Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,604.97

Customer reviews

Rating 4.2 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 277 reviews
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Fast but unreliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast when it works, but cuts out/reboots too often. Random reboots everyday for 3 weeks, had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh System ever!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god!!!! All of our WiFi connection issues are gone. My phone hooked up to our home before passing my neighbors house on the way home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speed ! Netgears best wifi modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is critical to get the multi bandwidth wifi and the new devices which are capable of wifi 6E and 7 will utilize the high bandwidth wifi 7 offers , quality of the product is outstanding and i have been orbi fan for years, well done ! Best buy always have our back.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Totally overpriced

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance but far from good enough for the cost. Constant nags for add-on premium subscription. Very buggy, lots of random disconnections, especially on Android phone.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dominic,

      Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are experiencing disconnection issues with your RBE973S. We have a Beta Firmware available which should address the disconnections your are experiencing including on the Android Phone, please reach out to us at netgearteam@netgear.com with your contact information and a copy of your review, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Wi-Fi 7 Router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR Orbi 970 works great. Only router that has Wi-Fi 7 to work with our new iPhone 16 Pro which also has Wi-Fi 7 Be on top of the latest technology.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible and they want how much???

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning this as its horrible. I read all the reviews and most of them sounded promising so i decided to try them out. What a mistake! I was replacing my decade old Apple Airport Extreme routers but these orbi units are pure junk. Wifi calling doesn’t hold a connection and calls keep dropping, failed connections that keep coming or going. I played around with different channels and no improvement at all. I plugged in old Apple routers and everything works as it should until I find a better solution. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Level of Power for Wi-Fi

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible powerful and stable system, I have a lot of devices on my system and theyre all running great, probably won’t have to worry abt upgrading for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it if you need it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing router. It’s been very stable and I haven’t had any issues with coverage and the speed with knock your socks off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Netgear Orbi 970 is only so-so

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product after having an older Orbi version. The struggles I am having is as follows: 1. With my prior Orbi my phones and other technology items never lost connection. With the Orbi 970, the phones and computers always lose connections. The wifi is no longer stable. 2. The instructions that came with the product are basically useless. 3. The Orbi 970 provides 2.4 GHZ, 5 GHZ, and 6 GHZ but there is no way to control which of your technology devices use one of these three options. I feel this product is not the upgrade they claim. If I had to do it over again, I would not buy this Wifi 7 product. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hello Kevin,

      Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are experiencing a connection issue with your RBE973S. We would like to look further into this issue. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far in large 3 story house on t-mobile home internet and over 200 devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not the Best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the best keep looking! Connection issues all the time. System needs rebooted to fix these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 970

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and Great Products the WiFi is really great. Very Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em’

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Way better than my eeros and I had five of them. They cost a few dollars but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues getting signal around my house house with At&t fiber. Set this up and we have great wifi signal in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to install. Has great connection. Best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great time with my mesh system, I have had no problem with the product it's worth the money!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Effective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did just what it is suppose to do!!! I have a large area to cover and now the signal is very strong everywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy and wired backhaul problems

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these 3 pack Orbi 970s. Setup was a nightmare and buggy. Used the Satellites in wited backhaul and they kept disconnecting and losing signal. Also, the second router can only be used in AP mode without mesh technology. So you really need to buy the individual satellites if you need more than the 3 pack. For a product that cost $2000, you’d think that they would work. I ended up replacing them 2 days later for the Eero Max 7. The Max 7 has worked flawlessly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best router in the world!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connection and the fastest available. Glad I bought this, money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Well worth it. Thanks. Recommend to everyone who needs good connection.

    I would recommend this to a friend