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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the Orbi AC1200 Dual-Band Mesh Wi-Fi System's ease of use, impressive coverage and range, and strong signal strength, leading to improved performance and uninterrupted streaming. Many appreciate the quick and simple setup process. While some experienced internet connection issues, the positive feedback on performance and range outweighs these concerns for most users. The system is also praised for its reasonable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 307 reviews
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi Wi-Fi System does what I need it to do for a cheaper price than other brands. The setup actually took a while (not sure what I was doing wrong or if I was doing something wrong), but I was able to get it setup without having to call Customer Service. Once it's setup, it's good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fills my mansion with waves of WiFi, from the west wing to the east wing. Netflix galore!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that delivers what it promises. Covered the entire 4000 sq ft of my home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It was easy to install and has taken care of all the dead zones in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you do your homework people before buying anything WiFi. Make sure when shopping to get a mesh system and not an extensor. Also get dual band cause a lot of your older stuff runs on 2.4GHz and not 5.0GHz. This one was very easy to replace my old one and for security purposes I’m not saying in a review. Plus I’m saving money on my internet bill cause I’m not “renting” their equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. We live in a concrete home and for the first time we have awesome coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no more dead zones! Very easy to set up too, my 13 yr old did it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Orbi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had uneven WiFi in our house and no service outside. I purchased this whole house Orbi system and I have to say it’s worth every penny! We now get WiFi throughout our home, basement, garage and on our deck outside. Our WiFi speeds increased by 50% faster! This mesh system offers full security and personal options for a safe internet experience! I highly recommend this system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This will got the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full bars everywhere and setup is easy. Just follow the app and tour all done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home is brick and while our old router said it would cover the space we needed we were left with slow speeds and several areas with no coverage. With Orbi we have one at each end of the house and center. Our speeds are now where they should be from our isp, more then double what they were with our old router and no dead zones! It’s awesome and totally worth the buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for an Air B&B property so people had good wifi everywhere. I am used to the older ORBI's and while these are smaller, they do not seem quite as strong. I might have missed it, but I do wish I turn off the lights which seem a little obnoxious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to set up. Quick to install. And have worked perfectly ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system while it was on sale to test out as I had seen mixed reviews. Installation was a breeze. Units are sleek. I'm able to run WiFi cameras and two gaming consoles simultaneously without and lag or drop in picture quality. Have had then for about a month will check back in a few weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't understand how this product would work, but with the assistance of Best Buy's wonderful team member. My family and I are now able to receive wifi signal within our home. My daughter's room had wifi issues and with this device, she can now have connection in her room. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Perfect issue resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect fix for my house to the garage and back yard WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever. I can now get wifi throughout the house. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues and easy to install. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets our expectations Very satisfied Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW..took my internet from 50 to 200 and super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The orbi mesh system provided the whole house coverage I was looking for

    I would recommend this to a friend
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