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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Orbi AC2200 Tri-Band Mesh Wi-Fi System (2-pack) highly for its ease of use, extensive Wi-Fi coverage, and strong signal, leading to improved performance. Many appreciate the straightforward setup process and the noticeable improvement in range. While some find the system expensive, positive feedback on performance and lag reduction outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,696 reviews
  • Rated 5 out of 5 stars

    Wi-Fi extender

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for a while and it is definitely worth the money in my book. Router is located in the basement and this was installed upstairs. Has enough signal strength to give Wi-Fi access to my daughter two apartments over.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with getting wifi into the garage of home. I have a 3300 sqft home and this puppy did the job of getting strong reception to my fire stick, which is plugged into my T.V. located on garage wall. My router is located upstairs, so this has been a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just recently had our wifi upgraded, so we bout a new modem and router and everything as well. I'm not sure if it's one or the other, or maybe just our own internet service, but I can't tell the difference. The guy sold us on this. Said it would make all the difference. The internet is still slow and we can't seem to figure out why. I'm giving 3 stars because I don't actually know what the problem is and it would be unfair to just blame the system set. Everything was easy to set up. I will say though, that even with the extension part right next to my room, my wifi is still slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Attractive device, I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a two separate level home. I also prefer white color electronic devices, blends much better in my home decor. I am pleased with my purchase and recommend to anyone searching for a quality router attempting to decide for their next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    great coverage!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router about three weeks ago. This thing is awesome, I have wifi all on my property. I placed the second router in my shop about 100 yards from my main router in the house and have full wifi in my shop. before I bought this set up I had no wifi in my shop.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 3 out of 5 stars

    Disapointing lack of an RJ45 connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi AC2200 base unit sits wherever the Internet enters the building, which is fine. However, the satellite unit, which goes elsewhere in the building, is wireless only and has no RJ45 connector, so you cannot connect any PC or device that lacks wireless capability and needs a cable (Cat5 + RJ45 connectors). The Orbi box does not point this out, and the man at Best Buy didn't realize it when I explained my needs before I bought it. A different Orbi, for over $120 more, does have one or two RJ45 connectors on the satellite unit. Best Buy refunded me in full despite the open box (I had bought it only 2 days ago).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my tired router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade. Perfect coverage with the mesh network. No longer need to have 2.4ghz and 5ghz SSIDs and extra range extender SSIDs as well. NOW IT IS ALL ON ONE! Speeds are better than before as well. Well worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old Netgear router than wouldn’t reach the bedrooms on the other side of the house. Works great, even coverage throughout the house. Kids (and myself) are much happier now that we have consistent coverage. Easy to manage with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Orbi WiFi Extender/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi definitely provides better coverage area throughout the home and the setup was pretty straightforward! Love that we saved money on releasing our router from our internet provider and less issues!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Wi-Fi Mesh System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Wi-Fi through our cable company and while it works it just wasn’t getting to all areas. With everyone being home we needed an extender. I’m glad we chose the right one. This Wi-Fi mesh system has changed our at-home life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this system in my home for approximately 3 weeks now, and couldn’t be more satisfied. Not only has my wireless signal improved throughout the house, but the actual download and upload speeds have increased, also. The total square footage of our single story home is ~2000 sq. ft, by the way. I replaced a 10-year old Apple Airport router with this and the difference is incredible. I was able to purchase this package at a discounted price at Best Buy, making it very affordable. Once you download the app, it walks you through the setup process, which is very easy for those technically challenged. Larger homes might require more than one beacon, so i would suggest discussing this with one of the store’s salespeople prior to purchasing. I highly recommend the Orbi if you want to upgrade your wireless capabilities in your own home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Above average Wi-Fi coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the main orbi in the tv room and the plug in the bedroom, but for some reason I still don't have full bars on my Wi-Fi indicator on phone and our house is a ranch style. But it is faster than my older one that we had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamlessly Extends Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better and more user-friendly than most range extenders. You simply plug the mothership into your modem and then plug the satellites into outlets where you need more coverage. Set up in the app takes about five minutes. Only one Wi-Fi name. Too easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Router I ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cable company router just wasn’t cutting it. Rarely did we get the download speed we are paying for. I read a lot of reviews of top mesh routers and decided to go with Orbi. Setup was app based and easy. We instantly got consent max speed plus more on all of our devices. The range is not what I hoped for, but that could be due to the radiant heat wiring in my older home. We have always had problems with cell signals until we walk out of the house. But for me the consistency of download speeds make this router worth the money. I purchased mine in the middle of COVID19. Best Buy’s curbside service was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install / setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Orbi AC2200 was easy to setup and worked out of the box. We purchased it because our internet provider stated th.at would solve our problems. In the end the problem was with the wiring just prior to the house

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great item and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router (with satellite) has provided both a stronger WiFi signal throughout my house and also much more stable connection (less peaks and valleys). Also setup through the app was really easy. I had it done in 15-20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for W-FI increased great but had to change from my frontier Wi-Fi to the Orbi W-FI . After doing this we lost functions on our tv our ring doorbell and had to return it. Just not compatible with Frontier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a stronger signal strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I could not get a strong signal back in my bedroom. After figuring out how to set up(you have to use the password that is located on the bottom of the main orbi)it was very easy and has helped with my internet always buffering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a solid brick home with thick stucco walls so wifi from the router didn't make it to the second floor. After installing this product the whole house has wifi both 2G and 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Orbi for home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest setup for WiFi that I have setup yet. I have downloaded the app, it is easy to use, setup and keep monitored. One unit and one satellite have kept my house running with no lag/skips/deadzones. 3100sq’

    I would recommend this to a friend
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