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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 527 reviews
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Netgear Orbi upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Blazingly fast with wide coverage. Easy to install and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Upgraded Orbi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Wi-Fi 5 Orbi Mesh system with base unit and 3 satellites. 900 GB cable internet by only was able to get 50 MB speed in some areas of house (2500 Sq Ft with basement). New Orbi with base unit and 2 satellites provides 500+ MB coverage through whole house. Minor issue with setup because of compatibility issues with an older modem (5 yrs). Once modem replaced no issues and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for duplexes. Great signal and Range!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh my gosh, this knocks it outta the park. family and frens like these netgear 6e mesh network. def kicks the butt of those linksy mesh 6e network range and signal. This can reach duplexes upstairs, downstairs and even across the other house...that's kinda steep range and signal. Tho to do the setup was easier to use with a 6e newer phone device from my sis than my pitiful old android phone probably 4g or 3g which had problem connecting to do the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Netgear 960

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Router and satellites has really good range and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works flawlessly. Expensive but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy setup and amazing coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Router for Smart Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using RBK752 and was happy with performance till I started adding smart home accessories. I was up to 62 (it is rated for 40) and started to notice some lag and drop in speed. Yes this is a huge investment but nothing compared to what I have spent on lights, switches and all other smart home gadgets. setup was easy, i now have capacity for 200 items, faster speeds and future of wifi. Will update review if anything changes. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router mash!Hate the lack of options though.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome router with signal!! What i didnt like is the limitations of the application and web user interface Very limited options for the administrator.. plus this company separated some features and offers subscriptions for them.. Not for me! It might be great for someone less technical

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Read before upgrading to 860, 960 is far superior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a huge difference when upgrading from the 850 series. We almost upgraded to the 860, but we figured out that if you have a newer phone it wouldn't make a difference in the speed with the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Fast and Full Far Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST, SUPER FAST, AMAZING RANGE. This is a must buy for any home 5000+ SQFT

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Excellent Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Super fast speeds. Great range. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Expensive but worth it for the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest quality WiFi system I have ever purchased. I wanted it because I hardwired my house with CAT5e cable and it has 2.5gb lan ports on the router and satellites, which is great. On my 2 gig FiOS, I'm getting 2300/2300 wired. The WiFi 6e is great and fast too. No drops yet and I haven't needed to reboot the system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was easy and the performance can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Overal All Good (if you can afford it)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best money can buy. Pros: Definitely future proof tech (AXE11000 wifi 6E). & ideal for large spaces & as well as hard-core gamers, tech enthusiasts, etc... Cons: Feeling alil buyers remorse. Not seeing an i credible jump in speed & coverage over what i had before this (Netgeat Nighthawk AXE11000 wifi 6) & it came at a hefty price (over $1,500) Overall: 8.9 / 10 *'s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the Daylight in Mesh Systems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and installed the NetGear Orbi 960 Quad-Band Mesh Wi-Fi 6E System for our 2,400 square foot home. We upgraded from the Orbi RBK 752 Mesh System. We are now in daylight - the difference in performance is amazing - could not possibly consider any alternative. This is the BEST MESH System for any situation.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wifi capability. Great range and very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Money hurt a little but very reliable and fast connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing Difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try this out after having several issues with smart home devices, Internet lag issues, etc. Setup was really easy and we haven't seen a single issue with our smart home devices since and our Internet speed is top notch all the time. This was our best buy of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Truly fixed my home wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiple wifi systems which were meant to give me the speeds expected on my fiber plan, but until this one none seemed an improvement over my ax8 which I was using sometimes they performed worse. This mesh system truly puts out the speeds expected, though at a cost, and is worth it to me! It’s missing some features but this is the best plug and play networking solution I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Speed Demon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unvelievable speeds with massive coverage. Very expensive but extremely powerful.

    I would recommend this to a friend