Customer Ratings & Reviews
- Model:
- RBK20W-100NAS
- |
- SKU:
- 6242801
Customer reviews
Rating 4.4 out of 5 stars with 1696 reviews
(1,696 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Orbi AC2200 Tri-Band Mesh Wi-Fi System (2-pack) highly for its ease of use, extensive Wi-Fi coverage, and strong signal, leading to improved performance. Many appreciate the straightforward setup process and the noticeable improvement in range. While some find the system expensive, positive feedback on performance and lag reduction outweighs this concern for most users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not for non-tech savvy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup wasn't the easiest. I am pretty technical savvy and it took more than 5 attempts to make connection a success.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair increase in signal strength
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This provided fair inprovement in signal strength in rooms further away from the base
No, I would not recommend this to a friendRated 3 out of 5 stars
I wouldn't buy another one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this router I seem to lose my internet connection quite a bit and I have to reset it atleast three times a week.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Rick,
This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue with your Orbi by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know how to work it but I heard it was good if you know how to work it. Oh well
No, I would not recommend this to a friendRated 3 out of 5 stars
Isn't as strong as we'd like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thought it'd be slightly stronger that it was. The most we're getting on speeds are about 30mbs. Not as helpful as we'd have wanted.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not right for my needs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not meet my needs. I ended up returning it. It kept dropping signal and was inconsistent
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi AprilC,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 2 out of 5 stars
Bad investment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had high hopes for this mesh system. The Best Buy associate convinced me to buy a mesh system rather than an extender and I experienced issues from day one. I was told that I shouldn’t see the type of slow connection and dropped signals so I returned it only to see the same issues. The satellite rarely connects and so the back side of my house receives no signal.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nickeyp,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your Orbi and returned it. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Need work on connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Orbi for a few weeks now and works alright. But, it as a mind of it own and wants to connect to my 5G without permission.
I would recommend this to a friendRated 3 out of 5 stars
Router says connected but no internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router shows connected, but says may not have internet on wireless devices. I am researching possible signal interference.
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Small doesn’t take up space, but Kept dropping signal. Relocated the system but continued losing signal.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average Wi-Fi system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appears to be working average. I was expecting more but it needs to remain consistent for the connection.
No, I would not recommend this to a friendRated 3 out of 5 stars
Orbi Wi-Fi network
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as easy as I was led to believe. We have a trilevel and placement of pucks was critical. Still have weak spots.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced compared to other options, not as strong as advertised
No, I would not recommend this to a friend Rated 3 out of 5 stars
Never used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know cuz never used. At t provided competitive device for one quarter the cost that dies what I brought this to do
I would recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satellite stopped working after 1 year trying to find replacement is nearly impossible
No, I would not recommend this to a friendRated 2 out of 5 stars
Dropping out?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a solution for my WiFi problem but after a painful install process the extender was always dropping out. Took it back and got the Linksky MR8300. Later I found an extender module on sale and it blended right in like butter, been working at excellent speeds since day one!
No, I would not recommend this to a friendRated 2 out of 5 stars
It does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish Apple still made Wi-Fi routers! The Apple router I had to replace could not go up to 200 mps, so I had to replace it and this was what I choose. I did my research and this came highly recommended. It works fairly well, but it looses signal sometimes. I have also noticed sometimes the speed slows down. maybe I made the wrong choice, only time will tell.
No, I would not recommend this to a friendRated 1 out of 5 stars
Is netgear serious
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst purchase I have ever made! after listening and taking advice from a Best Buy employee, which I should know better since they have no business working in tech unless they are geek squad. I will dumb this down and make it Plain and simple if you stream on multiple TVs, game, have a peloton or exercise equipment hooked up, have phones, iPads, and computers and you dont live in a shed Avoid this like Coronavirus. so again if you were born after 1980 and enjoy life and have 5 technological advanced products stay away. It just can’t handle more than 5 things and the issues with the extender dropping signal every 30 mins. The second I plug in a better router I’m beating this trash with a sledge hammer and throwing it into the ocean. Thank you
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for some houses and not ok for others
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed ok but still had dead zones or weak zones. Type of house really dictates placement in the house.
No, I would not recommend this to a friendRated 3 out of 5 stars
Lost connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great. Then lost connection and won’t connect to my internet anymore. Very annoying!!!
I would recommend this to a friend