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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1696 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Orbi AC2200 Tri-Band Mesh Wi-Fi System (2-pack) highly for its ease of use, extensive Wi-Fi coverage, and strong signal, leading to improved performance. Many appreciate the straightforward setup process and the noticeable improvement in range. While some find the system expensive, positive feedback on performance and lag reduction outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,696 of 1,696 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Best Router I’ve ever purchased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful router. Great speed and range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to get working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 pack Wifi was easy to connect for the first time. I recommend changing the password immediately after the set up. To change the password I had keep rebooting my router/orbi until the my router adjusted the orbi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 4 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for larger homes. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Relatively easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, easy install, not too pricey. 1 satellite for 2 floor use. Fixed our previous connection issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi now works on multiple devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were previously using a WiFi extender but we’re still experiencing slow internet and disconnections. Decided to try Orbi to see if we could really get a network working across our whole house on the many connected devices. Happy to say it works great, wished I would have switched a year ago! Worth the money and I like the extra features like guest WiFi and being able to control which devices are on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product for the benefits vs. price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made different researches for my new router, and after checking different options and having a final conversation with a technical expert at Best Buy, decided to go with the Orbi because of all the benefits of the new Mesh wifi technology, the price of this product comparing to other older routers, and the trust I have with Netgear as I already use their Arlo cameras for one year. Wonderful product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product We we’re having connectivity issues upstairs. Tvs were freezing, we stream. Now TVs are playing beautifully Although I’m not understanding the Armor trial and 69.99 a year after. I’m thinking the router will still be productive without it?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Orbi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable coverage and speed in my 3200 sqft home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Few Issues but I love it overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    few issues like unclear setup, dropping wifi signal in the satellite router, and ONLY 1 ETHERNET PORT.... i hate that it only has 1,, i have a philips hue setup and a sengled hub. but i love the app and the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi Yet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a recommendation from a sales associate at Best Buy and am extremely pleased at the performance. I always had trouble with the basement, but with the booster, I have excellent connection all through the house. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy one with the satellite from the beginning but with the size of my house it works better with one. Haven't had any issues with either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not saying it isn't good, but the specs say there are 3 lan ports, and that is what the Best Buy salesman led me to believe.. Got it home and unboxed and the base only has one ethernet port and one lan port and no usb ports for connected storage. The satellite has no lan ports, it is just for wireless. Taking it back to upgrade... so more money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for strengthing WiFi signal and covered but it reduced my WiFi speed by almost 100g. Returning it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do you like these things?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you like being lured into a purchase with the promise of an easy setup? Not at all easy when the firmware updates then refuses to let you connect. Do you enjoy spending hours on the phone with a gentleman from Bangalore who doesn't speak English? I got to experience that. Do you enjoy having to drive back to Best Buy to return the unit because the aforementioned gentleman said the product was hopelessly broken and would not ever work? It happened to me. Netgear, you can kiss my rear end because I won't EVER buy another product from you. Defective products and abysmally poor customer service do not make for a successful relationship.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After following the instructions on how to set up and walking through it with customer service on the phone could get it to say it was set up but then wouldn't let me connect to the internet on any of my devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont get if you have ATT Uverse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute nightmare trying to install with you have ATT Uverse. Good luck trying to get any help or assistance once you get it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Mpadow,

      Thank you for your review. We understand that you have been having a difficult time with the Orbi installation and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.