Customer Ratings & Reviews

Very nice upgrade from my google nest which died on me. Also, this one is WiFi 7 so I am future proof, and I liked the app that made setup very easy.

This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.

Works like a charm! It was super easy to install and get set up

Gave it a shot but decided to go with a different product that could do trio-band and work with more devices.

Works good spread out in my 3500 sqft location, glad I went with the three pack.

It provides average coverage and speeds, setup took a little while, but smooth sailing once complete.

It’s good router. Its help a lot in my WiFi at home

The mess system works well with the hub design. Set up could be better.

Easy install. Nowni have widi in all dead zones inside my home.

Hreat product, only problem is no 6 ghz frequency. Would be awesome if it had it.

The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.

good product price little expensive not so easy to connect

Excellent router. Easy installation. Would highly recommend the product.

Setup was easy but the range/coverage wasn’t enough. Ended up with the more expensive Orbi 900. Would probably be good for smaller spaces

I tried and tried but could not get the whole system to work so I had to return the item. I had no issues setting up my prior mesh system (from a different supplier)

It is just what I needed, the salesman was very helpful

I truly wanted to like these. But I do not like the advanced feature that chooses the network for you or keeps kicking me off and on of the network. I wish I could just return them and get my money back.

Seems to not cover as much area as our last wifi routers

The Orbi 370 is Netgear’s entry-level Wi-Fi 7 mesh system, brining next-gen wireless tech without the $1000+ price tag. It’s only dual-band as opposed to those pricier tri/quad band higher-end models. But supports speeds up to 5Gbps, with coverage up to 4,000 sq ft per node. I was using a Linksys Triband 3 node system but had odd connection issues where it would drop wifi intermittently causing issues with apps that needed to stay connected online or it would crash out and be forced to restart. So far the Orbi 370 has been giving me solid performance with a stable connection and the same if not better coverage than my previous mesh system. Setup was simple and I was able to get everything connected and configured a good deal quicker than my old system. The phone app is fairly basic, it allows for quick setup, but advanced users should look elsewhere. The Orbi 370 stated to have a 5Gbps throughput so I am able to take full advantage of my 1Gb fiber and have moderatly fast wireless connection for data transfer between my devices within the Orbi mesh network. The Orbi is a secondary mesh network within my home that is used for spreading internet connection across my home and not necessarily for my smart home/data intensive applications. My main PC/Laptops are hardwired to a switch that feeds into the ISP router. All smart home devices are on that wireless router so they are separate from the entertainment network. I could run the Orbi 370 in bridge mode, but I prefer having the separate networks and a guest network so everything/one has their place. While I am satisfied with the setup as it is, there are a few negatives that I feel is worth noting: Although being branded as Wi-Fi 7, it lacks the 6GHz band that bears the true mark of Wi-Fi 7. That means no ultra-wide channels or low-interference performance you'd get from tri/quad-band systems. It’s a dual-band WiFi 7 system with limited ability to fully exploit the spectrum and bandwidth improvements Wi-Fi 7 offers. So you will only see Wi-Fi 6 when identifying the wireless network. The router and satellites offer only a couple of 2.5Gbps ports. If you’re running a wired-heavy setup or want link aggregation, this system feels cramped. Barebones customization with the app. Now even routers have subscription model to keep hitting you for cash. Parental controls and the Netgear Armor for network security monitoring is something Netgear would like to have you pay $100 a year for. Own nothing pay to play. Netgear Orbi 370 Series BE5000 delivers a stable, easy-to-deploy mesh network that is (for me) an improvement over glitch-prone Linksys tri-band mesh. Its performance and coverage are solid, especially for users who prioritize simplicity and reliability over deep customization or bleeding-edge specs. However, calling it a true Wi-Fi 7 system feels like a stretch without the 6GHz band, it’s more of a transitional product than a future-proof investment. The limited port selection, barebones app, and creeping subscription model make it clear that this is a compromise between affordability and capability. If you’re okay with that trade-off and want a secondary network that just works, the Orbi 370 fits the bill. But if you’re chasing full-spectrum Wi-Fi 7 performance or demand granular control, you’re better served with higher end models.

The WiFi is not currently performing as advertised on the product packaging. I am working with Nextgear to try and resolve my concerns.