Customer Ratings & Reviews

I bought these because I noticed that what I had already was not enough with how many devices we had. We always have multiple tvs and devices on, and it always frustrated us when it freezes and starts to lag. Although it was pretty expensive, this was the best investment so have ever made. The setup was super easy, and the speeds we were getting astounded us. I have had it for a couple of days now, and there hasn’t been a single problem at all, and I also love seeing my download speed hit the 4-digit numbers when gaming. Trust me, this is great.

The Netgear Orbi 970 Series is a powerful Wi-Fi 7 mesh system with quad-band connectivity, multi-gigabit ports, and excellent range. It delivers fast, stable speeds with advanced wireless backhaul. The Orbi app simplifies management, but premium features require subscriptions, but worth it. Though expensive upfront, it’s ideal for users needing top-tier performance and extensive coverage for demanding network environments, that I switched from the Eero Max 7 to the Orbi 970.

I have always owned beefy routers, made for gaming and things like that, over the years but this system is the first mesh setup I have owned. To start, the main router and both satellites are quite large. They stick out much more than any router I have ever owned prior. They have some weight behind the, which signifies good build quality to me. The color scheme, white and silver, is pretty simple but looks sleek and blends well. The inputs and outputs on all three pieces are placed well and are easily accessible. Setup, at first, was a bit of an issue, but was eventually able to get it going properly. Once setup, everything performed smoothly. The speeds this setup is capable of sending over wi-fi is pretty awesome to me. I notice a huge difference with all the devices I use over wi-fi. The hardwired connections, that I use for my home theater components and game systems, works flawlessly. I love how I have no loss of signal and everything runs strong due to the abilities of the two satellites that work with the main router. The app used to setup and control everything is so simple and very easy to use. The security features seem like a cool feature but I haven't really noticed anything compared to previous routers I have used. Overall, I am thrilled with this system and love that it covers my whole home without any dead spots. Great job Netgear.

I've been using a previous Gen Orbi for the last year or so. Main selling point of this one is the 10Gb Ethernet and the multiple 2.5Gb Ethernet ports. The profile of the satellites are much improved over the previous gen. These are taller and more triangular versus the kind of oval shape. Makes it much easier to to place them in various areas. I've not been able to take advantage of the 10Gb ethernet however as I don't have any devices currently capable of utilizing the kind of hardwired connection. My desktop computer is capable of 2.5Gb ethernet, but I lack anything else that can feed that much speed right now. I'm still waiting on Fiber to be rolled ot in my town. Of what I've experienced with my previous system and moving to this new gen, the setup is exactly the same and just as easy. There was a slight complication with setting it up however. My old network had a , and a space in it. I had taken the other system down, went to setup the new one and it wouldn't allow me to name it the same, necessitating having to reconnect everything in my house, which was quite the hassle. I don't quite understand why the mobile app was enforcing this, however, once it was setup, I could rename it to anything via the Web Portal, which oddly enough was more difficult to get to this time as it kept wanting me to use the Mobile App. One thing I did experience with my previous model was one of the satellites would randomly drop it's sync to the main hub. Sometimes it would automatically sync back up, or I'd have to fight with it for an hour to get it to sync back up. So far I've not experienced this with the new system. This should tide me over for years to come given the bandwidth and Wi-Fi 7 capabilities. If you want to go down the road of using a mesh network and you have the purse strings for it, Netgear really does make some of the best networking hardware.

The NETGEAR Orbi 970 Series has set a new benchmark for what consumers can expect from home networking. As an early adopter of the Orbi 970 mesh system, I've had a transformative experience with my home internet setup. Here’s a deep dive into my experience with this futuristic mesh system: Setup: The setup process is user-friendly, guided by the Orbi app, which provides clear instructions and visuals to help place the nodes optimally around my home. In under 30 minutes, I had a robust mesh network up and running. Design: NETGEAR maintains its sleek design language with the Orbi 970, with each node sporting a minimalist and modern aesthetic that blends seamlessly into home decor. The white finish is clean, and the build quality feels premium. Performance: Wi-Fi 7's promise of faster speeds, lower latency, and increased capacity is not just on paper. The Orbi 970 delivers a consistently strong signal throughout my home, even in previously dead spots. The quad-band technology, with a dedicated backhaul channel, ensures that my devices maintain top speeds, whether I'm streaming 8K content or participating in video conferences. Capacity: The capacity to handle a multitude of devices simultaneously is impressive. With a smart home full of connected gadgets, the Orbi 970 manages to provide stable connections without the dreaded

I will NEVER buy another Orbi again. For the average person, you will not notice the problems, But people who are usually buying this system is if you have a big house and have alot of devices. I have 175 devices connected , ~60 to each satellite. I have 3 gamers in the house we all can't stand this thing. I had to learn about backhaul, about passthrough, DHCP release / renew, etc etc all these technical terms just to get this thing to work well/fast enough to game. Basically if you have a small house, a few devices, you won't notice anything, you're better off buying something else and save the money. There's more WIFI 7 mesh routers now and alot cheaper. If you're buying this thing, just know that if you start to see your devices degrade, you have to know how to get into the router's settings, get into your ISP modem's settings, how to change your modem to bridge mode, turning on pass through, then going back to your ORBI , double checking the settings on your router so you don't get dropped signals. You'll also find lots of people having a problem with the backhaul and dropping signals on the satellites. This thing is terrible, it's the last time I'm buying any Orbi gear. It should be simple, plug it in, wide coverage, low latency, no drop signals. I had an Orbi system 10+ years ago and stopped buying Orbi gear. Then this thing came out as one of the first Wifi 7 so I had no choice, now after a year I've had so much headache dealing with the settings and now it's completely degrading, the satellites keep dropping signal. AVOID AT ALL COST, there are MUCH better alternatives now.

So happy I upgraded to a pair of 970's, one at either end of my home. Great signal coverage, top notch reliability!

Have been using the Orbi 970 3-pack for about a month. After using the worst Asus BQ16 Pro 3-pack mesh system got fed up and returned it. Most of the Asus wifi 7 routers have issues connecting to the 2.4 devices. Their tech support is a joke. The BQ16 Pro knocked off all the 2.4 ghz devices randomly. Then came the Orbi 970. It has been a month with no reboots and all the 2.4 Ghz IoT devices are stable with no disconnects. The Orbi app is very basic. It can be improved by adding many features. Currently there’s no other router that can beat the Flagship router 970 as I see it. It’s pricey but you pay premium for any high end item.

The router unit is perfection, the satellites are the Achilles heel. Let me explain… The router has 2 x 10gbe ports, a WAN and a LAN. That is perfect. That lets you have a 10gb signal input and output. Having an output to a 10 GB switch is vital, so good job Netgear for putting two on the router. That’s where the praise ends. You can’t get 10gb to the satellite units if you’re connecting them wirelessly but if you do backhaul the satellites, only have 1x10gbe port! You can’t wire anything to the satellite and get a 10 gig connection unless you add another extremely expensive third-party switch on. This is a huge oversight to not have 2x10gbe ports. It’s sort of ruins, the entire 10 gigabit experience. Yes, I do have 10 gig fiber. Also Why does the router not have an SFP port? I truly believe the TP link BE95 are the best so far for wi-fi 7 and a true 10 gigabit system. The BE95 has direct fiber (SFP) port on it too. This Netgear system is very disappointing for the price. It’s lacking in features compared to the competition and is much much more expensive.

This system…to me…is EXPENSIVE. But also worth every penny! I recently upgraded my internet from 20Mbps to 1.2Gbps, and my Google Wi-Fi could not handle the new speed. Went out and got Orbi…and now my internet is BLAZING! It’s definitely an investment due to the price…but I highly recommend it!

After years of fighting with xfinity equiptment and xfi pods, I finally purchased the orbi 970, running a riser cable in my home for a wired backhaul, i have doubled and tripled my speeds and coverage, no more disconnects, and slow speeds, i wish i had purchased sooner, i highly recommend this product

The router is super fast and easy to install. We are able to use over 50 devices with the wifi with great monitoring.

Salesperson at BestBuy was super helpful. We initially got a modem that did not work with Mediacom. He helped us with the return and the selection of a new modem. He had good input on internet home service.

With Comcast/Xfinity, 1 Gbit service, this UBER expensive 2-piece kit is not worth it. I've demonstrated to Netgear how this Orbi system does not maintain reliable & consistent IPv6 addressing on the internet - which is important not only for routing speed but can also impact cloud based services. Much like other WiFi 7 products introduced in 2023, this system is very preliminary - requiring many future firmware upgrades. That said - IPv6 RA handshaking is executed just fine with other manufacturers and I've demonstrated this ( in my home network environment ) with both Linksys and Qnap router products. Spend your money elsewhere - the Orbi 970 is not well designed nor has it been adequately tested by Netgear. And before the NG social media, paid responders chime in here - I already have an open case with customer service. It is going on nearly 2 months with no fix.

Premium Product Mesh BE27000 in Black purchased directly from Netgear, failed within 6 months of use (failed to power on). Called Netgear worked with a representative with the diagnosis, and was told that someone will have call me back about returning the product back within 2 hours. No one called, so I called back later in the day and was able to get a RMA (return authorization). I was told that I have to ship the product back at my expense, which I did via FedEx overnight. Meanwhile there was no internet in my home so I had to go and purchase a new Router from Best Buy. Netgear shipped the replacement back by FedEx ground and it arrived the 3rd day. I have now lost confidence in the reliability of the product. Since the product is still under original factory warranty I thought it would be a good idea to extend the hardware warranty, so I called Netgear again and asked to purchase extended hardware warranty to extend my factory warranty for another 2 years, The representative refused to extend the warranty and stated it can only be done within 120 days of purchase, which is ridiculous. I work for a world renowned German manufacturer and warranty can be extended as long as the product is still under the original factory warranty. I am just a loss, not buying a Netgear product again.

I purchase the three of these direct from Netgear. I purchased these in order to get Wifi 6E for my new Vive XR Elite. I can only connect at 5Ghz to my Vive and Netgear was not able to help. I purchased a TP-Link - Archer AXE7800 Tri-Band Wi-Fi 6E Router which works better than the Netgear and it connects to the Vive with 6E. I replaced my Netgear 5Ghz router with these and what a waste of money, There are better options is my opinion.

Device was rebooting 3-4 times a day. NETGEAR surprisingly was terrible and they never took control to give the customer that just spent over $2k the confidence that they could resolve. Returned after 10 days