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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 527 reviews
  • Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an order netgear orbi with this unit..Wow, much stronger signal and coverage..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple and fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and blazing fast. It’s almost an overkill but it should be the last router I’ll need for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with three different wifi channels able to configure one for older wifi compatibly 2.4 Ghz giving a blend of older technology with ability to configure 5 , 6 GHZ newer devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had problem with wifi signal at my house. Approx 3,000sq ft house, wifi speed greatly reduces when I am in back yard or further away from main router. I have tried TP Deco XE75 Pro, eero pro 6E, but still same performance. Netgear ORBI 960 made huge difference. Even I am at backyard, I was still getting same download speed when I am near main router. Best Mesh System I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wi-Fi 6E

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great setup for great Wi-Fi speeds. I can get more than a Gigabit on download and uploads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install works great Best WiFi you can buy Purchased nighthawk cable modem with it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Netgear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are HUGE. Not easy to hide or blend in

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Amazing coverage for those with large houses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible wifi range and coverage Not a single deadzone in my 3 story house

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi 960

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage, nothing else we tried would cover our complete house

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely Fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download speeds of over 800mbps (750mbps service). No more dead spots around our house (7,000 sf). LOVE this set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router combo I’ve had yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had slightly more control but this thing is amazing some wireless teating above 500-1000 which is stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around, does the job really well, superplastic expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up overall excellent product i would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced, but very easy to set up and have had zero issues with the system. Range and strength is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Would buy this twice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome! connection never drops and consistently high uploads and downloads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mess routers and easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there has been large improvement since mess first appeared. It is a whole lot easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Recommend it for anyone having internet problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i don't have internet problems no matter where I'm in my house i get full coverage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    wont work with tri-band orbi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I got this system and a extra RBS750 satellite the satellite was for a work shop at the back of my property the main system was super easy to install and add almost 90 IoT devices took better part of 5 hours and then i went to the setup the RBS750 ...7 more hours of booting and rebooting ..un plugging resetting and the you tubes only to find out the quad band stuff wont work with the tri-band stuff very disappointing netgear

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MadTownJason,

      Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. Unfortunately at this time, the RBS750 is not compatible to use with the RBKE963 Quad-Band WiFi 6E Mesh System. We do have an available Satellite, RBSE960 available at the following link: https://www.netgear.com/home/wifi/mesh/rbse960/.

      If you need any assistance, further resources or would like to provide additional feedback, we would love to hear from you! Please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pricey but totally worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but amazing devices. Simple to install / set up and is 5x faster (if not more) than Google Wifi. Wish I switched sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t try another system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Orbi RBS 50 AC3000 which had since first came out with 3 satellites. The new system with 2 satellites definitely exceed wifi strength and produced a very small increase in speed which I didn’t expect any as stated on several U tube reviews. The old system always produced exceptional speed. Have it wired to Sony and LG, new models that support USB wifi connection and have a small loss in speed. Expensive system but get what you pay for.

    I would recommend this to a friend