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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 7662 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Universal Wi-Fi Range Extender's ease of use, Wi-Fi range, and signal strength. Many appreciate its quick setup, compact size, and good performance for the price. However, some experienced connection instability, and compatibility issues were also reported by a few users. The Ethernet port was a welcome feature for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,662 reviews
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not tell any one to buy this. It did not work for us. When trying to set it up called for help and they wanted to charge us. I am so very un-happy with this. I should have just flushed the $40 dollars down the toilet. Thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work well at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did exactly as directions told me to and my wife I was not hitting up the extender at all I did not have the extender far. My house is only 900 square feet I don't see why this was such a problem I brought it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality not good. Do not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi Range Extender died during setup. Had to return it to the store for refund. Store person indicated return of these devices is common. I did not get to check whether device actually extended the WI-FI range as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried going cheap and regretted it. Ended up returning it for a Linksys. Using this the max download speed I could get was ~60 Mbs. My Linksys id getting ~278 Mbs.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FrustratedBeyondBelief,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This actually slowed down and weakened the signal strength of the main WiFi signal. The ext network this created was worse than the one I was trying to extend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    A not so painless way ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...to expand the range of your in-home WiFi network. I should have known; the two buzz words are on the box: "universal" and "easy" …neither of which apply to this benign looking lump of plastic. The rationale for even buying this item was to get a better signal to the DSL connection for my bonus room satellite receiver and desktop PC. The first thing you need to know: this range extender will *not* amplify the original signal and this is key to placing the unit in your home. Think of this extender as a "repeater"; it will repeat, or relay, essentially the same quality of signal it receives. You want to place the extender in a strong reception area allowing it to relay a high quality signal to that "niche" in your home where WiFi reception is poor. Now, if you have a Mac …well, forget the "universal" part of it. We have a mix of Mac's and PC's in my home …so I decided to try the Mac first. While the AirPort wireless feature of my Mac Mini found this wall wart quite easily and connection from the computer to the WN3000RP was effortless …that's where the "easy" part ended. According to the very sketchy directions, once a computer …any computer on your net, apparently, as there is no distinction between a PC or Mac …when any computer makes contact with the extender you simply fire up your web browser and, presto!, you are magically taken to the Set Up Wizard. The instructions further tell you that, like a good Eagle Scout helping the little old lady across the street, so the "Wizard" will glide you through the rest of the setup. The rest of the setup, taken care of oh so effortlessly by the "Wizard", entails getting your wireless router and the extender to get to know each other. Right. The Mac found the extender just fine making contact immediately. Opening Firefox I was greeted by ...my home page …not the "Setup Wizard" the instructions said. I double checked the status of the contact between the Mac and extender and it was good. I tried manually loading http://www.mywifiext.net, which apparently is where the "Wizard" lives, to no avail; it would not connect. I tried numerous times all with the same dead end result. A quick search of the net found *many* folks in the same boat trying to make contact with the elusive Wizard. So then I let my Windows-powered netbook have a go. Got contact between extender and netbook no sweat, even got the Setup Wizard when I opened Firefox …and then it got a little fuzzy with some terminology. Like what is a "security passphrase"?? Not a pass word …a phrase. Next to the block where the passphrase goes is a cryptic button labeled "generate". Of course nothing in the brief manual describes what any of this means or if you even need a passphrase; so I left it blank. The SSID and WEP codes were all familiar to me and I managed to stumble through. I was in the home stretch and made it through four of the five steps the Wizard has you do; the last one being, you guessed it, connecting to www.mywifiext.net. And just like before it simply dead-ended …nothing …browser timed out. Tried three or four times …nothing. So I quit the setup program. But the thing works …despite never completing the 5th step. In your "available network" selections on your computer you'll find the extender listed with "_EXT" tacked on. The Wizard defaults to naming it whatever your router is called plus the "_EXT" tacked on …so mine looks like "2WIRE123_EXT" for my DSL setup. Simply connect to this network and you are now going through the extender. Rising along the learning curve. There is a User Manual for the extender …available only online at the NetGear support site (http://support.netgear.com) and it is much more thorough in scope than the lame installation guide in the box; get it and print it first. I'm not gonna guarantee it's going to make your installation easier but there is a more thorough explanation of the *not* so easy installation procedure. If you are not far along the learning curve with networking ...wired or wireless …not familiar with all the jargon and what it means …then installing this piece of hardware can be arduous at best and down right frustrating at worst; I thought more than a few times about returning it. This networking stuff reminds me of the bad old days of Windows and all the garbage and technical jim-crackery you had to go through just to install some simple hardware ….like maybe that "hot" 56K modem. The extender is designed to sync easily to wireless routers that support WSP (WiFi Protected Setup). Unfortunately if you are subscribing to AT&T DSL, their routers do not support WSP and you must use the WEP setup instructions which are a little more "manual" in nature. The end result was, after a bit more work and some well-placed expletives, I was able to get the upstairs PC to connect and it now has a full-strength signal and maximum bit rate. Once this thing is up and running it is very unobtrusive and works quite well. Only because I'm an ornery coot when it comes to this kind of stuff did I have success. But this "easy installation ….universal WiFi range extender" is about as far from "universal" or "easy" as the dark side of the moon …IMHO. I would recommend this to a friend *only* if they had a slightly advanced knowledge of computer operations and wifi/network connections. Or they're just ornery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work as well as we had hoped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as well as we had hoped it would work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hoping that it would extend my usage. I live in a condo with rebar walls. would not even let me go outside which is the other side of the wall and get service.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi gordonpl2,

      Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    only fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading several reviews I decided to try this extender. It was difficult to "sync" with my router and didn't work very well after all. Tried different locations with no luck. Returned the unit and will try something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recommended to me by Optimium as my wireless router is 12 feet from my bedroom where my laptop is. This device did not work and I will be contacting Optimum on Monday for the next solution. Very dissatisfied and frustrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to improve WiFi connectivity throughout the house....saw no improvement. Purchased Ubiquiti Amplifi instead...more expensive but worth the extra money. It works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totally disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was fairly easy to install, I was not able to get it to link with my I-phone 4 reliably. Connection was intermittent at best. I had no trouble linking my Kindle automatically. I had purchased it primarily to extend Wi-Fi for my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems setting it up-- the set-up closed out before I was finished, I can't log on to that to fix it, I contacted the company and the support told me to do what I have already done. I still don't have a working internet extension.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not been worth he purchase. I even stopped using it and prefer to use the signal from the main router. I would def encourage folks to look else where for the WIFI range extender needs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to secure a password

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my granddaughter to enable her to use my Netgear. She has tried numerous times to get it to work. Due to the inability to secure a password, it is useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Did NOT Extend The Range of My Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked each of my devices after installing this extender and they did not get any more bars or better reception than prior to its installation. I tried changing the placement of the extender and that did nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not really help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hoped that this would work in my house, but it didn't improve the wifi here. The only way you will know for sure is if you try it in you home or office. Returned with no difficulty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I hooked the extender up it would turn on and I could connect but the signal was weaker than the main wifi spot I had. I ended up going with Xfinity's range extenders and they work great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi range

    Rated 4 out of 5 stars

    Does the job but can be hard to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a split level house with the router at the far end of the house. Most of the house had an acceptable signal though streaming was sporadic at best at the opposite end from the router and impossible out on the patio. In the living room Netflix was unbearable through our smart Blu-ray player and marginal through Chromecast from a tablet or phone. I installed the Netgear extender with much frustration (more on that later). Once working, it took the Blu-ray player signal from 51% to 83% and wi-fi in general increased from 3 or 4 to 5 bars. Netflix improved from unwatchable to occasional buffering. I'll do a little more tweaking of the extender locations to see if improves more. All in all a nice improvement everywhere. That being said, the install was not as simple as it appeared. Should have been a simple push the WPS button on the extender and then on the router. That SEEMED to work according to the extender lights, but even though all my devices saw the extended network with a good signal, nothing would connect. Rebooted to factory settings and tried again. Same thing. Ended up using the manual (browser based) setup. Even that didn't appear to work at first but after a couple minutes everything seemed to come to life. SO after about an hour of frustration all was well. Note that you will be creating a second network in your house with the original network name plus _EXT added to the end. The new one does retain your original password though you will have to enter it once on each device that you connect to the new network. Then you can bounce between the 2 networks freely as your location and signal dictate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. You have to go to a website to set it up that looks like a child wrote it. The websites doesn't always work. I took it back and went another route. Was really surprised with the whole process.

    No, I would not recommend this to a friend
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