Customer Ratings & Reviews

Hreat product, only problem is no 6 ghz frequency. Would be awesome if it had it.

The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.

good product price little expensive not so easy to connect

Setup was easy but the range/coverage wasn’t enough. Ended up with the more expensive Orbi 900. Would probably be good for smaller spaces

Excellent router. Easy installation. Would highly recommend the product.

I tried and tried but could not get the whole system to work so I had to return the item. I had no issues setting up my prior mesh system (from a different supplier)

Speed , range, coverage these were very good but the fact that some of the good parental control and management features you had to subscribe for made me return it.

I truly wanted to like these. But I do not like the advanced feature that chooses the network for you or keeps kicking me off and on of the network. I wish I could just return them and get my money back.

Seems to not cover as much area as our last wifi routers

It is just what I needed, the salesman was very helpful

The WiFi is not currently performing as advertised on the product packaging. I am working with Nextgear to try and resolve my concerns.

The Orbi 370 is Netgear’s entry-level Wi-Fi 7 mesh system, brining next-gen wireless tech without the $1000+ price tag. It’s only dual-band as opposed to those pricier tri/quad band higher-end models. But supports speeds up to 5Gbps, with coverage up to 4,000 sq ft per node. I was using a Linksys Triband 3 node system but had odd connection issues where it would drop wifi intermittently causing issues with apps that needed to stay connected online or it would crash out and be forced to restart. So far the Orbi 370 has been giving me solid performance with a stable connection and the same if not better coverage than my previous mesh system. Setup was simple and I was able to get everything connected and configured a good deal quicker than my old system. The phone app is fairly basic, it allows for quick setup, but advanced users should look elsewhere. The Orbi 370 stated to have a 5Gbps throughput so I am able to take full advantage of my 1Gb fiber and have moderatly fast wireless connection for data transfer between my devices within the Orbi mesh network. The Orbi is a secondary mesh network within my home that is used for spreading internet connection across my home and not necessarily for my smart home/data intensive applications. My main PC/Laptops are hardwired to a switch that feeds into the ISP router. All smart home devices are on that wireless router so they are separate from the entertainment network. I could run the Orbi 370 in bridge mode, but I prefer having the separate networks and a guest network so everything/one has their place. While I am satisfied with the setup as it is, there are a few negatives that I feel is worth noting: Although being branded as Wi-Fi 7, it lacks the 6GHz band that bears the true mark of Wi-Fi 7. That means no ultra-wide channels or low-interference performance you'd get from tri/quad-band systems. It’s a dual-band WiFi 7 system with limited ability to fully exploit the spectrum and bandwidth improvements Wi-Fi 7 offers. So you will only see Wi-Fi 6 when identifying the wireless network. The router and satellites offer only a couple of 2.5Gbps ports. If you’re running a wired-heavy setup or want link aggregation, this system feels cramped. Barebones customization with the app. Now even routers have subscription model to keep hitting you for cash. Parental controls and the Netgear Armor for network security monitoring is something Netgear would like to have you pay $100 a year for. Own nothing pay to play. Netgear Orbi 370 Series BE5000 delivers a stable, easy-to-deploy mesh network that is (for me) an improvement over glitch-prone Linksys tri-band mesh. Its performance and coverage are solid, especially for users who prioritize simplicity and reliability over deep customization or bleeding-edge specs. However, calling it a true Wi-Fi 7 system feels like a stretch without the 6GHz band, it’s more of a transitional product than a future-proof investment. The limited port selection, barebones app, and creeping subscription model make it clear that this is a compromise between affordability and capability. If you’re okay with that trade-off and want a secondary network that just works, the Orbi 370 fits the bill. But if you’re chasing full-spectrum Wi-Fi 7 performance or demand granular control, you’re better served with higher end models.

It would have been ok. But i ended up returning it for an Eero . Much easier installion

Haven’t set up router yet hoping to do so very soon

It’s a fast set up n the have downloaded the app n set it up.

I got this to upgrade an older Orbi system. The upgrade was suppsoed to go seamless, but I had to redo the password on everything....That is not the issue. The issue is if you have 1 wall the signal degredation is horrible. Speeds at the Modem coming into the home are 1.3Gbps and the Orbi Router (wired) is the same. That's where the good news ends. The wireless signal is horrible. I've placed the satellites in several different locations and just cannot get the advertised speeds. I'm not sure if this is just a defrective or just a bad product.

TLDR: Robust, 3 unit mesh WiFi 7, higher speeds only limited by the internet provider service you pay for. Solid signals in all parts of your home; offers 3 WiFi networks for Main, Guest, & IoT smart devices at both 5 Ghz & needed 2.4 Ghz for smart devices. Please note: I am not a network technology specialist so my review will not cover many implementation network options and won't include many technical abbreviations that others may include in their techno jargon packed reviews.I appreciate those network architects and the work they do inventing, creating and installing amazing technology for us. I am a consumer with some experience in technical skills and have always embraced new inventions and technology since if we don't welcome and embrace new inventions we will stay behind. All I can say is that using this Netgear Orbi 370 mesh WiFi system will create a more consistent, faster, and stronger WiFi experience in your home or apartment. What is a MESH WiFi NETWORK? I found this explanation on my Edge browser Bing search: “A mesh network is a type of local area network (LAN) topology where each node (such as bridges, switches, and other infrastructure devices) connects directly, dynamically, and non-hierarchically to as many other nodes as possible. This allows the nodes to cooperate with one another to efficiently route data to and from clients.” The 3 Orbi 370 devices are the NODES and our computers, TVs, tablets, smart bulbs, smart switches, smart speakers and other devices that use WiFi are the CLIENTS. The devices (NODES) connect either wired or wirelessly to share and provide internet connection data to the users (the CLIENTS). How does the NETGEAR Orbi 370 work? The NETGEAR Orbi 370 system has a router and two satellite stations, which are simple to install when following the instructions in the app and if a user takes their time in reading the narrative. Each of the 3 devices have their own power adapter which plugs into a wall outlet. The main Orbi 370 router is connected to your existing home internet device using the included ethernet network cable. By doing so it obtains the connection to the internet and then shares it to the other Orbi 370 satellites. Each of the 2 “satellites” receive the WiFi signal from the main Orbi 370 router access point “base station” and retransmits that same WiFi in another location in your home. In a simplistic essence, the so-called “mesh networks” act like our current cellular phone networks which do a similar thing with each new minicell that the wireless phone networks are installing on light poles or wooden utility poles across the USA to increase coverage of growing numbers of smart phone users needing data. The router and satellites have 2.5 Gbit ethernet network ports; the main router has 2 ports; one to connect to your home internet device regardless of your provider, and another to continue the network to either the satellites with a wired ethernet cable or for a wired device such as to a wired computer or network LAN printer. The 2 satellite stations have single 2.5 Gbit speed ethernet ports which can be used to connect other wired equipment such as an older wired networked LAN printer that also has an ethernet network port on it. In that case the specific printer driver has to be reinstalled AFTER the Orbi 370 is fully installed. The Orbi ethernet network ports can also be connected by network ethernet cables to create a more robust and constantly strong mesh WiFi in the home without any worries about the possible vagaries of WiFi wireless interference from other nearby wireless sources. In that case the single ethernet port on the satellite units will be occupied. IMO, this lack of a second Ethernet port on the satellites is a shortcoming since other brands do not scrimp in this regard. The computer download speeds seen are very good. We use TMobile Home Internet and this system improved speeds in our complete home. Our kitchen was sometimes weak before we got the Orbi 370 but no more with 1 Orbi satellite now providing strong WiFI there as well as adjoining areas. The other Orbi satellite provides a strong signal in the bedrooms and, together with our TMobile 4GAR gateway which also has WiFi, we are fully covered. Netgear’s web site claims up to 6,000 square feet coverage; we have a 900 sf apartment and it works fine! A user can create 3 networks in the home: It is easy to create up to 3 separate WiFi networks for your family’s primary and smart home devices: A Main network, a Guest network and a third for all your smart devices that Netgear labels IoT (Internet of Things). You can create different passwords for each WiFi network or not. It is not difficult to do this using the app. Our 3 smart TVs have little to no buffering, our many Alexa speakers work fine either with audio or when streaming video on the Show models, and our many smart switches respond quickly. I reconnected all of the smart devices to the IoT network I created to keep them on a 2.4 Ghz network versus the 5 Ghz that our newest laptop computers can utilize. Important Note: After installing this Orbi 370 system, I then reinstalled every smart device with the WiFI name and password I created for the IoT 2.4 Ghz WiFi networks I created. All this is easy to do if following instructions and using the app Netgear provides. Netgear indicates the WiFi 7 protocol is 1.7 X faster than WiFi 6. Netgear’s website also claims that using the WiFi 7 protocol in the Orbi 370 devices, download speeds up to 5 Gbps are possible. Our home internet service does not supply that speed but we have measured using Speedtest.com WiFi speeds that are indeed stronger than before using the Orbi 370. Late, late at night our TMobile Home Internet provides speeds of approx. 400 Mbps and no matter where we are in our apartment we see that consistently as I performed repeated speed tests with a laptop in different rooms late at night. It is good to know that if we change to another internet provider (competition is great for driving down costs to consumers) that our home WiFi equipment is ready. Each device has a sleek white design with a small glowing blue LED to indicate power. It is a great product and will be an improvement to any household that installs it.

Product claims to cover 6000 sq. ft., my home is 2400…Hired Geek squad to install and then couldn’t get a proper signal in either my bedroom or living room. Geek squad left and said I should buy an additional router! I did…I returned this one and purchased one that works!

The solution we purchased was supposed to provide better performance and speed and that has not happened. We have had multiple issues with the equipment that loses connection with the WI-FI network which did not happen with our previous system. Best Buy installed the system.

I have satellite wifi, and this product is only providing megabytes of information instead of gigabytes as promised.