Customer Ratings & Reviews
- Model:
- RBK20W-100NAS
- |
- SKU:
- 6242801
Customer reviews
Rating 4.4 out of 5 stars with 1696 reviews
(1,696 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Orbi AC2200 Tri-Band Mesh Wi-Fi System (2-pack) highly for its ease of use, extensive Wi-Fi coverage, and strong signal, leading to improved performance. Many appreciate the straightforward setup process and the noticeable improvement in range. While some find the system expensive, positive feedback on performance and lag reduction outweighs this concern for most users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Didn’t work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have for a week, kept disconnecting and wouldn’t work in my home! Returned item for a refund!!
I would recommend this to a friendRated 1 out of 5 stars
Orbi
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half the time it doesn’t work. My kids can’t seem to play on their game system with this
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item as I could not use it after all. it was not what I needed after all.
No, I would not recommend this to a friendRated 1 out of 5 stars
not compatible with fios at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took it back not good at all the second plug in never stay on
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satellite would not connect tried it numerous times unplug reset and every avenue possible
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Bob72,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
James
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are Liars. I will never buy from you again. I am done. Why would you treat me this way?
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi James,
we are sorry to hear that something about your Orbi is not meeting your expectations. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Nope the answer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get this to work in my house after 2 weeks and traded it in for the google nest
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi CharlesGram,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Wi-Fi was poor reception. Returned it for the EERO.
No, I would not recommend this to a friendRated 1 out of 5 stars
Confusing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the orbis act as an extender and trying to connect it to our modem was very confusing.
No, I would not recommend this to a friendRated 1 out of 5 stars
No luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work for me at all. I tried it in different locations in my house but it didn’t help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Whole home Wi-FI
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not good for my home design. It could not reach the down stairs area. My home is 2300sqft
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Planning on changing it to one that actually works
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not working as expected, I wish I could have bought different product.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ashish,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
No good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a waste of time. Not good for a mesh as it gets turned off most of the time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Range is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range is horrible, i took it back bc of slow coverage in 2 story 4 bedroom house. Don't buy this unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Would not recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to set up read the directions several times and was not able to connect
No, I would not recommend this to a friendRated 1 out of 5 stars
couldn't get it to work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kept connecting and disconnecting from internet. Had trouble finding satellite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned could not cover the whole house signal was weak
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi charles,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your Orbi and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
was not suitable for my environment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was confusing wasn't applicable for me. requirements did not fit my usage
No, I would not recommend this to a friendRated 1 out of 5 stars
I returned this item. No directions on set up, et
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned this item . No directions on install etc.
No, I would not recommend this to a friend