Customer Ratings & Reviews
- Model:
- RBE373-100NAS
- SKU:
- 12508335
Rating by feature
- Setup
Rating 4.5 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
to a friend
Best hardware paired with the worst software.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Orbi is still one of the best, I just hate the default network security software. Make it past this and you have a winner!
I would recommend this to a friendOrbi is great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this nice Orbi 2 piece router set up and it is great! My wifi speed is much improved and I can use one in another room near my work computer with no worries. Definitely recommend this product!
I would recommend this to a friendOrbi370
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! It was super easy to install and get set up
I would recommend this to a friendGreat WiFi System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.
I would recommend this to a friendgood mesh router system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it a shot but decided to go with a different product that could do trio-band and work with more devices.
I would recommend this to a friendEpic Gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good spread out in my 3500 sqft location, glad I went with the three pack.
I would recommend this to a friendTo bi or not Orbi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It provides average coverage and speeds, setup took a little while, but smooth sailing once complete.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Whyfi,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience while installing your new RBE372. When experiencing any trouble during installation, we recommend visiting the following link with guided instructions: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you need further assistance, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Good for home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good router. Its help a lot in my WiFi at home
I would recommend this to a friendMess system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mess system works well with the hub design. Set up could be better.
I would recommend this to a friendEasy set up and install now i have wifi everywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Nowni have widi in all dead zones inside my home.
I would recommend this to a friendGood product, but no 6GHZ band
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hreat product, only problem is no 6 ghz frequency. Would be awesome if it had it.
I would recommend this to a friendProduct "D", NG support "B+" for effort.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ChristopherB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connection from your RBE372 after speaking with Support. When experiencing an issue with the connectivity of your RBE372 we recommend a few troubleshooting steps including ensuring your Router and Satellite are on the latest firmware v12.1.3.11, then performing a full power cycle of your Orbi WiFi system unplugging the ethernet cable to your Modem. After your RBE372 has fully come back online, please plug your Orbi Router back to your modem. For more information, please visit the following resources: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network.
We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
netgear good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product price little expensive not so easy to connect
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone. Easy to install, works great with extending wifi all over house and yard.
I would recommend this to a friendNot enough range for my application
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy but the range/coverage wasn’t enough. Ended up with the more expensive Orbi 900. Would probably be good for smaller spaces
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Tony,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you were having a difficult experience with range and coverage while connected to your RBE372. Several factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices as well as heavy objects and which band you are connected to. For more information, please visit the following resources: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you need any assistance with your Orbi 900, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Not impressed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly wanted to like these. But I do not like the advanced feature that chooses the network for you or keeps kicking me off and on of the network. I wish I could just return them and get my money back.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Megk,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RBE373 kicking you off and on your network. When experiencing an issue with your connectivity we recommend ensuring your Router and Satellites are on the most recent firmware v12.1.3.12 and then re-sync your Router and Satellites. For more information please visit the following links: https://kb.netgear.com/000070468/, and also: https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Great router system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router. Easy installation. Would highly recommend the product.
I would recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and tried but could not get the whole system to work so I had to return the item. I had no issues setting up my prior mesh system (from a different supplier)
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KaraL,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had trouble during installation for your RBE374 and have returned it. When experiencing trouble during installation, we recommend visiting this resource with guided instructions: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBE374 or any other NETGEAR product and have any issues, please reach out to us with your contact information to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to not cover as much area as our last wifi routers
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MelindaG,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your coverage while connected to your RBE372. Many factors can affect the performance of your Orbi Mesh WiFi system including broadcast device placement, interference from other devices or heavy objects and which band you are connected to. For more information, please visit the following links: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Orbi is a great router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just what I needed, the salesman was very helpful
I would recommend this to a friend