Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System's extensive coverage, ease of use, and strong performance as significant advantages. Many appreciate the straightforward setup process and reliable signal strength, resulting in improved connectivity. However, some users cite the high price as a drawback, and a lack of robust parental controls is also mentioned as an area for improvement. While some experienced lag, others reported significant improvements in speed and reduced lag after installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,336 reviews
  • Cons mentioned:
    Parental controls

    Rated 2 out of 5 stars

    RBK752 software problems.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed thoughts. The RBK752 provides better wifi coverage and speed compared to ISP provided router, but the IOS software app for controlling the units is buggy. Did not notice any past reviewers complaining about the IOS app. Not sure if this a recent problem caused by IOS 14.x release. Initial start of IOS app showed all the connected devices, then started showing less and less devices. The feature to Pause service to a device did not stop the device from send/receiving internet services (I tried to use this as a Parental control). The admin software using a browser keeps disconnecting after a few minutes of inaction. No way to adjust this time. Found this complaint goes as far back as 2018. I wanted to research a setting before making the change and repeatedly had to login back into the web admin page. Using the blocking function through the web connection will stop a device from connecting to the internet, but the unblocking device did not immediately restore services when I tried it. I did panic when internet service was not immediately restored after unblocking the device. Not sure what finally restored service (recycle power on device, sync button on Orbi), but it did take a few minutes of panic before it did work. Viewing connected devices via the web browser also does not show all connected devices. Showed 3 and then latter back to 8, but never showed all devices connected (should have been 12). IMO, the ISP provider's router software control is easier to use than the Orbi software. No parental controls support, my bad for not doing better job researching. The Netgear web site does not show Circle parental control support for the RBK752 and there mention of support ending for some Circle apps. Confusing. I have the internet service provider router/modem. When connecting the Orbi rbk752 to the new system the installation info is not very clear on what to do or expect. IMO the info provided does not clearly address having to keep the internet providers equipment and accessing the new equipment. I guess providing general guidelines may be beyond their capabilities due to all the different equipment used by internet providers. Have to search internet for this type of info. Will wait to see if software update becomes available in the next week or so, otherwise will most likely return the equipment.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RichM,

      Thank you for the feedback on your Orbi RBK752. We appreciate the feedback on your experience with the app. There have been some bugs that we are working out with the recent release of iOS14. We will be happy to help you with the issues you have mentioned. Please email us at [email protected] with your contact information.

      Thank you

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a two story house, bit of a pain on set up. But once it finally worked, it has been miles better than the last router. No more stopping to buffer or lost connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ramesh router works great. It eliminated all the dead spots in my house. My house is 2900 square feet. It actually somehow increased the speed of my internet also. It was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORBI GREATLY BOOSTED MY HOME WI-FI SIGNAL

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home has an elongated shape with the long axis stretching from my office in front to our back screened porch. Orbi boosted my signal to SIX BARS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to spend more this time around and it was worth it… excellent savings with my total care membership too!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased 3 different routers before the Orbi and they didn’t achieve my expectations in coverage. Once I purchased the Orbi I had no issue with getting perfect signal throughout my house. Best purchase I have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Blazing fast and easy setup!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 level 2 bedroom house. I set these up with a gigabit connection and I get blazing fast speeds from the main router and the satellite. Easy setup and always work. What more can you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has excellent coverage, put one about 250 feet away with a earth net cable, works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pc enthusiast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup and extends the distance farther than the asus 3000 mesh system

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy Setup, and Fast Speeds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and connecting process was smooth. It took literally no time at all and since we setup the network with the same name and password all our devices just connected no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buffer free now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setting up system through mobile app. Issue did not seem to be the Orbi, but rather iOS and website. Solid signal throughout house, even on outdoor wireless security cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product/Bad support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works well but Orbi application is useless. This product can handle high demands and performs well. If you have problems the biggest downside would be NETGEAR/Orbi support which has been useless. I’ve spent hours with support and they only make things worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fast and easy to set up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. It is so easy to configure. Even the more advanced things like reserving IPs is simple to do. Netgear has won me over. My whole network is Netgear now. I could not be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amaxjhg product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great network coverage. The meshneteork maintains excelkent speeds and their product continuously checks for vulnerabilities

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for Gigabit Service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved from cable provided internet to fiber, and this system works significantly better than the service provided mesh system. My speeds have tripled simply by upgrading to the Orbi mesh routers!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh Wi-Fi combo is amazing. Download and upload speeds are in the 370-380s. Works like a charm. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    powerful mesh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Fiber speeds, this router extends speeds throughout the house, previously had single (AC) router daughters room previously had 20 mb down / 12 mb up. Now have 400mb down / 300mb up great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me so I decided to give it a try. Set up went well until I wanted to change the wifi log in information. I had to reset it to the factory settings and keep it there- which is quite disappointing. Other than that, it works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router System for home use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously used a router provided by the internet provider with horrible connectivity. After installation of the Orbi Systems the connectivity through out our home is excellent. Wish I had made the purchase sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Orbi

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best router I have ever had because before this router I had the AMPLIFI HD First it was working well but after a year it stopped working but this Orbi is a beast

    I would recommend this to a friend