Customers praise the Orbi 660 Series AX3800 for its overall performance, easy setup, and extensive coverage. Users also appreciate the strong signal strength, impressive speed, and wide range of the Wi-Fi 6 system. However, some customers have reported experiencing connectivity issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 89 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Wi-Fi connection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I the product that I bought works excellent at first it was giving me a hard time, but after I fixed the property everything working perfect
I would recommend this to a friend
Rated 2 out of 5 stars
Nice range, but unreliable
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an older Orbi system that I use as a Wi-Fi access point at my house (with a more powerful firewall) thats been solid, so thought I'd buy this one for the GFs condo to help improve coverage. Overall the range and Wi-Fi performance is good, but the FW/SW is clunky (e.g. limited power user functions, crappy static ip management) and the device is generally a bit frustrating to manage. There's also issues with poor & inconsistent syncing of satellites and if they dropout it takes several minutes for them to reconnect. Sometimes they never reconnect and I have to bring them closer together and do a forced reset & sync (and they're only approx 20-ish feet away from the base station). Overall, the embedded FW feels like it's half baked at best, and was never really tested in real life. For example, you can't even manage everything from a web browser logged in to the router's IP, as it says you must use the app to edit certain security functions, so then you switch to the app which is a pain to use to setup other functions (such as static IPs, which don't even let you sort but IP but are factory limited to sort in the order you added devices). Honestly the previous TP Link I had bought for her place had waaaaay better SW/FW functionality without paying ridiculous subscription fees to provide security!
No, I would not recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Great Router!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Product!
Set up almost instantly, great replacement for my old router. Good price point.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Orbi is top tier!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I needed! Bought an old house with lath and plaster walls and needed wifi coverage from basement to upstairs bedrooms. I had a the first generation orbi with only 2 satellites that were great in a one story home. They lasted forever and still work great, so i figured these will last forever too. Coverage is great with no dead zones. Lots of devices connected and never any issues. I almost got the ASUS mesh system for $50 cheaper but went with Orbi because my old set lasted this long I assume these will too. Very easy set up. You won't be disappointed.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Internet
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work good.. we haven’t any problems with them
I would recommend this to a friend
Pros mentioned:
Setup, Signal strength
Rated 5 out of 5 stars
Orbi 3 pack
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Easy to install. Great signal strength throughout the house.
I would recommend this to a friend
Pros mentioned:
Coverage
Rated 5 out of 5 stars
Great Router thus far!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new router and thought this would help us get better wi-fi coverage … and it does!! anchor in the office and satellites on our porch and in our living room. No complaints! Thankful for Geek squad folks that came and set it up and reconnected all of our items!!
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 5 out of 5 stars
Amazing Product!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing Product! Does well in our 3,200 SF farm house built in 1903
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extended Range worked well. Used it to reach all my outside WiFi cameras
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
First time Mesh set up works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Orbi Mesh system to replace my old router and numerous switches I had around the house and can honestly say I am very pleased with the resulting speed and ease of set-up!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Units work well
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit replaced a 7 year old Orbi set that had gotten tired. Speeds are great all over the house. Only thing is that the Orbi app changed and now can't check speed from within it.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 4 out of 5 stars
easy to start up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy start up getting the system up I am an elderly no high tech experience and had little to no problems
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GREAT SYSTEM
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We upgraded from an older model Orbi due to more things on line (and the old Orbi no longer being supported). This version is perfect. I would highly recommend for someone that works for home with several devices. Until I started counting, I did not realize how many things I actually had on line!
I would recommend this to a friend
Rated 5 out of 5 stars
Orbi 660
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
System was fairly easy to install. System works great in our home and we have a very difficult home for installation. All our walls are lath and plaster and we have always had problems with WIFI signals reaching all the corners of our home but this system has us all covered.
I would recommend this to a friend
Rated 4 out of 5 stars
Better Internet Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave us better Internet service for two-story home with streaming and gaming entertainment
I would recommend this to a friend
Rated 5 out of 5 stars
Best wifi mesh system and easy to install
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to set up. I called customer support because I couldn’t get my printer to connect ( its an old printer), they walked me through a few steps and we got it up snd printing. They even made a follow-up call to make sure we were satisfied.
I would recommend this to a friend
Rated 4 out of 5 stars
Consumer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Helpful but not awesome signal boost in rural area
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 5 out of 5 stars
Great Low Price Wi-Fi
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great reliable product! Range and signal strength are outstanding!!
I would recommend this to a friend
Rated 4 out of 5 stars
Recent buyer on black Friday 2025
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are decent quality brand routers for the price
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Updated internet and wi fi
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My internet provider supplied my modem and the satellite worked great to expand my wi fi without the cost of a modem. Easy to set up,