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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2185 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router for its ease of use, impressive range, strong performance, and wide coverage. Many also found the setup process quick and straightforward, and reported positive experiences with streaming. However, some users experienced connection issues and had concerns about the router's firmware. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,185 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product seems to work well good sale price at the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product since we have gamers in the house and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great without cable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of cable & are using Netflix & Hulu instead. Nethear helps with all channels & Wi Fi!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad I bought this to replace old router. Have multiple gamers and still stream video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my internet SO much better, wifi rarely fail. Covers a large area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Error

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want you and your mom and I'm not home yet I'm not going to come over tonight

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 1 out of 5 stars

    Nighthawk X6S fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Netgear's products, but the unit I bought is a lemon. The firmware would not update, even after being on Netgear support for two hours straight. Then I found that the WiFi dropped after about 4 days and the unit needed to do a power off reset to resolve it. One more problem is that the remote administration does not work. Netgear support was no help at all. Additionally, they would not even replace the unit.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MisterT,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Great product for the price would definitely buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible router. WIFI signal is choppy and the VPN functionality is non-existent. Netgear tech support is clueless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product for gamers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it fulfills my goals on gaming and it has good reception on WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a rural community with not so good internet and wifi service. Since we have a lot of people on wifi we bought this in hopes to help with the speed. It has 3 different zones. To be honest I cannot tell a difference

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Complete fail after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 2 weeks then noticed the SSID name was at the default not what I had set but still worked. A few days later no Internet. Checked and all settings at factory default and will not connect to the modem. Tried to reconfig but still no connection to modem. Wifi outgoing working. Netgear support no help. I connected my old router back up and it worked right away. Old router was also a netgear that had failed 5G channel after 1.5 years . Time to try a different brand. Fortunate that it failed in time for me to return to Best Buy for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I have used thus far! The lights that light up are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our out of date router had my upload speed of 28. This router its over 100. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet connection, highly recommend especially if you work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, fast Wifi and looks cool. Installation took no more than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the color and clarity of this TV. The sales person was very helpful and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yayyy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Netgear products & I appreciate Best Buy for carrying them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router so far. Easy set up and no issues. Netgear is a great and reliable company for routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this to increase the strength of our WiFi and we haven’t had any issues.

    I would recommend this to a friend