Customer Ratings & Reviews
- Model:
- RBKE962-100NAS
- |
- SKU:
- 6524990
Customer reviews
Rating 4.5 out of 5 stars with 527 reviews
(527 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
- Signal Strength4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 4 out of 5 stars
Net Gear Orbi Mesh 6e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product but way to expensive loose a star for that. Not much different from previous model accept price. Would recommend this product after the price goes down
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. its the bet router I've used. my speed went from 325 mbps to 877 mbps.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Orbi is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance and range of coverage.best internet performance
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Amazing items.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a cemetary of old routers and mesh ive used over the years. This is without a doubt the best I've used.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Fastest wireless backhaul
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is basic, and the prompts to subscribe to random netgear subcription services annoying but it is the fastest system especially when you dont have the option for wired backhaul
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Netgear beats the rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were easy to set up right out of the box. I plugged in the base unit and satellites, and downloaded the Orbi app. It walked me through the rest. About 25 minutes later my network was up and running.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend Rated 1 out of 5 stars
Works great, until it doesn't.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this system with an extra satellite and was blown away at the performance and simplicity. However, as time progressed, the novelty wore off and this very expensive system is causing me more headache than my older one at a fraction of the price. 11 months into it, my wifi speeds sporadically drop from 700-800MBPs to 5-10MBPs, making most of my devices useless. (Of course since 12 months is the replacement period and now my troubleshooting has gone beyond that) If you want support from NetGear, you have to pay for what they call "Pro Support" which is anything but. I have been going back and forth with them for nearly 6 weeks, and they basically are trying to get me to go away. I have sent countless log files, screenshots, etc. They take it for days and then ask for more without offering any type of ETA or resolution. They do not return calls when they say they will, nor are they very responsive to emails. And each agent will tell you something different so if you engage I would advise you to take good notes. Ask for a supervisor, there is never one available and they won't call you back... Therefore, I would proceed with caution and not expect much if you need help. (It's also misleading that most of what is on the box is only included for 30 days without paying additional fees).
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi GIS3,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBKE963, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Love this set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best mesh router systems I’ve ever owned. Reliable and fast would definitely recommend this, just wish I could’ve got it in black.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Get up to date with your true internet WiFispeeds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never new how many megabits I wasn’t using from my internet provider until I used this.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
3 heads are better than 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! These things have maxed out my internet speeds. It's a little annoying setting everything up but once it's going.. It goes hard!
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Amazing coverage and lightning mcqueen fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up over the weekend, and tested it streaming 3 x 4K Dolby Vision and atoms and 1x 8k tv in full Dolby, simultaneously. Also ran video on IPad and MacBook while TVs were streaming. No hiccups, ran smooth .
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent System for a Large Area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent system for a large house with multiple floors. Very easy to setup and maintain. Well worth the money if you have a large house or area.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great night and day from my old system. Set up was easy and simple and quick.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Orbi mesh router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Easy/quick set-up. Resolved the household wireless connection issues straight away.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend Rated 5 out of 5 stars
Robust system for large house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely robust system. Hooked it up jn 7000 ft2 house. All done with wireless backhaul. Main router unit on main floor and one satellite in basement, one on third floor. The original router had at best 50 mbps download speed, standing next to it; but nothing on third floor. Now 374 mbps everywhere as download speed. 8 tvs all work well. All smart home devices and tvs are on the iot ssid whjch separates them from stealing bandwidth from ipads, iphones etc.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
NETGEAR - Orbi 960 Series AXE11000
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Fantastic!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Orbi when I had fiber installed to the house. Super fast and high signal strength even to my outdoor office. Great for wireless streaming.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
I love this router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My speeds stay consistently around 400 even though i feel i should be a bit more as i have a gig service im still happy its consistent
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a first gen Orbi network. Easy setup, love the separation for IoT devices. Guest network was a nice perk too.
This review is from NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E System (3-pack) - White
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Happy with upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from our previous Orbi. Easy set up and supports a lot more devices. Independent network for iot devices is nice to have.
I would recommend this to a friend









