Customer Ratings & Reviews
- Model:
- RBE973S-100NAS
- |
- SKU:
- 12196977
Customer reviews
Rating 4.2 out of 5 stars with 277 reviews
(277 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Speed
Rated 2 out of 5 stars
Fast but unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blazing fast when it works, but cuts out/reboots too often. Random reboots everyday for 3 weeks, had to return.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TanTan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBE973S cutting out and rebooting and have already returned it. When experiencing an issue with disconnections or connectivity, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
When experiencing an issue where your Orbi WiFi System is rebooting, we recommend checking if all cables are properly connected and consider changing the Ethernet cable. If that doesn't help, power cycle the modem and your Orbi WiFi system as well as ensuring your RBE973S Router and Satellites are on the most recent firmware, v9.12.5.3: https://kb.netgear.com/000066513/RBE970-RBE971-Firmware-Version-9-12-5-3.
If you decide to repurchase the RBE973S or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Best Mesh System ever!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank god!!!! All of our WiFi connection issues are gone. My phone hooked up to our home before passing my neighbors house on the way home!
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing speed ! Netgears best wifi modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is critical to get the multi bandwidth wifi and the new devices which are capable of wifi 6E and 7 will utilize the high bandwidth wifi 7 offers , quality of the product is outstanding and i have been orbi fan for years, well done ! Best buy always have our back.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friend- Pros mentioned:Performance
Rated 2 out of 5 stars
Totally overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance but far from good enough for the cost. Constant nags for add-on premium subscription. Very buggy, lots of random disconnections, especially on Android phone.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dominic,
Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are experiencing disconnection issues with your RBE973S. We have a Beta Firmware available which should address the disconnections your are experiencing including on the Android Phone, please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Wi-Fi 7 Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR Orbi 970 works great. Only router that has Wi-Fi 7 to work with our new iPhone 16 Pro which also has Wi-Fi 7 Be on top of the latest technology.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible and they want how much???
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this as its horrible. I read all the reviews and most of them sounded promising so i decided to try them out. What a mistake! I was replacing my decade old Apple Airport Extreme routers but these orbi units are pure junk. Wifi calling doesn’t hold a connection and calls keep dropping, failed connections that keep coming or going. I played around with different channels and no improvement at all. I plugged in old Apple routers and everything works as it should until I find a better solution. Don’t waste your money.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
New Level of Power for Wi-Fi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible powerful and stable system, I have a lot of devices on my system and theyre all running great, probably won’t have to worry abt upgrading for a long time
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Expensive but worth it if you need it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing router. It’s been very stable and I haven’t had any issues with coverage and the speed with knock your socks off
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
The Netgear Orbi 970 is only so-so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product after having an older Orbi version. The struggles I am having is as follows: 1. With my prior Orbi my phones and other technology items never lost connection. With the Orbi 970, the phones and computers always lose connections. The wifi is no longer stable. 2. The instructions that came with the product are basically useless. 3. The Orbi 970 provides 2.4 GHZ, 5 GHZ, and 6 GHZ but there is no way to control which of your technology devices use one of these three options. I feel this product is not the upgrade they claim. If I had to do it over again, I would not buy this Wifi 7 product. Very disappointed.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hello Kevin,
Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are experiencing a connection issue with your RBE973S. We would like to look further into this issue. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far in large 3 story house on t-mobile home internet and over 200 devices.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not the Best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for the best keep looking! Connection issues all the time. System needs rebooted to fix these issues.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi ShawnC,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with connection issues of your RBE973S and needing to reboot it to fix the issues. An issue with connectivity can be caused by a few different factors including Router and Satellite placement, needing to check your cables, some connected devices not being compatible with WPA2-PSK + WPA3 encryption or needing a firmware update. We recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, as well as: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We also recommend ensuring your RBE973S Router and Satellites are on the most recent firmware v9.13.1.2, released as recently as 6-26-25 which contains various fixes to improve connection and stability: https://kb.netgear.com/000066739/RBE970-RBE971-Firmware-Version-9-13-1-2.
If you're still experiencing any issues after updating the firmware, please reach out to us at netgearteam@netgear.com — we’d love to work with you directly! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Orbi 970
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and Great Products the WiFi is really great. Very Happy with purchase
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Get em’
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Way better than my eeros and I had five of them. They cost a few dollars but worth it.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having issues getting signal around my house house with At&t fiber. Set this up and we have great wifi signal in every room.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to install. Has great connection. Best purchase!
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Great mesh system!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a great time with my mesh system, I have had no problem with the product it's worth the money!!!!!!
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Super Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did just what it is suppose to do!!! I have a large area to cover and now the signal is very strong everywhere.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Buggy and wired backhaul problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these 3 pack Orbi 970s. Setup was a nightmare and buggy. Used the Satellites in wited backhaul and they kept disconnecting and losing signal. Also, the second router can only be used in AP mode without mesh technology. So you really need to buy the individual satellites if you need more than the 3 pack. For a product that cost $2000, you’d think that they would work. I ended up replacing them 2 days later for the Eero Max 7. The Max 7 has worked flawlessly.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TexasMedic,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your two RBE973S's and have already returned them. When experiencing an issue with connectivity, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
When connecting a second RBE973S, you can connect your Satellites and Daisy Chain them to your existing Orbi WiFi system. Your second Router, RBE971, would need to be configured as an Access Point. For more information on these topics, please visit the following resources: https://kb.netgear.com/000048458/What-is-daisy-chain-and-how-does-it-work-with-my-Orbi-WiFi-System-or-Nighthawk-Mesh-System?article=000048458, and also:  https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point.
If you decide to repurchase the RBE973S or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Best router in the world!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent connection and the fastest available. Glad I bought this, money well spent.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Well worth it. Thanks. Recommend to everyone who needs good connection.
This review is from NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System (3-pack) - White
I would recommend this to a friend

















