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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Orbi 750 Series AX4200 Tri-Band Mesh Wi-Fi 6 System's extensive coverage, ease of use, and strong performance as significant advantages. Many appreciate the straightforward setup process and reliable signal strength, resulting in improved connectivity. However, some users cite the high price as a drawback, and a lack of robust parental controls is also mentioned as an area for improvement. While some experienced lag, others reported significant improvements in speed and reduced lag after installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,336 reviews
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    We don’t need subscriptions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh network works okay, and is easy to setup. The reason I’m giving them a low rating is because NetGear is pushing their subscription services by making router configuration, and device administration worse. Device access is basically on/off tied to IP (no option for MAC address), the schedule for blocking services has never worked on my router. I bet this would work if I paid for their monthly/annual parental control (premium) subscription- but that’s ridiculous! All of this is done on the router, so all the subscription is providing is user interface to make configuration easier, and they’ve hobbled their routers admin to squeeze more money out of customers. NetGear is trying to sell you expensive razors and expensive blades.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Orbi Netgear No Longer Support the ParentalControl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi was really good and Faster. However, the Parental Control was not support anymore. Orbi Netgear app. for Iphone show the Parental Control on their app. but when I installed and it was not. I chart with Netgear support who said that the Parental Control was NO Longer Support. If you want to get Fast Wifi. This product is good but Having kids on Wifi, this Product is Thump DOWN. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast speeds an great security.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a product that’s able to keep up with GCI one gig red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super wi fi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased wi fi speed and gain 150%. Best router for normal home use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't hide SSID broadcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars BUT it is missing the fundamental feature to HIDE your SSID broadcast. Therefore I returned the product. This is another layer of security deterrent that I must have. I understand it does not prevent hackers from getting in but it is another layer of deterrent. There was also an issue where our iPhones kept disconnecting from the Wifi. I went with the ASUS ZenWifi AX system instead.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Brent,

      You can uncheck "broadcast SSID" under the advanced settings. We are sorry to hear that you had a difficult first experience with your Orbi and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you

  • Rated 5 out of 5 stars

    Wi-Fi on the next level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality, dependability, and versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware and range. App could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware and range is great. Speed is also great. Software / App is not the best experience however.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Tech Support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase this Orbi RBK 752 along with a new Netgear Cm1100 modem to replace my AC1900 router and Cm700 modem. I want to make it clear my Internet Service Provider sent a tech out just to make sure my lines and connection to modem were in check, which they were. Shortly after they left I called Netgear support where they put me on hold, transferred me to a tech, then that tech transferred me to a level 2 tech. Talk about a headache! The modem functioned fine, but I should have listened to the negative recent reviews and stayed clear from the Orbi product! For the price tag you’d think this would be plug and play - FAR FROM IT! I wanted this to work so bad I went through the headache of tech support for a total of 3 hours (on hold for a hour & 2 hours with tech).

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi RedSoxNation,

      We're sorry to hear that you are still experiencing issues with your RBK752, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. It was a bit annoying to set up at first but once you get it on line it works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Differently made a huge difference in the wifi around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi 6 System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi wifi 6 system has worked out quite well for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced a glitchy Mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to teplace a glitchy Google Nest mesh and haven't been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed it is worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just what was needed. Would recommend to all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well, but your sales people in Lafayette IN. Are terrible. Thank you Kokomo In.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works great for all Wi-Fi 6 computers and older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR Orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding wifi coverage. Significant improvement over Xfinity PODS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear and help with eye site. Doesn’t cloud your site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well for our family during the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. Super fast and powerful WiFi for your house.

    I would recommend this to a friend