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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 148 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Orbi 370 Series BE5000 for its overall performance, excellent coverage, and impressive speed improvements. Many appreciate its sleek design and next-generation WiFi 7 capabilities. However, some users have reported connectivity issues with satellites dropping out, a limited number of ports, and a somewhat lengthy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 148 reviews
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Orby Wi-Fi router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal and fast reliable best modem I’ve ever had. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Port quantity

    Rated 5 out of 5 stars

    Orbi Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great coverage. Only has one 2.5 gig port. So if you need more than 1 port I would recommend getting a unmanaged switch to go along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, Fast Speeds. Works as advertised. Would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Setup difficulty

    Rated 4 out of 5 stars

    Orbi is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works beautifully but hard to install even though we had installed a older model previously. Only replaced because of age of old one,

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    12,000 ft.² property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router with the two satellites work . I have full range throughout the exterior of my home as well. I should’ve bought this sooner. My service provider offers one gig up one gig down and I’m getting full symmetrical speeds. I definitely recommend this router with the two satellite. The price is also amazing for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as good as 970 for my purposes (wired backhaul)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been to the top of the mountain - and this is just as good. I went crazy a few months ago and went all in on my wifi system - I bought the Orbi 970 - it's like $2k for a router and 2 satellites - and I didn't stop there, I got 8Gbps google fiber - aaaaand it didn't seem any faster than this setup with 3Gbps google fiber. this is just my experience and I'm not a gamer. I was expecting instant websites and they still loaded in their usual snappy time with the 970 and 8Gbps. I also learned that wifi speeds are about the same with this 370 as they are with the 970 because my devices - iPhone 16 pro's have a limit of about 1.2Gbps, and the Wifi strength drops with distance from the router or satellites. So for my money this 370 makes sense - one caveat is that I am fortunate enough to have a house with wired internet connections so I can connect 2 of these satellites with an ethernet connection - so dual band works for my setup. if you don't have that, you might want a tri-band system that can dedicate one of those bands to wireless backhaul (connecting the router to the satellites wirelessly). overall the 970 was the top of the mountain and the view from the 370 is identical for what I use the internet for - zoom meetings, and web browsing with some mid sized file uploading and downloading.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Orbi doesn't miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and precise speed, always a fan of Orbi and don't plan on changing

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    3 story house now connected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, its fast and now i have internet access in my basement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very good speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats speeds. App works great. No issues so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good User Experience & Aesthetically Pleasing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR's app made the installation process run smoothly. Only hurdle I had to overcome was setting my fiber router to be passthrough to not have dual WiFi competing. We have much better connection throughout our entire property now - including the garage which is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with these devices. Easy to install and set everything up. The instructions on paper and through the app make it easy with the step-by-step it provides. I went from only having service in 1 or 2 rooms up stairs to solid connection throughout the entire house and backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Netgear Orbi Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great performance system, but i had to disable the trial Armor Security feature to get better performance from the system. This could potentially be because any potential security protocols from my Internet Service Provider. I would still recommend this item, because overall I do see performance improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Home and Business owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to which over from the old one. Have a 3 level house and lots of floors and walls to send the signal through, and it worked just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Orbi programmed is so easy and the coverage is awesome. The WiFi 7 is super fast and getting great speed on WiFi. Easy to install satellites just hook up to power. We are on a 2 story and get more coverage in the front yard and back yard. Speeds are just super fast now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Upgraded my Orbi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Orbi before and upgraded to it again for more speed. I guess my only gripe is the app for setup doesnt always work very well but if you keep at it then it works

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Whole home coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issue getting Wi-Fi at my new house it’s around 2,600 sqft with a basement now with this I can get Wi-Fi everywhere in the house, and outside. Was pretty simple to install and the app makes it easy to manage. I by no means consider myself tech savvy but I don’t have to be with this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Moved into a new home and needed maximum strength wi-fi for work. So far this system has met expectations and everything seems to be streaming/running with no issues. Setup was super simple. Happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 4 out of 5 stars

    Wish I chose a better option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it was very complicated to set up, took several hours on the phone to get it all taken care of according to the app. I have great Internet service, but unfortunately, the TVs and cell phones and tablets are running very slow and my security system cannot hook up to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my 5 year old Orbi mesh system. Very happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good choose for those needing to upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system replaced one of the early Orbi systems, that was not slated to get any more security updates. I was already familiar with the the app. and operation of the system. Setup was easy, but a couple of older devices would not connect, or kept going off-line. I called the 800 number and was walked through activating an IoT network. That has pretty well solved the problem with one device left to go. I don’t know if this could have been worked into the initial release, but it would have made like a bit easier. Perhaps it was only discovered later. In summary, I’m happy with my new Orbi upgrade and do recommend it to those needing to upgrade. The overall performance of the network is improved, and I’m already prepared to take advantage of WiFi 7 as we replace devices in the next few years.

    I would recommend this to a friend
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