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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2336 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System's extensive coverage, ease of use, and strong performance as significant advantages. Many appreciate the straightforward setup process and reliable signal strength, resulting in improved connectivity. However, some users cite the high price as a drawback, and a lack of robust parental controls is also mentioned as an area for improvement. While some experienced lag, others reported significant improvements in speed and reduced lag after installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,336 reviews
  • Rated 5 out of 5 stars

    Fantastic Mesh System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. We're stuck having our main router in the basement of our house. Since adding the orbi system we now get our full gigabit speeds on the 1st floor and using the secondary router we are getting almost 500mbps on the 2nd floor of the house. Would highly recommend this for anyone with a large house or impeding situations.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. Great range and load capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrus modem works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt. The modem Was packaged well and worked without any issues. I ended up not needing the Netgear orbi router and satellite. I sent the package back via UPS without any issues. The Arris modem is a big improvement to what I had,Nice streaming and browsing, With very little occurrences of Wi-Fi disconnections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system far superior to the nighthawk series.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, covers the house very well…………………..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Solved my dead spot and speed issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Suggestion by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good extender for 10G internet. Awesome Security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supreme WiFi Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Future proofed my WiFi experience. It works seamlessly with all my existing stuff ( 7 Sonos speakers, Printer, 2 tablets, 3 cell phones, TV, AVR and Disc Player) and can handle even more!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 1 out of 5 stars

    Brick after 17 days. Terrible tech support.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total brick. Orbi stopped working 17 days after purchase. After 90 minutes with tech support it won't even factory reset. It was easy to set up initially and speeds were as promised and advertised. But after 17 days suddenly it would no longer receive an internet signal. I spent 90 minutes with tech support unplugging it and plugging it back in again. Proving that I actually DO have internet access from my ISP through the modem and manually telling the orbi the IP, MAC etc. Even the factory reset didn't work. So I boxed it up to return it and see I am 2 days out of the return period because my elite bestbuy status reverted this year.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Erin,

      We will help you get your Orbi working. If the device is faulty your Orbi comes with a one-year warranty. Please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts.

      Thank you,

      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speed No bluffing Overall one of the best I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a constant issue of my WiFi signal dropping out. My modem/router is on the second floor. Getting the signal to my garage was always a challenge. Often times it would loose the connection and would not reconnect. I now get a constant speed from the satellite receiver, just as if I was right next to the router. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these work extremely well - they give full coverage for my home and I have a strong connection everywhere. I love the included Netgear Armor internet security that comes with it - I have it on all my devices now and am subscribed and liking the experience. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great router. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mesh router in the market, the easiest to use too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another mesh router set up that I was always having problems with. This was quick and easy to install and I am not a tech person. It works with all my devices including my Ring Doorbell, Amazon Alexa, iPads, printer, and Amazon Fire Tablets. This is a good set up for us and I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation works great good security features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good fast wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. can only install the app on a phone or tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great wifi...so-so coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying the wifi speed has been great, ....when the coverage works like it is suppose to. I am paying for 1 gig wifi, I figured I might as well try and maximize it. I have a 3200 sq ft home, and according to their wifi coverage claims it should more than cover my entire house and then some. I had to end up buying an additional satellite to make the upstairs coverage good enough to even stream tv. And yes, I did try moving the router and original satellite first to maximize the coverage. No good. Not super stoked about the extra cost of a satellite, (more expensive than buying a 3 set to begin with unfortunately), but my coverage is now sufficient to watch a movie without it buffering in the middle, so there is that. Set up went smoothly. I do not enjoy their control page as much as my last wifi router (I miss the option to favor certain devices for "x" amount of time). I can say I notice a difference in the speed of the wifi which has been super. Worth the cost??? Verdict is still out on that, but if you can get it on sale I'd say definitely go for it.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Wheezy,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.

      If you need further assistance or additional resources, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great range!, looks slick too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owned 3 Orbi systems and loved them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted my mother my old Orbi RBK 50 instead of renting equipment from service provider that doesn't compare. honestly I love the orbi systems and bought the AX4200 when it was on sale. My entire house is set up as a smart home and never had issues from the 3 different orbi models I've owned over the last years. Only wish the AX4200 had same amount of ports compared to my RBK50.

    I would recommend this to a friend