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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 7662 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Universal Wi-Fi Range Extender's ease of use, Wi-Fi range, and signal strength. Many appreciate its quick setup, compact size, and good performance for the price. However, some experienced connection instability, and compatibility issues were also reported by a few users. The Ethernet port was a welcome feature for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 7,662 reviews
  • Rated 1 out of 5 stars

    Poor reception.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender has poor range. It works, then it doesn't work. Was told there are probably too many people using the wifi in my house for this model. Going to purchase the next one up from this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not work. Looking to take it back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the wifi extender in several locations in my home, including the same room my wifi was in, and always got the same message, try locating the unit closer to the wifi unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the wireless signal to work for me, I tried several different things before I returned it to store, ended up buying a 100' Ethernet cable and hooked up my security system that way

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. Get a stronger router instead. I had trouble setting it up and it didn't work we'll once installed. I returned it to the store and purchased a stronger wireless router instead which I love.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried using this in multiple locations of our home to boost the WiFi signal in the bedroom, didn't matter where we put this it didnt. Expensive item sitting in a box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried for hours to set this up with no luck. Even had a friend come by and give it his best, but he had no success as well. I returned it and replaced it with a Belkin, which I was able to set up in a couple of minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to Connect to Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work at all for me. I was unable to connect it to my router through wireless or physical connection. The help documentation is also poor and did not help my troubleshoot the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very dissaponted, after set up my kids complaints having internet disconnected and have to enter password again and signal was poor, I guess i will try a more expensive one and see how it works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not suit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to enhance your signal from the main router to use in a finished basement I would not get this particular one it did not work. I would have returned it but lost the receipt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    set up issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, unable to set up despite following instructions, trying the online website instructions and had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much of a hassle

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Difficult to install for anyone who is not a geek! Number to call for help wants you to buy a plan! No way. Chucked it in my junk closet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t wast your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to extend my WiFi signal I have a tv that keeps buffering. This did not work at all!! What a waste of money. Thankfully Best Buy let me return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for me. My wifi actually is better without it, and it continues to bounce in and out. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk - this slowed down my wifi network and did not work as expected. Returned it pretty much the same day I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as intended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did create an extended network, but my network speed on this was slower than on the main network itself so it ended up getting returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible, I purchased it for my daughter in college and we were not able to get it set up. Returned for a refund I do not recommend this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard time connecting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very tough time getting connected to the WiFi in my home. After several attempts I returned the product the next day.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Will,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bad, did not work, spend a bit more and get the Tp-link one with three antennas. Solved my dead spot issues and haven’t looked bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did Not Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not extend my WiFi. It did not do what I needed, but that could have been that I was not knowledgeable about the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this router extender and it has not workied properly since day one. We called Netgear Support and they were no help at all. would not recommend.

    No, I would not recommend this to a friend
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