No, I would not recommend this to a friend